7 Messages
Digest #1826
6
Associate Director - Resource Management @ Virtusa (Westborough MA) by "Keith Bogen SPHR" hrslugger2002
Messages
Fri Mar 14, 2014 10:30 am (PDT) . Posted by:
"Keith Bogen SPHR" hrslugger2002
Apply to: http://tinyurl.com/n5lqjka
Responsibilities: The Application Content Developer is responsible for developing and maintaining the company's premium analytics and business performance solutions platform. The position involves working on a mid-size development team for a product development director. Duties include:
Develop and maintain web-based content and apps that solve complex problems for specific industries
Design and implement apps tht list, visualize, allow interaction with, and save data on the Web
Create responsive, user-friendly Web UI for mobile and desktop users
Prioritize and execute tasks in a fast-paced, fun environment
Collect requirements for new content in a clear, organized manner
Assist and train customers, sales engineers and consultants in integrating and using the content as needed.
Take initiative to continue expanding and develop skills and new knowledge in various Web products, standards, systems, tools and technologies
Education and Experience:
Bachelor's Degree in Computer Science or in a software development-related field
Some experience in a professional software development environment
Required Skills/Qualifications:
Able to define and solve practical problems, collect data, establish facts, draw valid conclusions,
abstract problems and create meaningful tests and proofs of concepts.
Strong coding, troubleshooting and debugging skills
Good knowledge of modern Web technologies (HTTP, JavaScript, HTML5, CSS3, AJAX, XML, JSON)
Good competence in SQL query and/or reporting technologies
Understand best practices for design, performance, and stability of Web applications
Know at least one RDBMS and experience with at least one reporting system;
Stellar visual design sense
Some experience developing/debugging large customer applications
Understand at least one Source Management system, such as SVN, CVS or VSS and one Project
Management tool, such as Redmine, Basecamp, Trello, Trac, Bugzilla, etc.
Peerless interpersonal skills and written/verbal communication skills
Additional Skills/Qualifications/Experience
Working with Agile programming methodology
Working with WebFOCUS BI platform
Working knowledge of SQL
Some database design experience, with knowledge of ETL and data modeling (including SQL/DDL).
Experience with implementation of responsive mobile design.
Information Builders is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status, or other protected classification.
Responsibilities: The Application Content Developer is responsible for developing and maintaining the company'
Develop and maintain web-based content and apps that solve complex problems for specific industries
Design and implement apps tht list, visualize, allow interaction with, and save data on the Web
Create responsive, user-friendly Web UI for mobile and desktop users
Prioritize and execute tasks in a fast-paced, fun environment
Collect requirements for new content in a clear, organized manner
Assist and train customers, sales engineers and consultants in integrating and using the content as needed.
Take initiative to continue expanding and develop skills and new knowledge in various Web products, standards, systems, tools and technologies
Education and Experience:
Bachelor'
Some experience in a professional software development environment
Required Skills/Qualificatio
Able to define and solve practical problems, collect data, establish facts, draw valid conclusions,
abstract problems and create meaningful tests and proofs of concepts.
Strong coding, troubleshooting and debugging skills
Good knowledge of modern Web technologies (HTTP, JavaScript, HTML5, CSS3, AJAX, XML, JSON)
Good competence in SQL query and/or reporting technologies
Understand best practices for design, performance, and stability of Web applications
Know at least one RDBMS and experience with at least one reporting system;
Stellar visual design sense
Some experience developing/debuggin
Understand at least one Source Management system, such as SVN, CVS or VSS and one Project
Management tool, such as Redmine, Basecamp, Trello, Trac, Bugzilla, etc.
Peerless interpersonal skills and written/verbal communication skills
Additional Skills/Qualificatio
Working with Agile programming methodology
Working with WebFOCUS BI platform
Working knowledge of SQL
Some database design experience, with knowledge of ETL and data modeling (including SQL/DDL).
Experience with implementation of responsive mobile design.
Information Builders is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status, or other protected classification.
