IT Help Wanted: [itroundtable] LEAD: Multichannel Operations Analyst

Friday, April 1, 2011

[itroundtable] LEAD: Multichannel Operations Analyst - Wayne, NJ

Please contact the recruiter directly.

From Ann Bergquist

Subject: Multichannel Operations Analyst - Wayne, NJ
Date: Fri, 1 Apr 2011 09:21:27 -0700
From: MdelaVega@Volt.com

Dear Candidate,

Please read the job description below and respond with an updated copy of your resume if you are interested.

Wayne, NJ
6 months
Multichannel Operations Analyst

OB SUMMARY:
Provide value-added business consultation to Store Operations in support of the company wide strategic Multichannel initiative. The Analyst is responsible for providing reporting, analytics, and direction to assist the MC operations team and strategic lead in their objective to improve Multichannel performance. The Analyst assists the Systems and Operations Multichannel Managers in the coordination and execution of initiatives as well as working on communications needed for field and internal management committees.

RESPONSIBILITIES:
1. Develop and maintain operational analyses that will assist in driving SOS sales and ISPU execution, managing and improve POS inventory accuracy, and communication of performance to the field and R HQ teams.
2. Respond to basic support tickets in remedy and provide research as needed for those that require additional technical assistance.
3. Monitor project initiatives to support current Multichannel processes in our stores.
4. Develop action oriented reporting for RHQ and field operation teams.
5. Develop store or regional level communications. Must be able to develop Impact Planner Projects for the field which communicates initiatives to our store teams.
6. Collaborate with various cross-functional teams to improve current operational processes while serving a support function for Senior Operational Management and Field Operational Teams. Participate in weekly department meetings to review projects and provide progress updates.
7. Capturing notes and action items from weekly meetings and distribution and posting to team SharePoint website.
8. Publish items as needed for Multichannel homepage on corporate webpage.

QUALIFICATIONS:
• Bachelor degree
• 5 years retail or related experience
• Retail Experience is a plus
• Superior analytical and quantitative skills
• Strong interpersonal skills including ability to work in a cross functional environment and communicate with all levels of the organization
• Strong oral/written communication and presentation skill
• Strong organizational and time management skills
• Ability to manage multiple assignments and projects with varying deadlines
• Superior knowledge of Microsoft Access and Excel
• Understanding of Excel/Access VBA and Macros, Data Modeling and Statistical analysis a plus

Matt de la Vega
Sourcing Specialist

Volt Workforce Solutions | 3733 National Dr. Suite 100 | Raleigh, NC 27612
mdelavega@volt.com| WWW.VOLT.COM| t: 919-782-7440 | tf: 1-800-595-8658 | f: 919-782-5549