Sr. Network/Unified Communications Administrator
Salary: 80k salary
Location: Hamilton NJ
Growing Hamilton NJ based pharmaceutical firm Pharmaceutical firm seeks a Sr. Network/Unified Communications professional with expertise with IT Infrastructure LAN/WAN platforms, ISP provisioning, configuration and monitoring, video technology, support (desk side) and other related disciplines. The position will also involve successful installation and operation of company-wide video endpoints and technology with appropriate interaction with vendors to work through problem resolution.
Requirements:
· Bachelor's degree in Engineering or Computer Science, or equivalent combination of education, skills and experience
· 5+ years experience managing software and hardware in an Information Technology department with at least 3 years working in a 24x7 support environment.
· Ability to work proficiently with little daily guidance.
· Strong experience managing networking environments including:
· Network Security initiatives
· Telephony and Helpdesk Administration
· Video Conferencing System Administration
· Strong Experience with Vendor Management
· Identifies and provides standards for gathering information for use in trend analysis and reports information to company management.
· Provide assistance in the day to day needs.
· Ability to glean and clearly articulate (verbally and written) technical requirements
· Ability to facilitate technical discussions and actionable tasks across various disciplines
· Experience in TELCO and ISP circuit provisioning is highly preferred
· Strong Customer facing skills to manage timelines, delays and obstacles.
· Must have mature seasoned skills and approach when working with production systems.
· Any relevant certifications are a plus: PCVE, CCNA, etc.
Responsibilities:
· Support of IT LAN & Video Infrastructure
· Support the global deployment and configuration of videoconferencing endpoints.
· Ensure availability of endpoint devices status and troubleshoot alarms as necessary.
· Assist in the development and documentation of videoconferencing standard configurations, processes and procedures.
· Provide maintenance, technical support and troubleshooting of desktop computers, printers, telephones and other devices to ensure effective use of technology resources by staff.
· Participate in the effective operation of the Help Desk by taking requests, tracking work orders, maintaining equipment inventories and supporting users with day to day user issues.
· Maintain network security and access to resources by creating, editing and/or deleting user accounts, network shares and e-mail lists with attention to appropriate security procedures.
· Maintain the security of client computers and data by ensuring operating system updates and virus protection are installed as well as finding and eliminating malicious applications.
· Provide information systems administration and support as needed to ensure continuous and effective operations while maintaining IT security regulations.
· Support daily operations of videoconferencing environment and maintain high availability of the videoconferencing environment.
· Support all components of the installation of new video endpoints (network & hardware).
· Maintain comprehensive knowledge of videoconferencing landscape and make suggestions for testing/implementation, as appropriate.
· Provide Videoconferencing training as needed.
· Vendor Management (including ISP's)/Negotiation
· Provide needed assistance to the IT Department
·
Best regards,
John Barry
ITech Consulting Partners
30 Church Hill Road
Newtown, CT 06470
203-270-0051 Ext: 301
203-270-0071 Fax
john@itechcp.com
www.itechcp.com
Providing IT professionals on a contract or fulltime basis.
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