Fri Mar 14, 2014 11:37 am (PDT) . Posted by:
"avi wagshol" awagshol
---------- Forwarded message ----------
From: Abhishek Pandey <abhishek@ibusinesssolution.com>
Date: Fri, Mar 14, 2014 at 12:56 PM
Subject: Direct Client Rek for System Administrator in Camp Hill, PA -
REQ:IBS6256-- Need on W2
To: aviwagshol@gmail.com
Click here to *unsubscribe* if you no longer wish to receive our
emails<http://ibs.conrep.com/conrep/actions/mail/unsubscribe.php?param=QVBSSUQ9MTEwMTYwNjU1NjYwJkFQTUlEPTQzMCZDTVBDRD0xMjA5JkZST009YWJoaXNoZWtAaWJ1c2luZXNzc29sdXRpb24uY29tJlRPPWF2aXdhZ3Nob2xAZ21haWwuY29tJkpPQklEPTEwNjAwNjUxNyZTVUJKPURpcmVjdCBDbGllbnQgUmVrIGZvciBTeXN0ZW0gQWRtaW5pc3RyYXRvciBpbiBDYW1wIEhpbGwsIFBBIC0gUkVROklCUzYyNTYtLSBOZWVkIG9uIFcyICZ1c3JpZD0xMTAxMjA1OTA2NDEmSkJDSUQ9NjEwMDA4ODU3NTQ3>
Hello ABRAHAM,
We have immediate need for the below requirement. Please click on the link
below to apply for this position.
Click here to submit for this
position<http://ibs.conrep.com/conrep/web/parse/resumeparsing/screen1.php?CUSID=1209110106658005&weblinkflg=1&REQID=110179035966&apmid=412&APMID=412&RECTR=110120584490&CPFID=110160655660&VENID=&Source=JobPortal&LEAID=>
If you are not available, I would appreciate if you could forward this
email to any one you know, who fits for this position.
Position Title
System Administrator
Primary Skill
Other Skills
Rate
Competitive
Location
Camp Hill, PA
Duration
Description
ROLE: Systems Admin
RESPONSIBILITIES/REQUIRED SKILLS:
- 3-5 years experience administering servers and applications on Windows
2003, 2008 or 2012
- Experience troubleshooting or monitoring web applications Microsoft IIS
7.0+ and Microsoft .NET 2.0, 3.0 and/or 4.0
- Exposure to relational databases (Oracle and/or SQL Server)
- Exposure to Active Directory
- Experience installing/configuring commercial off-the-shelf software. (Any
of the following would be preferred, but not required: Corticon, Adobe
LiveCycle, BizTalk, WebMethods, OnBase)
- Experience administering as many of the following Microsoft technologies
as possible:
- Microsoft ISA server
- Microsoft AppFabric
- Microsoft BizTalk Server
- Microsoft IIS
- Windows Server
- Excellent communication skills (role is customer-facing and embedded with
the customer's team of resources)
Skill Matrix
Click here to submit for this
position<http://ibs.conrep.com/conrep/web/parse/resumeparsing/screen1.php?CUSID=1209110106658005&weblinkflg=1&REQID=110179035966&apmid=412&APMID=412&RECTR=110120584490&CPFID=110160655660&VENID=&Source=JobPortal&LEAID=>
Feel free to contact me if you need further information.
Thanks
Abhishek Pandey
*Sourcing Specialist*
iBusiness Solution LLC
(Certified 8(a), MBE Business in PA, PA UCP, CA, DE, GA UCP, MD, NJ, NY,
KS, VA)
5000, Lenker Street, Mechanicsburg, PA 17050
Phone: 412-894-0983
Fax: 412-202-8931
Email: *abhishek@ibusinesssolution.com <abhishek@ibusinesssolution.com> ,
G-Talk: - appandeyatul406@gmail.com <appandeyatul406@gmail.com> IM : -
abishpandey*@ymail.com
Visit us at www.ibusinesssolution.com
This email is not intended to be a solicitation. It is targeted to
recruiting and consulting professionals. If you have received this in
error, please accept our apologies and Reply with "REMOVE" in the subject
line and your email address in the body. Please allow us 3-5 business days
to remove your address. You may continue to receive the emails till this
time. If you don't specify the email address in the body, we will be unable
to remove. If you have already asked to be removed, and are currently
continuing to receive our emails, please send us the any older or alias
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to stop mail from reaching your current address . We regret any
inconvenience caused to you and sincerely appreciate your continued
patience and co-operation.
