IT Help Wanted: [itroundtable] FW: COMSYS: Helpdesk Support Analyst, 17-25/hr, NYC

Chuck Burg
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-----Original Message-----
From: Tom Mililli [mailto:milillitom@yahoo.com]
Sent: Tuesday, March 02, 2010 11:53 AM
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Subject: FW: COMSYS: Helpdesk Support Analyst, 17-25/hr, NYC

Best Regards,

Tom MililliT
Data Center / Project Management
732-354-6969 m
http://www.linkedin.com/in/tommililli
 think environment before you print
"Seek First to Understand,
Then to be Understood" Stephen Covey

-----Original Message-----
From: Chris Clark [mailto:cclark@comsys.com]
Sent: Tuesday, March 02, 2010 10:57 AM
To: Tom Mililli
Subject: COMSYS: Helpdesk Support Analyst, 17-25/hr, NYC

Hello,

I found your resume in our database that indicated you may be interested in a Technical Helpdesk position we currently have available here in New York, NY. I have enclosed the job description below. If you feel qualified and may be interested in this position, then please email me your resume and I will follow-up with you as soon as possible. Thank you in advance for your time and consideration.

*Bachelor Degree and 2 plus yrs of previous helpdesk experience required*
Compensation: 17-25/hr, depending on experience

Title: Help Desk Support Analyst / Technical Support
Duration: Now, until the end of December 2010, with possible extensions

Job Description:
-Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.
-Documents, tracks and monitors the problem to ensure a timely resolution.
-May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area.
-Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.
-Works under immediate supervision. Primary job functions do not typically require exercising independent judgment.
-Typically reports to a supervisor or manager.

Required Skills:
-Good knowledge of UNIX.
-Background working with autosysy scheduler.
-Quick learner. Able to work in a highly productive environment. Works well with people and good communication skills.
-Able to adapt to changing environment.

Desired Skill Set:
-UNIX background
-Autosys background
-Good communication skills
-Flexible hours
-Quick learner
-Good judgment skills.
-If ITIL Ver3 certified (good but not a show stopper)
-Working in a highly visible environment.

Thank you!

Chris

Chris Clark
CORE Recruiter
COMSYS
5260 Parkway Plaza Blvd.
Suite 170
Charlotte, NC 28217
O: 888.514.CORE (2673) x 2604
cclark@comsys.com
ADD ME: http://www.linkedin.com/in/itrecruiterChrisClark
www.comsys.com
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