Messages In This Digest (4 Messages)
- 1.
- Network Operations Center (NOC) Manager - FS - Mission Critical - Ma From: Gary Wright - Wright Associates
- 2a.
- Lead Systems Analyst - Equity Systems - Equ/Der - Officer Level - Bo From: Gary Wright - Wright Associates
- 3a.
- Sr or Lead Systems Analyst - Equities & Derivatives - FS - Boston, M From: Gary Wright - Wright Associates
- 4a.
- Sr. Telecom Analyst - Avaya Guru - Cisco - FS - Marlboro, MA Area - From: Gary Wright - Wright Associates
Messages
- 1.
-
Network Operations Center (NOC) Manager - FS - Mission Critical - Ma
Posted by: "Gary Wright - Wright Associates" gary_wright@verizon.net wrightassociates
Wed Oct 27, 2010 11:59 am (PDT)
Please feel free to refer this position to other groups and people you know.
Position Title – WR719241 - 10-27-2010
Network Operations Center (NOC) Manager - FS – Mission Critical - Marlboro,
MA Area – Excellent $$
Excellent Compensation Package – Base + Bonus + PS
Candidates Local to Mass. Only – No Sponsorship
Company
Large, successful, and growing Boston based Investment Management Firm –
Great Company – Lots of Upside – Excellent Compensation Package – Bonus –
Profit Sharing etc. Join a team oriented, collaborative, results focused
environment and become part of an elite organization with great growth
possibilities.
Position Responsibilities – Summary
Seeking an experienced Team Leader/Manager for a newly formed Network
Operations Center (NOC).
This position is the first level of management, responsible for the daily
operation and running of the NOC. This role will work with all of the
teams, being the first point of escalation with any operational issues that
arise within the supported platforms.
The manager will be responsible for Incident and Problem management during
their shift and will include bridge management and associated paging and
communications as required. As the communications team Leader/Manager the
role will be responsible for documentation, metrics collection, and
continuous improvement activities for the NOC.
The role will cover a Mon-Fri first/second shift extending through 7pm. The
shift pattern may change to meet business requirements as the NOC expands.
This role will report to the manager of the NOC.
For this role, initially there will be regular business hours.
However, down the road there will be two Managers covering the NOC between
7am and 7pm and there will likely need to be flexibility on the part of the
candidate.
One Manager may need to cover 7am to 3pm and the other will cover 11am to
7pm. The two managers will work out an equitable arrangement to maintain
that coverage.
Key Responsibilities;
· Manage any major issues that occur in the NOC during the shift and
ensure that resources are available to quickly fix the issue
· Provide leadership and direction during the escalation of major
service outages on the network. Ensure that incidents are escalated/notified
to senior management
· Ensure accuracy and detail with all NOC trouble tickets, assist
with prioritization and delegation when necessary
· Responsible for all NOC processes and procedures along with
developing and implementing best practice guidelines for the NOC
· Help to facilitate the sharing of knowledge between the different
groups in the NOC to strengthen the base knowledge of all NOC participants
Key to this Position:
1. We are seeking a strong Network Operations Center (NOC) Manager with
strengths in Management, Customer Service and Problem Resolution.
2. The individual should have strong skills in Process, Procedure and
Documentation. This is not a Technical Manager however that would be a
plus. This is in essence a Duty Officer that can make sure the right people
are on the bridge to handle network operation related issues.
3. This individual will manage 5 people (Unix Technician, Middleware
Technician, DBA, Window/VMware Engineer and a Network Engineer). The
manager does not have to have technical proficiencies in these areas, but
needs to have the right background as a NOC Manager to manage these
resources.
Required Skills and Competencies:
· A minimum of 10 years of total experience including 3+ years
experience as a Team Leader/Manager supporting a NOC or other support
related areas
· Flexible person with the ability to manage stressful situations
and adapt to rapidly changing environments and requirements
· A personal style, commitment and communication ability that allows
you to partner with IS peers and teams to work productively and efficiently
· Some understanding of the financial services industry and business
priorities would be helpful
· Must have the ability to work independently and be an effective
contributor in a diversified team
· Degree in Computer Science or related discipline
Contact Information
Send Resume in Word format only to:
Gary Wright - President – Wright Associates
Phone - (508) 761-6354 - Email - replywrightassociates@verizon. - WEBnet
Site – www.wrightassociates.org
- 2a.
-
Lead Systems Analyst - Equity Systems - Equ/Der - Officer Level - Bo
Posted by: "Gary Wright - Wright Associates" gary_wright@verizon.net wrightassociates
Wed Oct 27, 2010 11:59 am (PDT)
Please feel free to refer this position to other groups and people you know.