P *Save trees. Print Only When Necessary*
Caution: This job is for our CLIENT, as per our Clientâs policy you are
strictly prohibited from posting / publishing this requirement to any Web
based Job sites âDICE, MONSTER, Corp-to-Corp etcâ¦â¦. If the posting of this
job is discovered on any website, your candidate will automatically be
disqualified and you may be barred from future requirements from this
client.
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G1209
á§
From: Abhishek Pandey <abhishek@ibusinesssolution.com>
Date: Fri, Mar 14, 2014 at 12:56 PM
Subject: Direct Client Rek for System Administrator in Camp Hill, PA -
REQ:IBS6256-- Need on W2
To: aviwagshol@gmail.com
Click here to *unsubscribe* if you no longer wish to receive our
emails<http://ibs.conrep.com/conrep/actions/mail/unsubscribe.php?param=QVBSSUQ9MTEwMTYwNjU1NjYwJkFQTUlEPTQzMCZDTVBDRD0xMjA5JkZST009YWJoaXNoZWtAaWJ1c2luZXNzc29sdXRpb24uY29tJlRPPWF2aXdhZ3Nob2xAZ21haWwuY29tJkpPQklEPTEwNjAwNjUxNyZTVUJKPURpcmVjdCBDbGllbnQgUmVrIGZvciBTeXN0ZW0gQWRtaW5pc3RyYXRvciBpbiBDYW1wIEhpbGwsIFBBIC0gUkVROklCUzYyNTYtLSBOZWVkIG9uIFcyICZ1c3JpZD0xMTAxMjA1OTA2NDEmSkJDSUQ9NjEwMDA4ODU3NTQ3>
Hello ABRAHAM,
We have immediate need for the below requirement. Please click on the link
below to apply for this position.
Click here to submit for this
position<http://ibs.conrep.com/conrep/web/parse/resumeparsing/screen1.php?CUSID=1209110106658005&weblinkflg=1&REQID=110179035966&apmid=412&APMID=412&RECTR=110120584490&CPFID=110160655660&VENID=&Source=JobPortal&LEAID=>
If you are not available, I would appreciate if you could forward this
email to any one you know, who fits for this position.
Position Title
System Administrator
Primary Skill
Other Skills
Rate
Competitive
Location
Camp Hill, PA
Duration
Description
ROLE: Systems Admin
RESPONSIBILITIES/REQUIRED SKILLS:
- 3-5 years experience administering servers and applications on Windows
2003, 2008 or 2012
- Experience troubleshooting or monitoring web applications Microsoft IIS
7.0+ and Microsoft .NET 2.0, 3.0 and/or 4.0
- Exposure to relational databases (Oracle and/or SQL Server)
- Exposure to Active Directory
- Experience installing/configuring commercial off-the-shelf software. (Any
of the following would be preferred, but not required: Corticon, Adobe
LiveCycle, BizTalk, WebMethods, OnBase)
- Experience administering as many of the following Microsoft technologies
as possible:
- Microsoft ISA server
- Microsoft AppFabric
- Microsoft BizTalk Server
- Microsoft IIS
- Windows Server
- Excellent communication skills (role is customer-facing and embedded with
the customer's team of resources)
Skill Matrix
Click here to submit for this
position<http://ibs.conrep.com/conrep/web/parse/resumeparsing/screen1.php?CUSID=1209110106658005&weblinkflg=1&REQID=110179035966&apmid=412&APMID=412&RECTR=110120584490&CPFID=110160655660&VENID=&Source=JobPortal&LEAID=>
Feel free to contact me if you need further information.
