Messages In This Digest (3 Messages)
- 1.
- Help Desk Manager job . Perm Midtown Manhattan From: Joseph McCormick
- 2.
- Open IT Positions - Philadelphia, PA From: Joseph
- 3.
- Desktop Engineer/PC Desktop Suppport apply via Eric Rehr From: Joseph
Messages
- 1.
-
Help Desk Manager job . Perm Midtown Manhattan
Posted by: "Joseph McCormick" jmccormick@clarkdavis.com
Wed Nov 16, 2011 9:04 am (PST)
Hello, We have not seen a decent Help Desk Manager position in quite some time.
I hope this is a good sign!
If you think you are a good fit, and are willing to schlepp into Midtown, please send me your resume and contact info.
Here's some info on the position.. I have more details as well.
Title... IT Service Desk Manager Base up to 115K plus bonus
* Minimum of 5 years of experience in managing Help Desk/Service Desk with 5+ staff.
* Minimum of 8+ years of experience in IT including operational, support & managerial experience.
* Experience with implementing ITIL based methods using industry recognized Service Desk /Ticket management software (BMC).
* Bachelor's degree or equivalent experience in Information Systems, Computer Science, Engineering Degree.
* Strong written and verbal communication skills. Ability to write clear instructions, document processes and communicate effectively in writing.
* Effective interpersonal, business management, leadership and customer service skills including consensus building and facilitation skills.
* HDI, ITIL, and/or Project Management certifications are strongly preferred
Regards,
Joe
Joseph McCormick
jmccormick@clarkdavis.com <mailto:jmccormick@clarkdavis.com >
Senior Technical Recruiter
Clark Davis Associates
20 Waterview Boulevard
Parsippany, New Jersey 07054
973-257-8825 x149
973-257-8824 (fax)
www.clarkdavis.com
- 2.
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Open IT Positions - Philadelphia, PA
Posted by: "Joseph" joesonline@yahoo.com joesonline
Wed Nov 16, 2011 10:21 am (PST)
If interested in either of these postions, apply to Leslie Wilmott:
THESE POSITIONS ARE IN PHILADELPHIA
leslie.wilmott@lhh.com
Product Management Director E -Solutions-HEA000HW
This position reports to Linda Belfus – SVP Global Medicine
Description
This role will work with Content Strategy Director, Content Development Director, individual Content Strategists, Product Managers, Operations, and Product Technology in strategically deploying content on web-based, mobile and other electronic information products/knowledge initiatives. The Product Director will participate in the development and implementation of e-product workflows and content management systems and also coordinate technical implementation with internal technology team and external technology partners. The role will assist in development of new products and product features/functionality for individual medical practitioners and also present and demonstrate electronic products internally and externally.
Qualifications
Key Competencies
· Adaptability
· Leadership skills and contributing to team success.
· Excellent presentation skills for any audience.
Excellent written and oral communication skills
· Communicate confidently across department/divisions, especially with regards to key decisions made within Global Clinical Reference
· Influence key decision makers across departments/divisions in Elsevier
· Collaborative
· Strategic
· Innovative
Proactive
General Knowledge and Technical Skills
· Ability to plan at a strategic level
· Ability to own and drive the strategy into the different business areas
· A thorough understanding of electronic publishing keeping informed about changes and advances in technologies and software.
· Good decision-maker with strong influencing skills and leadership ability
· Knowledge of the Health Sciences market at the end-user, society and institutional level
· Thorough knowledge of Scientific Technical and Medical publishing business
· Ability to set and achieve stretch goals
· Ability and vision to drive innovative product ideas, while applying sensible business knowledge to decisions
· Must be able to keep projects within budget and to agreed deadlines
· Successful track record in publishing
· Strong people management skill
· Excellent understanding of Project Management and Product Development processes
· A basic knowledge of the medical student, resident and practitioner market desired.
Enthusiasm for acquiring a detailed knowledge of platforms and technologies used within Elsevier, and of Elsevier standards and best practices for electronic publishing.
