Thursday, February 11, 2010

[itroundtable] Director of Technology Services NYC $195K $20K Bonus,and relo

 

Requirements
This person will be responsibilities for Operations, Network engineering, server administration, storage, database, infrastructure, DR, email, etc....nd split there time between NYC and Milford, CN. The most important piece of this role is focused on the outsourcing and hosting of of infrastructure, working with Tier 1 vendors(HP,IBM,Accenture etc) to negotiate networking contracts, etc. But beyond just managing the RFP's, developing SLA's, setting up governance processes, reporting on ROI, writing business cases, etc.
Also the ideal candidate comes from a $2Billion, plus company...but not too huge, but definitely not smaller, Pharma/CPG are preferred...also no consultants...someone who is going this type of role in a corporate environment now.
Additional candidate information regarding the sourcing experience. Neither saas or colo quite maps to the kind of sourcing experience that they need, which would be data center outsourcing of physical location, operations, administration, maintenance and provisioning. SaaS would not imply a transition to a physical + OAM&P model, whilst colo implies that OAM&P is retained while physical is changed (or minimal sourcing of OAM&P).
The client needs to to understand more details relative to the sourcing expertise written on the idividual candidates resumes is written he is looking for a more generic, overarching sourcing model.
This individual will certainly be accountable for management of the outsourced relationship in the subject domains they are considering sourcing, but in addition, will be accountable for leadership in the infrastructure space for those aspects that we choose for reasons of risk or cost or strategic advantage, not to source. This could include aspects of current infrastructure that we deem too critical or business core to source, and will likely include aspects of innovation, strategic planning, architecture and infrastructure design that will remain in-housed.


Position Overview:
The Director of Technology Services is responsible for incorporating company-wide requirements into the cost effective, risk appropriate development, management, implementation and operation of strategic and operational initiatives for all corporate information systems infrastructure.

Primary Responsibilities/Accountabilities:
Provide leadership and management for Technology services team, which is responsible for the planning, deployment, configuration, monitoring and operation of all infrastructure services, achieving and delivering top quality responsive services to our business communities.
Mentor, coach and support direct reports and the team on performance expectations.
Facilitate learning and the development and growth of team members
Research, plan and deploy the appropriate services, technologies and solutions to meet changing business directives. Keeping abreast of latest technology and sourcing directions and trends that will leverage the tools and resources that are presently in place, maximizing investment.
Identify and capitalize on opportunities to source elements of infrastructure to services vendors, achieving clear and significant value realization while constraining and mitigating risk. Develop and document appropriate policies, procedures, processes, service plans and metrics to improve upon the department's as well as, the corporation's performance. Establish clear expectations on service levels with vendors, and monitor those service levels carefully to assure realization of business value in each relationship.
Establish and maintain sound working relationships with the leaders of the business, IS Business Engagement, Project Management, Applications and Technical services teams. Communicating regularly to maximize synergy between systems, applications and the business teams.
Establish and manage relationships with software, hardware and service providers to encourage partnership and maximize the quality of support. Innovate around new methods to leverage suppliers to maximize value proposition, and successfully deploy those methods to achieve results expectations.
Proactively seek involvement in changing business needs, recognize new opportunities for technology or process improvements, to contribute to business initiatives.
Develop and manage capital and expense budgets established during the annual budgeting process.
Champion Values and Practices, leading by example.

Position Requirements:
In addition to a solid management background and a Bachelor's degree from an accredited college or university in Computer Science, or related field, the candidate must possess 5-10 years industry experience at or above a Director level, in Technology Planning, E-Commerce, Intel and Midrange Server Environments, Database Administration, Disaster Recovery and Storage .
Demonstrated experience in multiple high-value strategic sourcing relationships around vendor management, SLA definition and monitoring, business case articulation and realization, dispute management, vendor selection and cost containment.
Experience in emerging sourcing techniques and relationships including cloud computing and cloud-based services.
Solid, well demonstrated experience in migration to sourced models for infrastructure services; ability to architect, define, realize and implement successfully transition plans for moving from in-house to sourced services and from sourcing vendor to sourcing vendor.
Ability to develop, manage and execute strategic initiatives
Highly customer-oriented
Solid understanding of tools and technologies employed in a corporate systems environment
Ability to embrace new technologies and change, generates enthusiasm about new projects
Demonstrated leadership skills and ability to effectively work with senior management and all levels, both internally and externally.
Excellent organizational and analytical skills.
Strong verbal, written, and interpersonal communications skills.
Disciplined project management skills.
Strategic and innovative thinker with ability to work tactically
Demonstrated knowledge of IT operations, infrastructure, solution delivery, capacity planning, and strategic planning.

Contact sheri@theconnorsgroup.com

Mention Mike Keil

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