Thanks
Abhishek Pandey
*Sourcing Specialist*
iBusiness Solution LLC
(Certified 8(a), MBE Business in PA, PA UCP, CA, DE, GA UCP, MD, NJ, NY,
KS, VA)
5000, Lenker Street, Mechanicsburg, PA 17050
Phone: 412-894-0983
Fax: 412-202-8931
Email: *abhishek@ibusinesssolution.com <abhishek@ibusinesssolution.com> ,
G-Talk: - appandeyatul406@gmail.com <appandeyatul406@gmail.com> IM : -
abishpandey*@ymail.com
Visit us at www.ibusinesssolution.com
This email is not intended to be a solicitation. It is targeted to
recruiting and consulting professionals. If you have received this in
error, please accept our apologies and Reply with "REMOVE" in the subject
line and your email address in the body. Please allow us 3-5 business days
to remove your address. You may continue to receive the emails till this
time. If you don't specify the email address in the body, we will be unable
to remove. If you have already asked to be removed, and are currently
continuing to receive our emails, please send us the any older or alias
email address/es. These sometimes are forwarded to the new email address
and we must delete these older or alias address/es from our list in order
to stop mail from reaching your current address . We regret any
inconvenience caused to you and sincerely appreciate your continued
patience and co-operation.
P *Save trees. Print Only When Necessary*
Caution: This job is for our CLIENT, as per our Clientâs policy you are
strictly prohibited from posting / publishing this requirement to any Web
based Job sites âDICE, MONSTER, Corp-to-Corp etcâ¦â¦. If the posting of this
job is discovered on any website, your candidate will automatically be
disqualified and you may be barred from future requirements from this
client.
------------------------------
This email is generated using
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G1209
á§
Fri Mar 14, 2014 1:27 pm (PDT) . Posted by:
"John Barry" itechjohn
Overview:
Our client is seeking a Technical Consultant with skills in SSRS Reports and
Microsoft Dynamics AX ERP to modify or create new management reports,
migrate legacy data utilizing DIEF, develop custom/complex workflows in AX
based on business requirements and assist with defining and developing
system security and roles within AX including field level security.
This is a 4-month contract position in Danbury, CT.
Skills and Experience:
* BS Degree in Information Technology
* 4-6 years as a technical resource that specializes in Microsoft
Dynamics AX 2012, including report writing, system security, workflows, and
data migration utilizing DIEF.
* Report writing utilizing SSRS, including modifications of existing
Microsoft Dynamics AX 2012 reports and creating new reports in AX 2012
* X++ programming skills
* SQL database knowledge
* Microsoft Dynamics 2012 Enterprise portals
* Knowledge of interfacing into Dynamics 2012
* Functional knowledge of Microsoft Dynamics 2012 (all modules)
* SSAS (SQL Server Analysis Services)
* Business process documentation writing experience strongly
preferred
* Management Reporter experience preferred
Interested candidate should email <blocked::mailto:john@itechcp.com>
john@itechcp.com their resume, current rate, target rate and how they match
the requirements.
Please visit our website for more information about our company and a list
of our hot jobs:
Best regards,
John Barry
ITech Consulting Partners
30 Church Hill Road
Newtown, CT 06470
203-270-0051 Ext: 301
203-270-0071 Fax
<mailto:john@itechcp.com> john@itechcp.com
<http://www.itechcp.com/> www.itechcp.com
Providing IT professionals on a contract or fulltime basis.
