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Deleting Messages from My Inbox
Why can't I delete items from my Inbox?
Deleting an item from your 'Inbox' (found in the top navigation bar of the home page) is not an available function. However, received messages can be transferred and stored on the 'Archived' tab. The 'Archived' tab is similar to a recycle bin in that you can return to it if you need to retrieve an item you accidentally threw out (archived).
Archiving a received message can be done in one of the following ways after clicking on the 'Inbox' link found in the left navigation area of your home page. This will take you to the 'Received' messages tab.
Click on the box next to the message(s) until a check mark appears and then click 'Archive'. You can also click on the box next to 'From' column header to archive all messages appearing on the 'Received' tab.
Click on a message to open it and then click on the 'Archive' button when you finish reading it.
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