Wednesday, April 3, 2013

[NE-Financial-Services-IT-Jobs] Digest Number 861

4 New Messages

Digest #861

Messages

Tue Apr 2, 2013 7:46 am (PDT) . Posted by:

"Gary Wright" wrightassociates

Please feel free to refer this position to your associates – Referrals
appreciated.

Position Title – WRCHLHDS042013

Lead – Help Desk Support – Trading – Market Data – FS - Boston, MA Area –
$100K+

$100K+ - Bonus – Comprehensive Benefits - Local Candidates Only – No
Sponsorship

Company

Small, elite, successful, and growing Boston based fund manager - Global
investment management company – Great Company – Lots of Upside – Excellent
Compensation Package – Bonus

Position Summary:

The Help Desk Lead person will be a hands-on manager of a technical support
team responsible for leading a small but very strong team of individuals for
companywide desktop, mobile device, and application support including
Windows operating systems and software such as trading systems, and other
applications. This is an internal customer-facing role and requires
excellent prioritization, responsiveness, and customer service, along with
excellent verbal communication skills. Relative trade floor and market data
experience in a financial services organization is required.

Environment: Windows XP, Microsoft Office Pro. 2003 and 2007 connecting with
Exchange 2007, Blackberry Enterprise Server 5, LANDesk, Citrix/XenApp, Help
Desk Ticketing, Market Data Applications (Bloomberg, Reuters Xtra, etc),
Trading Applications (RediPlus, FX All), along with various back office,
legal, and accounting applications.

Detailed Responsibilities:

· Provide timely, efficient, and courteous service to our internal
customers. Senior level support of the Windows desktop environment; imaging,
application packaging, patch roll-out, & change management support for both
the main and disaster recovery offices as well as employees on the road and
at home via hands-on and remote support. Acts as a top tier escalation
resource for critical and high touch service issues

· Daily oversight of the IT Help Desk to provide quality customer
service and technical support to users

· Conducts daily status (morning) meetings with Help Desk Staff.
Reports to management on open issues such as service complaints, open
tickets, high-touch items, and escalations. Provides recommendations on how
to improve the service delivery of the Desktop Support Team

· Providing guidance and direction for scheduling and prioritization
of projects and tasks for employees, monitoring workflow and ensuring Help
Desk coverage during and outside business hours

· Accurately communicating information to Help Desk staff. Ensures
Help Desk representation when coordinating support for work tasks/projects
within the company

· Documenting all reported problems in a work order data base and
follows up with assigned personnel to ensure timely resolution of
problems/work order

· Performing quarterly/annual review of all Help Desk procedures and
related documentation

· Work closely with Operations and Windows Teams on current and new
Engineering initiatives

· Process incoming service requests; assign, triage, track,
escalate, & resolve support events using the company ticketing system and
other provided tools, to ensure timely resolution of issues producing a high
degree of satisfaction from your customers

· Facilitate and deliver using the standardization of the company's
desktop PCs, laptops, and PDAs to ensure the most efficient and stable
equipment and software for the firm

· Develop and improve processes and procedures to ensure the
uniformed delivery and repeatability of desktop services. Maintain accurate
documentation by implementing a knowledgebase for all relevant support
related processes and procedures

· Provide input in regards to automation tools that help to improve
the efficiency and quality of the Desktop Support and Help Desk operations

· Facilitates the process of employee on-boarding, transfers, and
terminations by managing the delivery of or repurposing appropriate company
equipment, software, and access control required for any new user or change
requests. Follows established procedures to ensure and appropriate audit
trail of this activity.