Please visit our website for more information about our company and a list
of our hot jobs: <http://www.itechcp.com/> www.itechcp.com
linkedin profile: <http://www.linkedin.com/in/johnbarryitech>
www.linkedin.com/in/johnbarryitech
<http://www.facebook.com/pages/Newtown-CT/ITech-Consulting-Partners/50093108
5054#!/pages/Newtown-CT/ITech-Consulting-Partners/500931085054?v=wall>
http://www.facebook.com/pages/Newtown-CT/ITech-Consulting-Partners/500931085
054#!/pages/Newtown-CT/ITech-Consulting-Partners/500931085054?v=wall
<http://www.twitter.com/itechcpjobs> www.twitter.com/itechcpjobs
Our client is seeking a Technical Consultant with skills in SSRS Reports and
Microsoft Dynamics AX ERP to modify or create new management reports,
migrate legacy data utilizing DIEF, develop custom/complex workflows in AX
based on business requirements and assist with defining and developing
system security and roles within AX including field level security.
This is a 4-month contract position in Danbury, CT.
Skills and Experience:
* BS Degree in Information Technology
* 4-6 years as a technical resource that specializes in Microsoft
Dynamics AX 2012, including report writing, system security, workflows, and
data migration utilizing DIEF.
* Report writing utilizing SSRS, including modifications of existing
Microsoft Dynamics AX 2012 reports and creating new reports in AX 2012
* X++ programming skills
* SQL database knowledge
* Microsoft Dynamics 2012 Enterprise portals
* Knowledge of interfacing into Dynamics 2012
* Functional knowledge of Microsoft Dynamics 2012 (all modules)
* SSAS (SQL Server Analysis Services)
* Business process documentation writing experience strongly
preferred
* Management Reporter experience preferred
Interested candidate should email <blocked::mailto:john@itechcp.com>
john@itechcp.com their resume, current rate, target rate and how they match
the requirements.
Please visit our website for more information about our company and a list
of our hot jobs:
Best regards,
John Barry
ITech Consulting Partners
30 Church Hill Road
Newtown, CT 06470
203-270-0051 Ext: 301
203-270-0071 Fax
<mailto:john@itechcp.com> john@itechcp.com
<http://www.itechcp.com/> www.itechcp.com
Providing IT professionals on a contract or fulltime basis.
Please visit our website for more information about our company and a list
of our hot jobs: <http://www.itechcp.com/> www.itechcp.com
linkedin profile: <http://www.linkedin.com/in/johnbarryitech>
www.linkedin.com/in/johnbarryitech
<http://www.facebook.com/pages/Newtown-CT/ITech-Consulting-Partners/50093108
5054#!/pages/Newtown-CT/ITech-Consulting-Partners/500931085054?v=wall>
http://www.facebook.com/pages/Newtown-CT/ITech-Consulting-Partners/500931085
054#!/pages/Newtown-CT/ITech-Consulting-Partners/500931085054?v=wall
<http://www.twitter.com/itechcpjobs> www.twitter.
Fri Mar 14, 2014 2:40 pm (PDT) . Posted by:
"avi wagshol" awagshol
---------- Forwarded message ----------
From: Jimmy Farrell <jfarrell@infinity-cs.com>
Date: Fri, Mar 14, 2014 at 5:33 PM
Subject: Help Desk Support Position
To: aviwagshol@gmail.com
*Position: Help Desk Support*
*Location: NY,NY Duration: 6-9 months contract*
*Help Desk Support *
*What You Will Do*:
*Summary*
The primary purpose of this position is to manage the delivery of
spectacular technical support and customer service to all MSP customers.
This role manages a team of Level II Systems Engineers dedicated to
providing telephone based, first-level contact and problem resolution in
support of desktops, servers, and network issues. This includes but is
not limited to the specific responsibilities outlined below.
*Position Responsibilities*
- Ensure individual and team adherence to policy & procedure regarding
ConnectWise ticket management & time entry.
- Effectively manage the Helpdesk team to provide telephone IT support
for MSP customers including applications, desktops, servers, and basic
network issues. This includes break/fix, root cause analysis, and
escalating the need for the implementation of preventative measures to the
assigned Account Project Manager (APM).
- Ensure all customer requests for support are responded to promptly and
follow policy & procedure in the use of the ACD phone system and
Connectwise ticketing. Customer support requests may be made by phone,
email or customer portal.