Open & Active as of 10-27-2010
Position Title – WR717031
Lead Systems Analyst – Equity Systems – Equ/Der – Officer Level - Boston, MA
Area – Excellent Package
Excellent Compensation Package – Base + Bonus + PS
Company
Large, successful, and growing Boston based Investment Management Firm –
Great Company – Lots of Upside – Excellent Compensation Package – Bonus –
Profit Sharing etc. Join a team oriented, collaborative, results focused
environment and become part of an elite organization with great growth
possibilities.
Position Responsibilities – Summary
The Equity Support team provides world-class, mission-critical support for
all portfolio construction, investment research and business management
activities. The Lead Systems Analyst support function is a key role which
requires a high level of direct interaction with investment personnel,
excellent analytical and communications skills, experience with database
technologies including SQL and Oracle, strong Equity, Derivatives and
investment process knowledge, and effective project management skills. This
is a high profile role that will provide a broad set of opportunities to
streamline processes, proactively manage business outcomes and deliver
innovative solutions to complex business problems.
It should be noted that this position is an extremely strategic addition to
our IS organization and needs to be filled by a highly qualified and
experienced individual with a unique set of skills that include in-depth
subject matter expertise, a hands-on leadership style and the ability to
handle multiple key projects and responsibilities.
Detailed Responsibilities:
· Work closely with investment professionals at all levels of the
organization to proactively identify opportunities for new/improved systems.
Partner with investment professional to iteratively deliver applications
that are critical to their investment process. On an ongoing basis provide
enhancements to previously deployed solutions.
· Assist in coordinating global office support responsibilities,
ensuring best practices and clear and concise communication to the global
team
· Overall project management, project prioritization and issue
resolution
· Set development standards, perform code reviews and ensure
development practices adhere to firm guidelines
· Perform data gap analysis and facilitate remediation efforts
· Manage key support projects and lead development and deployment
· Work with users to prioritize needs and provide communication to
keep them apprised of progress
· Manage and facilitate implementation of business solutions aimed
at investment process efficiency, data quality improvements and simplifying
investor work flow
· Strong sense of end-to-end ownership of business outcomes
· Critical thinker who can provide hands-on leadership and employ
problem solving skills
Required Skills and Competencies:
· Technology and support leader with a record of success in a
large-scale, high-growth, rapid paced, & complex environments. Ideally, the
individual will come from a global financial services organization, with a
strong preference for asset management and/or capital markets.
· 10+ years of financial services or investment environment
experience with a minimum of 5 years proven experience leading technology
initiatives supporting, Equity, Hedge Fund, derivatives and other complex
asset classes and business processes.
· Demonstrated client focus and relationship management skills.
· Proven hands on project management skills with full cycle
(iterative and incremental) development experience and a proven track record
in managing various components of a small and large-scale system across
multiple teams.
· Proven software development experience and in-depth understanding
of the full software development life cycle
· Strong strategic thinker with a track record of innovation and
transformation to support business growth
· Experience working in an interdependent, team-oriented environment
in which effectively managing resources and relationships outside of one's
direct control is critical to success
· Ability and willingness to work in a fast-paced, mission-critical
production environment.
· Guided by the highest levels of integrity, ethical and
professional standards
· Commitment to excellence and continuous improvement
· Team player who works collectively toward common goals and
objectives
· Ability to manage conflicting priorities effectively
· Excellent written and verbal communications skills.
· Hands-on knowledge of SQL and relational database technology.
· Bachelor's degree is required.
Keys to this Position:
1. This is a very senior role (number two in the department) that is at the
Officer level. We are seeking very strong Client Relationship and
Leadership skills. This individual will be managing the Boston team within
6 to 12 months of coming on board.
2. Domain Knowledge: This individual must have strong Equity, Derivatives
and general investment process knowledge. A CFA is a plus.
3. Systems Analyst skills: We need a strong systems analyst that works
effectively with Investment Professionals (Portfolio Managers, Traders,
etc.). The ability to query the database with SQL is required.
4. This individual will convey confidence and will have a strong track
record of handling 'challenging users'.
Compensation
Very Competitive Base Salary + Profit Sharing + Bonus - Comprehensive
Benefits Package
No Sponsorship Available – US Based Applicants Only – No Relocation
Contact Information
Gary Wright - President – Wright Associates
Phone - (508) 761-6354 - Email - replywrightassociates@verizon. - WEBnet
Site – www.wrightassociates.org
- 3a.
-
Sr or Lead Systems Analyst - Equities & Derivatives - FS - Boston, M
Posted by: "Gary Wright - Wright Associates" gary_wright@verizon.net wrightassociates
Wed Oct 27, 2010 12:00 pm (PDT)
Please feel free to refer this position to other groups and people you know.