· On a weekly/ monthly/ quarterly basis, provide an accurate
inventory of PC, laptop, and PDA software and hardware in the DR site in a
summary report to AVP of Windows Infrastructure highlighting any significant
changes and/or potential issues

· On a weekly basis, create change control requests in JIRA for any
significant desktop hardware or software changes, additions, or upgrades
that are planned in the coming two weeks

· Ensures the purchase of PC, laptop, and mobile device hardware and
software. Maintains appropriate inventory levels to ensure timely delivery
of this inventory without significant delay. Ensures that user equipment
purchases are within 10% of the approved budget unless otherwise approved by
Sr. management. Properly discards of all obsolete PC, laptop, and mobile
device equipment (at least on a semi-annual basis) which may require moving
equipment in excess of 30 lbs

· Manage the continual upgrade of internal customers' PCs according
to the following lifecycles unless otherwise requested:

o Trader and Application Developers' PCs (on a 3-year budget cycle)

o All others' PCs (on a 4-year budget cycle)

o Ad hoc projects/duties as needed

Required Skills and Competencies:

· BS in Computer Science or related field highly desirable

· Minimum 3 years of Team Lead experience within Help Desk – trade
floor is a huge plus

· Minimum 5 years of relevant IT desktop support experience,
including trading floor support experience

· Significant experience with Windows XP, Microsoft Office Pro. 2003
and 2007 connecting with Exchange 2007, Blackberry Enterprise Server 5,
LANDesk, Citrix/XenApp, Help Desk Ticketing systems, Market Data
Applications (Bloomberg, Reuters Xtra, etc), Trading Applications (RediPlus,
Autobahn, FX All)

· Experience troubleshooting Excel spreadsheets being used as a
front end to complex trading systems, including macros and add-ins

· Excellent communication and interpersonal skills

· High touch trade floor support

· Strong ethical foundation and a high degree of professionalism

· Experience supporting PCs, & PDA hardware & software required

· Understanding of financial markets and instruments

· Experience with Windows servers considered a plus

· Relevant Industry Certifications considered highly desirable

Contact Information – Resume In Word Format to:

Gary Wright - President – Wright Associates

Phone - (508) 761-6354 - Email - GaryWright@WrightAssociates.org - WEB
Site – www.wrightassociates.org

[Non-text portions of this message have been removed]

Tue Apr 2, 2013 7:51 am (PDT) . Posted by:

"Gary Wright" wrightassociates

Please feel free to refer this position to people you know who might be a
strong fit.

Position Title - WRSSRTE022013

Active & Open

Senior Runtime Software Engineer - SW Technology Firm - Up to $120K+ DOE -
N. 128 Area MA

Base + Excellent Benefits

Candidate local to Mass. Only - No sponsorship

Company

Innovative, well funded, fast growing, and highly successful Software
Start-Up. This is an outstanding opportunity for the right person to join an
innovative organization and grow as it grows. Rated as one of the best
companies to work for in New England. Great products - innovative
technology - seasoned management team - tremendous opportunity and upside -
great culture.

Join a winner and contribute to their future success.

Position Responsibilities - Summary

Programming language design, compiler implementation, network protocols,
data management, real-time responsiveness, high throughput, scalability, and
fault tolerant clustering. Are you prepared to work on one system combining
all these skills?

My client's solution is the leading Complex Event Processing Platform, used
by developers building the most demanding data processing systems in the
world. As a platform, it enables their customers to rapidly develop high
performance flexible applications, meeting the needs of the most demanding
customers in financial services, federal intelligence, e-commerce, and
telecommunications.

Runtime engineers are responsible for developing the programming language,
compiler, and deployment server for their technology. They collaborate
closely with the user interface team in order to provide end-users with the
most powerful authoring environment available on any CEP platform.

Reports to the CTO

Responsibilities:

Your primary responsibilities will be to define, design, and develop
functionality within the (CEP) engine, primarily in Java, for commercial
product releases. This position requires hands-on development expertise,
developing innovative solutions for scalable, high performance distributed
systems. Successful candidates must be self-reliant, resourceful, and enjoy
working with other smart motivated people.

Required Skills and Competencies:

· Excellent communication skills, both written and verbal and
ability to work well in a team.

· Solid background in software engineering, including code reviews,
unit testing, and iterative development in large object-oriented codebases.

· BS in Computer Science or related field and four years experience
in server based development.

· Experience developing high-performance system software, streaming
data or CEP applications.

· Expertise in Java/.Net and related technologies desirable.

· Commercial Software experience desirable.