- Ensure that call handling time per engineer does not exceed 15 minutes
without effective escalation & internal collaboration with PS L2, PS L3,
APM or other resources.
- Promptly notify the assigned Account Project Manager of any critical
technical or customer service issues.
- Monitor & report weekly on ACD and ConnectWise ticket metrics.
- Ensure team SLA attainment of 90% or greater.
- Ensure individual engineer ACD utilization rate of 85% or greater.
- Ensure ACD SLA abandon rate of less than 10%.
- Ensure team compliance with SLA guidelines, general ticketing & ticket
note standards.
- Ensure Connectwise tickets are appropriately closed or escalated
within SLA.
- Ensure individual and team communications are prompt, clear, concise &
effective.
- Ensure personal and team compliance with Technologies policy &
procedure regarding attendance & punctuality.
- Manage off-hours on-call schedule, participating as required.
- Assess for & identify skill/knowledge gaps within team & request
appropriate training.
- Identify & work with Helpdesk team members to identify long term
career goals at .
- Conduct & document bi-weekly Helpdesk team meetings.
- Conduct 1:1 team member meetings to coach & mentor.
- Adhere to Change Management Procedures, contribute to & update
customer wiki.
- Create technical documentation as required.
- Participate in customer specific service reviews as required.
- Identify and report areas for improvement within a customer's
technical environment to Account Project Managers.
- Work with consulting vendors & partners as required.
- Participate in internal projects and company meetings as required.
- Adhere to Technologies Policies & Procedures.
What We Are Looking For:
*Key Competencies*
- 3 to 5 years previous Helpdesk supervisory or management experience,
managing a technical team providing application, desktop and server support.
- Hands-on administration with MS Exchange (2000, 2003, 2007, 2010) and
Cisco routers, ASA Firewalls and Sonicwall TZ product lines a plus.
- Experience configuring client side VPN's with Cisco or Sonicwall
products
- Experience with Windows Server Operating Systems, AD, Group Policy,
Scripting and Powershell a plus.
- Experience with end-to-end message flow and third party internal and
hosted anti-spam providers a plus
- Knowledge of RAID and other fault tolerant architectures a plus
- Expertise in identifying and troubleshooting Telco problems.
- Knowledgeable in cabling and client side configuration.
- Knowledge of RSA a plus.
- Excellent troubleshooting skills with ability to work under pressure
- 5 - 10 years of desktop Operating Systems and Active Directory
experience.
- Knowledge of TCP/IP, DNS, DHCP and WINS from a troubleshooting
perspective, with 3-5 years experience.
- Experience administering Cisco VOIP solutions.
- Ability to communicate with clients in a professional manner,
troubleshoot client's technical issues and deliver a high level support
experience.
- Self-starter with high energy and drive to meet the needs of a
demanding customer environment.
- Ability to project a professional, friendly image over the phone and
in person.
- Ability to pay attention to details, be organized, collect data,
establish facts, and draw valid conclusions.
- Strong interpersonal skills and the ability to work effectively with
both customer and resources.
- Ability to think creatively as well as adapt and contribute to
changing environments.
- Skilled at creating quality documentation covering technical support
environments.
- Strong verbal and written communication skills.
*Education/Experience*
Associates degree and at least 5 years of related work experience and/or
training; or equivalent combination of education and experience.
*** If you are interested in speaking further about this position please
send me a copy of your updated Word resume. If this opportunity does not
look like a good fit, please feel free to pass my information on to someone
who may be looking as I do pay finder's fees. I look forward to hearing
from you.*
Jimmy Farrell | Technical Recruiter
*Infinity Consulting Solutions, Inc.*
462 7th Avenue | 2nd Floor | New York | NY | 10018
d: 646.442-6962 | f: 347.292.6809
*Register for opportunities with ICS
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Lookup Candidate<http://careers.infinity-cs.com/employers/open_candidate.jsp?canid=91097739315691825969402196409589&teamid=0&docids=-1&enc=1>
á§
From: Jimmy Farrell <jfarrell@infinity-cs.com>
Date: Fri, Mar 14, 2014 at 5:33 PM
Subject: Help Desk Support Position
To: aviwagshol@gmail.com
*Position: Help Desk Support*
*Location: NY,NY Duration: 6-9 months contract*
*Help Desk Support *
*What You Will Do*:
*Summary*
The primary purpose of this position is to manage the delivery of
spectacular technical support and customer service to all MSP customers.
