IIBA New Jersey Chapter
On Thursday, September 20, 2012 from 5:30 to 7:30
- presents -
Artie Mahal, Senior Consultant, BPTrends Associates and Author of;
How Work Gets Done, Business Process Management Basics an Beyond
"Business Process Improvement Methods & Tools for Business Analysts"
Organizations produce value of products and services through the
interaction of processes, people, and technology, supported by an
underlying infrastructure. Process is how the work gets done, people
are who does the work and technology is how the work is enabled.
Business Processes are the vehicle which facilitates the interaction
of people and technology—in every organization—irrespective of
industry. Therefore it is imperative that the processes are improved
and optimized to maximize the organization's value proposition. The
professional practice of managing these processes is called Business
Process Management (BPM)
Business managers are responsible for the day-to-day execution of the
processes; but they need professional experts in measuring, analyzing
and improving processes and ensuring that optimal designs are
communicated for IT automation. These experts include Process
Analysts, Business Analysts and IT Analysts. This presentation
provides an overview of the methods and tools for improving processes;
and how Business Analysts can build their process skills to enhance
their
capability and value to the organization.
This interactive-presentation provides an overview of the following:
Business Process concepts, scoping for improvement and building maps
for understanding how work gets done
Proven Methodology and tools for improving business processes
Competencies required for business process analysis and how Business
Analysts can play a key role in this professional practice
About the Presenter:
Artie Mahal is a Senior Consultant with Business Process Trends
Associates – a group that provides education and consulting to
companies interested in business process improvement.
At Mars, Incorporated, Artie Mahal successfully led mission-critical
business and process change initiatives which included Mars'
transition into a process-orientated company. He successfully
introduced and implemented a business process improvement methodology
supported by training and tools in North America and Latin America.
Artie's last role at the company was the formation of Mars University
in North America
Artie has provided services on four continents and has been a speaker
at national and international professional forums which include
workshops for Gartner, and lectures at Rutgers University Business
College. Through BPTrends Associates, Artie has trained over 300
managers in business process management, both privately at
corporations and publicly through Boston University Corporate
Education Center. Artie is an author of: HOW WORK GETS DONE, Business
Process Management, Basics and Beyond.
Artie is an accomplished facilitator and has facilitated workshops
internationally in North America, Europe and Asia Pacific regions. His
workshops are highly interactive and use state of the art methods such
as a "brain compatible adult learning method." He has facilitated
workshops for Strategic Planning, Business Process Improvement,
Ideation, After Action Reviews, and Project Management. He has also
developed and delivered Train-the-Trainer workshops in Process
Redesign and Training and Facilitation Skills.
Location: Chubb
202 Hall's Mill Road, CPI, Building A
Whitehouse Station, NJ 08889
http://newjersey.theiiba.org/index.php/calendar/upcoming-events
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