From: Patrick Franciotti <PFranciotti@diversant.com>
Date: Tue, Dec 22, 2015 at 3:06 PM
Subject: RE: PRODUCTION SUPPORT, W2 ONLY, 12-18 MONTHS, NYC
To: Edith Paul <paul.edith@gmail.com>
Thank you for the help.
From: Edith Paul [mailto:paul.edith@gmail.com]
Sent: Tuesday, December 22, 2015 3:06 PM
To: Patrick Franciotti <PFranciotti@diversant.com>
Subject: Re: PRODUCTION SUPPORT, W2 ONLY, 12-18 MONTHS, NYC
Well - let pass it on and see.
On Tue, Dec 22, 2015 at 3:03 PM, Patrick Franciotti <PFranciotti@diversant.com> wrote:
That would be a great help Edith, but the rate is only 58/hr just so you know.
From: Edith Paul [mailto:paul.edith@gmail.com]
Sent: Tuesday, December 22, 2015 3:03 PM
To: Patrick Franciotti <PFranciotti@diversant.com>
Subject: Re: PRODUCTION SUPPORT, W2 ONLY, 12-18 MONTHS, NYC
Hi Patrick,
Thank you for the consideration. I don't meet the requirements for this position. I can pass it onto my network if you like. Let me know.
Thank you again.
Best,
Edith
On Mon, Dec 21, 2015 at 3:15 PM, Patrick Franciotti <pfranciotti@diversant.com> wrote:
Hi Edith,
I came across your resume in our database and I have an immediate need for a talented Production Support that brings experience in the FINANCIAL Industry. This is a 12-18 month + contract opportunity with long-term potential and is located in JERSEY CITY, NJ OR NEW YORK CITY, NY. Please review the below job description and reply with the most current MS Word version of your resume.
W2 ONLY!!!
Key Responsibilities:
The role is for a Production Support Analyst supporting the Market Risk Technology Suite Applications.
The key services provided by the support team is batch support. The individual will be hands on with day to day
operations and be required to have a strong technical and business background.
Job Description: Work closely with the risk managers, application development team, quality assurance team, and other
technology partners (DBAs, SAs, etc) to provide the production support of market risk applications. Typical
activities of the production support and management include but are not limited to: application and batch monitoring
and health check to assure system availability and stable performance, production incident management, trouble-
shooting application performance issues. In carrying out the production duties, associate needs to follow the bank s
production processes and guidelines, document technical details both for the benefit of team knowledge sharing and
for production audit requirements.
Responsibilities
1. Ability to keep schedule, make tight deadlines, work timely and independently. The expectation is that this
person will require day to day operations keeping the system healthy
2. Manage the helpdesk, create reports on user calls, batch issues and status, escalate when items are not addressed
(this is a critical day to day task)
3. Timely and accurate user notifications.
4. Assist with report to support monthly metric reporting.
5. Coordinate and perform Disaster Recovery test.
6. Assist with gathering of sox/audit evidence.
7. Ability to prioritize and engage management in situations when prioritization is a challenge
8. Provide the access to application as required by following the standards and procedures
9. Be able to lead a meeting, know all parts of a meeting
10. Develop a deep understanding of the business needs and strategic directions.
11. Provide subject matter expertise for support of risk applications
12. Investigation of root cause analysis and corrective action
13. Work closely with Business Partners and Development team
Required Skills & Experience:
1. 5+ years in supporting client applications and complex batches.
2. 7+ years using the following tech Unix, Shell scripts, Autosys and SQL.
3. 7+ years of knowledge of Sybase, Netezza, SQL Server, or similar DBMS is a must, and good experience in
articulating and handling performance issues typically seen in very large databases.
4. Understanding of the Service Support and Delivery disciplines. Aware of the importance for incident, problem and
change management procedures for day to day support activities.
Desired Skills
1. Good knowledge of Financial Risk Management or Market Risk
Please email me the most current version of your resume in Microsoft Word Format and refer to JOB TITLE in the subject line.
Regards,
Patrick Franciotti
DIVERSANT LLC
Recruiter
61 Broadway, Suite 1702
New York, NY 10006
pfranciotti@diversant.com
(646) 794-8454
View all of our open job requirements on our home page http://www.diversant.com under *Job Search*. If you know any IT Professionals who are looking for new job opportunities, please pass along my contact information!
DIVERSANT is the largest African-American owned IT staffing firm in the U.S. providing services to Fortune 500 and midmarket companies. For the past four consecutive years, we have been listed as one of the nation's fastest-growing firms by Inc. Magazine. Our CEO, Gene Waddy, is a recipient of the prestigious Ernst & Young Entrepreneur of the Year Award. We offer well-paying contingent, project-based, and permanent work opportunities at many of the nation's leading firms.
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Posted by: Edith Paul <paul.edith@gmail.com>
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