Required Education and Experience
· At least 7 years' experience in a professional publishing environment (web product development experience preferred)
Primary Location
NA-United States-Pennsylvania-Philadelphia
Organization
Elsevier USA
Schedule
Full-time
Employee Status
Regular
Director Web Analytics-HEA000GE
This position reports to Jeff Sacks – EVP Marketing and Shared Services for GCR
Director of Web Analytics and Optimization will lead Web Analytics and Site Optimization for all websites within the Global Clinical Reference division at Elsevier. This role will lead the analytical efforts that will help drive product development, marketing and sales activities. Reporting to this position is a Manager of Web Analytics and a Web Analyst. This role will help define key drivers as well as channel goals for end clients and deliver customized e-product and e-marketing strategies based on analytics data. The role will measure the success of sites and programs and help identify potential new strategic goals based upon the data received. Through thorough analysis the role will identify underperforming areas of sites and underperforming marketing efforts, and prepare plans to increase performance where necessary.
Qualifications
Requirements, 7-10 years of work experience in web analytics for a multi-channel direct marketer. Demonstrated understanding of relationship between website behavior and profitability, experience managing analytics staff. Experience with website page tagging and report development with web analytics and customer insight tools such as Unica, Webtrends, Coremetrics, Omniture, Google Analytics, Foresee, etc. to analyze and solve business problems.
Primary Location
NA-United States-Pennsylvania-Philadelphia
Organization
Elsevier USA
Schedule
Full-time
Employee Status
Regular
- 3.
-
Desktop Engineer/PC Desktop Suppport apply via Eric Rehr
Posted by: "Joseph" joesonline@yahoo.com joesonline
Wed Nov 16, 2011 10:53 am (PST)
One more...Desktop Support for J. Fletcher Creamer in Hackensack. Job description attached...salary is around $50K
Eric Rehr
erehr@live.com
--------------------- --------- --------- --------- --------- -
Subject: RE: Another Job Opening
Date: Tue, 8 Nov 2011 11:57:09 -0700
From: joanne.mortimer@lhh.com
To: erehr@live.com; joseph.polinsky@lhh.com
Eric - thanks for the leads - I am copying Joe Polinsky, so he can add them to the Yahoo group!
--------------------- --------- --------- --------- --------- -
From: Eric Rehr [mailto:erehr@live.com]
Sent: Thursday, November 03, 2011 3:56 PM
To: Mortimer, Joanne
Subject: Another Job Opening
Joanne,
Heard about a job opening in Hackensack for a Desktop Engineer. Know of anyone interested? I know the head of IT there and they are looking to fill the position rather quickly. They are a customer of ours so you'll have a good "in."
We, here at QTS, are still hiring up a storm. If you know of any Infrastructure Engineers with deep Exchange knowledge, I'll take their resume and forward on to the right person. Thanks!
Eric Rehr
erehr@live.com
PC/Desktop Support Technician
Job Description
Installation and configuration of new workstations, notebooks, digital copiers, printers, plotters, telephones, digital cameras, pdas, etc… (IT Assets). Maintain equipment in good working order and coordinate the repair of equipment. Perform asset management and hardware audits for all IT assets.
Investigate, repair and troubleshoot the cause of IT Asset problems reported by users. Coordinate repairs and purchases with vendors. Assist with networking projects assigned by Network Administrator.
Provide initial training on user usage: logins, network drives, printers, other IT Assets, and current list of available software.
Provide help-desk assistance on corporate supported software to users as well as performing a variety of support-related activities on behalf of users .
Position may require travel to job sites and remote offices (company will provide vehicle). May be asked to pickup some weekend work or nights if required.
Qualifications include:
• Technical degree or equivalent experience
• Microsoft Windows XP/7
• Microsoft Office Products (Outlook, Word, Excel, PowerPoint, Project, Sharepoint)
• Construction related software products (Primavera P3/P6 and Expedition, Autocad)
• Previous construction company experience a plus
• Must have a clean driving record, Drivers License, and Insurable.
• Able to effectively communicate orally and in writing technical information to non-technical audiences
• Strong interpersonal skills
• Strong listening skills
• Able to operate effectively in a team environment with both technical and non-technical team members
• Able to operate with minimal supervision
• Able to manage time effectively, set priorities appropriately, schedule calls
• Able to maintain professional demeanor under stress
• Experience with Microsoft Configuration Manage a plus
• Experience with Microsoft Exchange and Active Directory a plus
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