Position Title – WR718351
Open & Active as of 10-27-2010
Sr or Lead Systems Analyst – Equities & Derivatives – FS - Boston, MA Area –
Excellent $$
Excellent Compensation Package – Base + Bonus + PS
Candidates Local to Mass. Only – No Sponsorship
Company
Large, successful, and growing Boston based Investment Management Firm –
Great Company – Lots of Upside – Excellent Compensation Package – Bonus –
Profit Sharing etc. Join a team oriented, collaborative, results focused
environment and become part of an elite organization with great growth
possibilities.
Position Responsibilities – Summary
The Equity Support team provides world-class, mission-critical support for
all portfolio construction, investment research and business management
activities. The Lead Systems Analyst support function is a key role which
requires a high level of direct interaction with investment personnel,
excellent analytical and communications skills, experience with database
technologies including SQL and Oracle, strong Equity, Derivatives and
investment process knowledge, and effective project management skills.
This is a high profile role which will provide a broad set of opportunities
to streamline processes, proactively manage business outcomes and deliver
innovative solutions to complex business problems.
It should be noted that this position is an extremely strategic addition to
our IS organization and needs to be filled by a highly qualified and
experienced individual with a unique set of skills that include in-depth
subject matter expertise, a hands-on leadership style and the ability to
handle multiple key projects and responsibilities.
Key Responsibilities;
· Work closely with investment professionals at all levels of the
organization to proactively identify opportunities for new/improved systems.
Partner with investment professional to iteratively deliver applications
that are critical to their investment process. On an ongoing basis provide
enhancements to previously deployed solutions.
· Assist in coordinating global office support responsibilities,
ensuring best practices and clear and concise communication to the global
team
· Overall project management, project prioritization and issue
resolution
· Set development standards, perform code reviews and ensure
development practices adhere to firm guidelines
· Perform data gap analysis and facilitate remediation efforts
· Manage key support projects and lead development and deployment
· Work with users to prioritize needs and provide communication to
keep them apprised of progress
· Manage and facilitate implementation of business solutions aimed
at investment process efficiency, data quality improvements and simplifying
investor work flow
· Strong sense of end-to-end ownership of business outcomes
· Critical thinker who can provide hands-on leadership and employ
problem solving skills
Keys to this Position:
1. This can be either a Senior or Lead level role. For the Lead level, we
are seeking strong Client Relationship and Leadership skills.
2. Domain Knowledge: This individual must have strong Equity, Derivatives
and general investment process knowledge. A CFA is a plus.
3. Systems Analyst skills: We need a strong systems analyst that works
effectively with Investment Professionals (Portfolio Managers, Traders,
etc.). Having worked on a Support Desk providing Front Line Support is a
Strong Plus.
4. Technical skills: The ability to query the database with SQL is
required. VB/.NET is a strong plus. Familiarity with Bloomberg and Factset
is a strong plus. Oracle Reports and PL/SQL is a strong plus.
Required Skills and Competencies:
· Technology and support leader with a record of success in a
large-scale, high-growth, rapid paced, complex environments. Ideally, the
individual will come from a global financial services organization, with a
strong preference for asset management and/or capital markets
· 10+ years of financial services or investment environment
experience with a minimum of 5 years proven experience leading technology
initiatives supporting, Equity, Hedge Fund, derivatives and other complex
asset classes and business processes
· Demonstrated client focus and relationship management skills.
· Proven hands on project management skills with full cycle
(iterative and incremental) development experience and a proven track record
in managing various components of a small and large-scale system across
multiple teams.
· Proven software development experience and in-depth understanding
of the full software development life cycle
· Strong strategic thinker with a track record of innovation and
transformation to support business growth
· Experience working in an interdependent, team-oriented environment
in which effectively managing resources and relationships outside of one's
direct control is critical to success
· Ability and willingness to work in a fast-paced, mission-critical
production environment.
· Guided by the highest levels of integrity, ethical and
professional standards
· Commitment to excellence and continuous improvement
· Team player who works collectively toward common goals and
objectives
· Ability to manage conflicting priorities effectively
· Excellent written and verbal communications skills.
· Hands-on knowledge of SQL and relational database technology.
· Bachelor's degree is required.
Contact Information
Send Resume in Word format only to:
Gary Wright - President – Wright Associates
Phone - (508) 761-6354 - Email - replywrightassociates@verizon. - WEBnet
Site – www.wrightassociates.org
- 4a.
-
Sr. Telecom Analyst - Avaya Guru - Cisco - FS - Marlboro, MA Area -
Posted by: "Gary Wright - Wright Associates" gary_wright@verizon.net wrightassociates
Wed Oct 27, 2010 12:00 pm (PDT)
Please feel free to refer this position to other groups and people you know.