The ideal candidate will have substantial skill in at least one of the
following areas:

· Programming Language and Compiler Development

o Knowledge of several programming languages and opinions about their
design and implementation, with emphasis on compiler technology.

o Experience building code models for use in integrated development
environments, supporting broken-syntax recovery, semantic analysis, and
refactoring.

· Server and Cluster Development

o Experience in network/server programming with focus on throughput
performance tuning, connection scalability, reliability, and latency.

o Experience implementing fault tolerance and clustering
functionality in server deployments.

· Database Management System Implementation

o Experienced database user and designer, including schema design and
performance optimization.

o Experience designing and developing database management systems
core functionality such as query planners, query executors, access methods,
and reliability/rollback functionality.

The following skills are also desirable:

· Experience with real-time system development

· Experience working with Web and application servers like Apache,
Spring, BEA, JBoss, IBM WebSphere, or other distributed applications
frameworks.

· Experience with scalable performance enhancing technologies
(Memcache, Voldemorte, Coherence, Terracotta, Varnish)

· Experience optimizing performance in a managed VM (e.g. Java or
.NET) and including bytecode/JIT, GC tuning, and dynamic code generation.

Resumes in Microsoft Word Format to:

Gary Wright - President - Wright Associates

Phone - (508) 761-6354 - Email - GaryWright@WrightAssociates.org - WEB
Site - www.wrightassociates.org

[Non-text portions of this message have been removed]

Tue Apr 2, 2013 7:51 am (PDT) . Posted by:

"Gary Wright" wrightassociates

Please feel free to refer this position to people you know who might be a
strong fit.

Position Title - WRUIE022013

Active & Open

UI Eng/Developer - Java - Eclipse - MVC - Threading - SW Firm - Up to $120K+
DOE - N. 128 Area MA

Base + Excellent Benefits

Candidates Local to Mass. Only - No sponsorship

Company

Innovative, well funded, fast growing, and highly successful Software
Start-Up. This is an outstanding opportunity for the right person to join an
innovative organization and grow as it grows. Rated as one of the best
companies to work for in New England. Great products - innovative
technology - seasoned management team - tremendous opportunity and upside -
great culture.

Join a winner and contribute to their future success.

Position Responsibilities - Summary

As a developer, you have probably used advanced Integrated Development
Environments in your day-to-day work. Ever wished you could work on one?
Would you like to make a difference in the daily productivity of developers
who use the leading Complex Event Processing (CEP) platform, to build event
processing systems?

My client's platform is used to build some of the most advanced data
processing systems in the world. Their product enables rapid development of
flexible, high-performance applications, meeting the needs of demanding
customers in financial services, intelligence, e-commerce, and
telecommunications.

User Interface engineers at my client, design and implement features for
developers who use the firm's product, an Eclipse-based IDE product, to
build CEP applications. The product provides end-users with a complete
visual development environment, including but not limited to a visual editor
based on GEF, unit test generation wizards, Eclipse debugger integration,
JDT integrations, and much more. Other products in their suite that UI
engineers work on include a Live View Desktop, which enables visualization
of real-time streaming data.

Successful candidates must be self-reliant and resourceful and enjoy working
with other smart, motivated people.

Your primary responsibilities will be to participate in the design and
implementation of new features for one of the firm's product, an IDE used by
developers ranging from novices to experts. You will also work on user
interfaces that analyze and visualize data from a Live Viewer product, a
push-based real-time analytics solution for event data.

Required Skills and Competencies:

· A Bachelor's or Master's degree in Computer Science or a related
discipline, or equivalent experience.

· Strong understanding of Object Oriented Design.

· Fluency in general Java development, using JDK 1.5 and higher.

· Proven ability to design and implement desktop applications with
effective graphical UIs.

· Attention to detail, excellent communication skills, and ability
to work effectively in a team.

· Experience working with cross-functional teams involving
development, QA, documentation, and technical support.

Desirable Skills & Experience:

The ideal candidate will have substantial experience in at least one of the
following areas:

· Experience developing for the Eclipse Platform, especially
including fluency with SWT/JFace, JavaFX, or Java Swing. Knowledge of EMF,
JDT, and GEF. RCP development experience is applicable if it includes
developing a target application similar to the base Eclipse IDE, using
concepts such as the Workspace, Builders, Markers, and Annotations.