This role manages a team of Level II Systems Engineers dedicated to
providing telephone based, first-level contact and problem resolution in
support of desktops, servers, and network issues. This includes but is
not limited to the specific responsibilities outlined below.
*Position Responsibilities*
- Ensure individual and team adherence to policy & procedure regarding
ConnectWise ticket management & time entry.
- Effectively manage the Helpdesk team to provide telephone IT support
for MSP customers including applications, desktops, servers, and basic
network issues. This includes break/fix, root cause analysis, and
escalating the need for the implementation of preventative measures to the
assigned Account Project Manager (APM).
- Ensure all customer requests for support are responded to promptly and
follow policy & procedure in the use of the ACD phone system and
Connectwise ticketing. Customer support requests may be made by phone,
email or customer portal.
- Ensure that call handling time per engineer does not exceed 15 minutes
without effective escalation & internal collaboration with PS L2, PS L3,
APM or other resources.
- Promptly notify the assigned Account Project Manager of any critical
technical or customer service issues.
- Monitor & report weekly on ACD and ConnectWise ticket metrics.
- Ensure team SLA attainment of 90% or greater.
- Ensure individual engineer ACD utilization rate of 85% or greater.
- Ensure ACD SLA abandon rate of less than 10%.
- Ensure team compliance with SLA guidelines, general ticketing & ticket
note standards.
- Ensure Connectwise tickets are appropriately closed or escalated
within SLA.
- Ensure individual and team communications are prompt, clear, concise &
effective.
- Ensure personal and team compliance with Technologies policy &
procedure regarding attendance & punctuality.
- Manage off-hours on-call schedule, participating as required.
- Assess for & identify skill/knowledge gaps within team & request
appropriate training.
- Identify & work with Helpdesk team members to identify long term
career goals at .
- Conduct & document bi-weekly Helpdesk team meetings.
- Conduct 1:1 team member meetings to coach & mentor.
- Adhere to Change Management Procedures, contribute to & update
customer wiki.
- Create technical documentation as required.
- Participate in customer specific service reviews as required.
- Identify and report areas for improvement within a customer's
technical environment to Account Project Managers.
- Work with consulting vendors & partners as required.
- Participate in internal projects and company meetings as required.
- Adhere to Technologies Policies & Procedures.
What We Are Looking For:
*Key Competencies*
- 3 to 5 years previous Helpdesk supervisory or management experience,
managing a technical team providing application, desktop and server support.
- Hands-on administration with MS Exchange (2000, 2003, 2007, 2010) and
Cisco routers, ASA Firewalls and Sonicwall TZ product lines a plus.
- Experience configuring client side VPN's with Cisco or Sonicwall
products
- Experience with Windows Server Operating Systems, AD, Group Policy,
Scripting and Powershell a plus.
- Experience with end-to-end message flow and third party internal and
hosted anti-spam providers a plus
- Knowledge of RAID and other fault tolerant architectures a plus
- Expertise in identifying and troubleshooting Telco problems.
- Knowledgeable in cabling and client side configuration.
- Knowledge of RSA a plus.
- Excellent troubleshooting skills with ability to work under pressure
- 5 - 10 years of desktop Operating Systems and Active Directory
experience.
- Knowledge of TCP/IP, DNS, DHCP and WINS from a troubleshooting
perspective, with 3-5 years experience.
- Experience administering Cisco VOIP solutions.
- Ability to communicate with clients in a professional manner,
troubleshoot client's technical issues and deliver a high level support
experience.
- Self-starter with high energy and drive to meet the needs of a
demanding customer environment.
