Title: Sr Manager IT Operations Salary: 120-130K Contact: tony@pinnacle.us.com Working Experience – Work 10 yrs in mid sized company – FDA – 5+ years experience in regulated environment – Experience supporting all aspects of a pharmaceutical company – Research, Commercial, Manufacturing, … – Working in a high growth, multi site environment – 5-10 years experience manage an IT operations staff size of 6-10 Management skills should include: – Able to balance priorities. Manage large projects timelines against maintenance activities in a high touch environment. – Highly organized individual that is able to effectively listen, and develop short term tactical as well as longer term strategic plans that supports the company's growth. – Strong project planning, time management and communication skills – Ability to provide guidance and coaching to staff – Able to know when to get into the details Technical experience should include: – Technical depth, design and architectural skills in developing and managing network infrastructure, security, systems, servers with overall data center responsibilities – Technologies include: Cisco, VMWare, MS Exchange & Office, – Experience managing a high touch support organization, supporting 500 users – multi office and field force. – Manage telecom - PDA/Cell Phone/VoIP – Understanding of FDA systems validation – Experience in creating "appropriate level" of departmental SOP's, practices and policy (network diagrams, requirements, designs) Sample projects and personal characteristics: – – Manage rollout of MS Windows 7 and Office 2010 – Understand business priorities in order to come up with the optimal technical solution. – Work in a highly demanding environment, informally working in a environment. – Individual should be customer service oriented with a positive attitude.
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