· Solid experience with UI patterns such as MVC and UI threading.

Resumes in Microsoft Word Format to:

Gary Wright - President - Wright Associates

Phone - (508) 761-6354 - Email - GaryWright@WrightAssociates.org - WEB
Site - www.wrightassociates.org

[Non-text portions of this message have been removed]

Tue Apr 2, 2013 7:53 am (PDT) . Posted by:

"Gary Wright" wrightassociates

Please feel free to refer this position to people you know who might be a
strong fit.

Position Title - WRUIE022013

Active & Open

UI Eng/Developer - Java - Eclipse - MVC - Threading - SW Firm - Up to $120K+
DOE - N. 128 Area MA

Base + Excellent Benefits

Candidates Local to Mass. Only - No sponsorship

Company

Innovative, well funded, fast growing, and highly successful Software
Start-Up. This is an outstanding opportunity for the right person to join an
innovative organization and grow as it grows. Rated as one of the best
companies to work for in New England. Great products - innovative
technology - seasoned management team - tremendous opportunity and upside -
great culture.

Join a winner and contribute to their future success.

Position Responsibilities - Summary

As a developer, you have probably used advanced Integrated Development
Environments in your day-to-day work. Ever wished you could work on one?
Would you like to make a difference in the daily productivity of developers
who use the leading Complex Event Processing (CEP) platform, to build event
processing systems?

My client's platform is used to build some of the most advanced data
processing systems in the world. Their product enables rapid development of
flexible, high-performance applications, meeting the needs of demanding
customers in financial services, intelligence, e-commerce, and
telecommunications.

User Interface engineers at my client, design and implement features for
developers who use the firm's product, an Eclipse-based IDE product, to
build CEP applications. The product provides end-users with a complete
visual development environment, including but not limited to a visual editor
based on GEF, unit test generation wizards, Eclipse debugger integration,
JDT integrations, and much more. Other products in their suite that UI
engineers work on include a Live View Desktop, which enables visualization
of real-time streaming data.

Successful candidates must be self-reliant and resourceful and enjoy working
with other smart, motivated people.

Your primary responsibilities will be to participate in the design and
implementation of new features for one of the firm's product, an IDE used by
developers ranging from novices to experts. You will also work on user
interfaces that analyze and visualize data from a Live Viewer product, a
push-based real-time analytics solution for event data.

Required Skills and Competencies:

· A Bachelor's or Master's degree in Computer Science or a related
discipline, or equivalent experience.

· Strong understanding of Object Oriented Design.

· Fluency in general Java development, using JDK 1.5 and higher.

· Proven ability to design and implement desktop applications with
effective graphical UIs.

· Attention to detail, excellent communication skills, and ability
to work effectively in a team.

· Experience working with cross-functional teams involving
development, QA, documentation, and technical support.

Desirable Skills & Experience:

The ideal candidate will have substantial experience in at least one of the
following areas:

· Experience developing for the Eclipse Platform, especially
including fluency with SWT/JFace, JavaFX, or Java Swing. Knowledge of EMF,
JDT, and GEF. RCP development experience is applicable if it includes
developing a target application similar to the base Eclipse IDE, using
concepts such as the Workspace, Builders, Markers, and Annotations.

· Solid experience with UI patterns such as MVC and UI threading.

Resumes in Microsoft Word Format to:

Gary Wright - President - Wright Associates

Phone - (508) 761-6354 - Email - GaryWright@WrightAssociates.org - WEB
Site - www.wrightassociates.org

[Non-text portions of this message have been removed]

We are making changes based on your feedback, Thank you !
The Yahoo! Groups Product Blog
GROUP FOOTER MESSAGE
The New England Networking Group is Moderated by:

Gary L. Wright - President/Principal - Wright Associates

Wright Associates specializes in High Technology Recruiting Services for the New England Market Place.

Phone:    508-761-6354
Email:    mailto:GaryWright@WrightAssociates.org
Website: www.WrightAssociates.org

No comments:

Post a Comment

Twitter / newyorkitjobs

Twitter / NYC_Tech_Jobs

Followers

Blog Archive