IT Help Wanted: [itroundtable] Trade Floor Support Engineer

Thursday, November 15, 2012

[itroundtable] Trade Floor Support Engineer - Sstamford, CT

From: Forstot, Jason
Sent: Thursday, November 15, 2012 1:43 PM
To: TYROLER, Richard
Subject: Position

Rich:

Here is the job description for the Trading Floor Support Engineer position my wife is currently searching for:

She is looking for a Trade Floor Support Engineer in Stamford, CT. Here are some of the details for the position:

The primary task for this individual will be to support a team of technology professionals to provide day-to-day support of technology Infrastructure, consisting of HP desktop PCs primarily using the Windows Operating System as well as aid in supporting voice systems from British Telecom (turrets) and Northern Telecom (PABX). In order to support the current day-to-day service needs and expanding user base our client is looking for a technician who has Trade Support and general financial system support knowledge. S/he will be tasked with supporting this infrastructure in compliance with the established technology standards to keep pace with challenging demands of. Some additional responsibilities of this position include:

Level 1, 2 & 3 desktop support for Trader, Analysts and non-Front Office staff in CT
Level 1 application level support for trade execution and real-time P&L systems
Level 1 & 2 Market Data service support for non-content related issues, including working with Front Office Teams to ensure use of market data is efficient and document requests for trading tool enhancements.
Establish and maintain service level relationship with local Technology service providers.
Perform daily AM and PM system checks as per documented procedures and distribution of status reports.
24x7 on-call support duty.
This hire will have an extremely solid foundation in hardware troubleshooting/replacement and systems service support. The goal of this position is to support an optimally running environment in support of a 24x7 hedge fund.

Let me know if you have any contacts who might know of someone for this role.

Sincerely,

Jason M. Forstot
Financial Advisor
Private Client Group
Wells Fargo Advisors, LLC

5355 Town Center Road - Suite 600
Boca Raton, Florida 33486
561-394-7501 (Direct)
800-327-0516 (Toll Free)
561-367-6034 (Fax)
jason.forstot@wfadvisors.com