Position Title – WR718991
Open & Active as of 10-27-2010
Sr. Telecom Analyst – Avaya Guru – Cisco - FS - Marlboro, MA Area –
Excellent $$
Excellent Compensation Package – Base + Bonus + PS
Candidates Local to Mass. Only – No Sponsorship
Company
Large, successful, and growing Boston based Investment Management Firm –
Great Company – Lots of Upside – Excellent Compensation Package – Bonus –
Profit Sharing etc. Join a team oriented, collaborative, results focused
environment and become part of an elite organization with great growth
possibilities.
Position Responsibilities – Summary
The Sr. Telecom Analyst role is to help support and maintain the current
telecom systems and services in the Enterprise environment. The Telecom
Analyst provides advanced telecom support and administration.
This position requires advanced knowledge of data and VoIP principles in
order to support our converged voice/data networking environment.
The Team's goal is to provide excellent customer service by meeting our
SLAs, responding to outages, on-call support and projects. The contribution
this job will make will be to perform voice project management, software
changes, assist with installations, upgrades to software, hardware,
maintenance and other support beyond that of basic moves, adds, and changes.
Key Responsibilities;
· Provide Tier 1, Tier 2 and/or Tier 3 telecom support for a complex
enterprise Avaya and turret network
· Be part of a 24x7 on call rotation
· Manage complex voice projects across all teams
· Troubleshoot and identify sources of problems, working with
equipment vendors and telecom providers to bring issues to resolution.
· Monitor and resolve service requests in accordance with published
SLAs.
· Strong leadership qualities
· Strong communications skills across many concurrent deployments
with the ability to communicate details to the project teams and clearly
communicate status to management
· Establish and enforce best practice processes for telecom
management, including configurations, monitoring, patch/f/w management and
capacity planning.
· Oversee hardware deployments for domestic and international
initiatives
· Oversee compliance with change control and release management
processes
Key to this Position:
1. Technical: The candidate should have the following 3 technical
requirements (1) Avaya Release 5 or above, (2) SIP Trunking and (3)
Experience supporting a Global Avaya environment.
2. The environment is 3000 to 3500 end points (phone, fax, polycom, etc.).
The candidate should come from a similar size environment (non call center)
but we will look at smaller environments if they have experience with the
complexity of the technology.
3. There are many new projects that are on the horizon (new HQ in Boston,
new Data Center in Windsor, CT, global rollouts in Sydney, Hong Kong, London
and Singapore). The candidate will be primarily located in Marlborough but
will need the ability to go to Boston and Windsor, CT as needed.
Required Skills and Competencies:
Technical Skills
Must Have (original must have list - see above for the most important)
· Avaya systems, CM 5.x, CMS, MXE 5.x, MMS, SES
· SIP, H.323, PRI Integration
· Avaya VoIP Monitoring/Prognosis
· Avaya 8300, 8500, 8700, 8800 servers
· Avaya Gateways 450, 650, 700
· Avaya 46XX /96XXVoIP phones
· Avaya Modular Messaging
· Avaya certifications
· Project Management
Nice to Have:
· Avaya Aura
· Avaya Meeting Exchange (MXE)
· OneX suite including Portal, Communicator and Mobility
· Cisco certifications
· QoS
· Turret Systems - BT or IPC
· A four-year undergraduate degree
Job Qualifications
· Plan/Build/Operate Avaya for multiple Avaya systems, CM r5.X, CMS
r14 , MXE r5X, OneX r11X, MMS r3X, ECAS, and SIP integration.
· Respond to major and minor alarms by investigating the origin of
the alarm. Escalate to the Manager, or Vendor as necessary. Periodically
verify alarms are working and that alarms can be received (i.e. verify
alarming sent to BMC Patrol can be seen by operations).
· Coordinate installations and upgrades including Voice over
Internet Protocol (VoIP) by contacting customer and vendor to schedule time
and resources.
· Submit change control requests as appropriate.
· 5+ years Avaya experience
· Emphasis on sharing of knowledge through good communications, peer
training and written documentation
· Strong inter-personal skills
· Positive customer service and team attitude (helping others when
required)
· Focused on quality
· Organized
· Committed to continual improvement
· Willingness to travel as required to remote sites during large
deployments, as needed.
· Willingness to participate in on call rotation.
Contact Information
Send Resume in Word format only to:
Gary Wright - President – Wright Associates
Phone - (508) 761-6354 - Email - replywrightassociates@verizon. - WEBnet
Site – www.wrightassociates.org
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The New England Networking Group is Moderated by:
Gary L. Wright - President/Principal - Wright Associates
Wright Associates specializes in High Technology Recruiting Services for the New England Market Place.
Phone: 508-761-6354
Email: mailto:garywright@prodigy.net
Website: www.WrightAssociates.org
Gary L. Wright - President/Principal - Wright Associates
Wright Associates specializes in High Technology Recruiting Services for the New England Market Place.
Phone: 508-761-6354
Email: mailto:garywright@prodigy.net
Website: www.WrightAssociates.org
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