- Ability to project a professional, friendly image over the phone and
in person.
- Ability to pay attention to details, be organized, collect data,
establish facts, and draw valid conclusions.
- Strong interpersonal skills and the ability to work effectively with
both customer and resources.
- Ability to think creatively as well as adapt and contribute to
changing environments.
- Skilled at creating quality documentation covering technical support
environments.
- Strong verbal and written communication skills.
*Education/Experience*
Associates degree and at least 5 years of related work experience and/or
training; or equivalent combination of education and experience.
*** If you are interested in speaking further about this position please
send me a copy of your updated Word resume. If this opportunity does not
look like a good fit, please feel free to pass my information on to someone
who may be looking as I do pay finder's fees. I look forward to hearing
from you.*
Jimmy Farrell | Technical Recruiter
*Infinity Consulting Solutions, Inc.*
462 7th Avenue | 2nd Floor | New York | NY | 10018
d: 646.442-6962 | f: 347.292.6809
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Fri Mar 14, 2014 3:33 pm (PDT) . Posted by:
"John Barry" itechjohn
Overview
Our client is seeking a Systems / Server Engineer who will take the lead
role in maintaining and supporting enterprise hardware and software systems,
services and networks including transmissions systems, SCADA infrastructure,
servers and workstations. The role involves working with other teams to
document operational tasks and system processes, and also maintain system
compliance with NERC/CIP regulatory guidelines.
This is a fulltime permanent position in New Haven, CT
Requirements
* BS/BA degree in Business, IT or related field is required
* Professional Certifications (i.e. MCSE, RHCSA, CCNA,CISSP) or
equivalent required.
* Minimum of 10 years of experience in implementing Network and
Server Solutions in an enterprise environment.
* Proven Expertise in Microsoft Operating Systems, Active Directory,
Group Policy, and server hardware.
* Strong experience with Linux server operating systems (Red Hat
preferred) and server hardware.
* Expertise supporting McAfee ePolicy Orchestrator within an
Enterprise environment
* Expertise supporting Log management solutions
* Proven history of working in a highly regulated environment
* Experience administering technical solutions such as IPS, DHCP,
DNS, VPN, Antivirus, SNMP, TCP/IP, Routing & Switching, authentication and
file transfer
* Experience supporting SCADA management or other types of real time
systems desirable
* Experience administering other vendor solutions (Infoblox
DDI/NetMRI, RSA SecurID, Ventyx/ABB, Pi Historian, Cisco
routers/switches/firewalls) desirable
Interested candidate should email <blocked::mailto:john@itechcp.com>
john@itechcp.com their resume, current salary, target salary and how they
match the requirements.
Please visit our website for more information about our company and a list
of our hot jobs:
Best regards,
John Barry
ITech Consulting Partners
30 Church Hill Road
Newtown, CT 06470
203-270-0051 Ext: 301
203-270-0071 Fax
<mailto:john@itechcp.com> john@itechcp.com
<http://www.itechcp.com/> www.itechcp.com
Providing IT professionals on a contract or fulltime basis.
Please visit our website for more information about our company and a list
of our hot jobs: <http://www.itechcp.com/> www.itechcp.com
linkedin profile: <http://www.linkedin.com/in/johnbarryitech>
www.linkedin.com/in/johnbarryitech
<http://www.facebook.com/pages/Newtown-CT/ITech-Consulting-Partners/50093108
5054#!/pages/Newtown-CT/ITech-Consulting-Partners/500931085054?v=wall>
http://www.facebook.com/pages/Newtown-CT/ITech-Consulting-Partners/500931085
054#!/pages/Newtown-CT/ITech-Consulting-Partners/500931085054?v=wall
<http://www.twitter.com/itechcpjobs> www.twitter.
Fri Mar 14, 2014 5:49 pm (PDT) . Posted by:
"Keith Bogen SPHR" hrslugger2002
Just to reiterate we are not looking for someone who is heavy into recruitment rather someone who has done extensive work with the resource management. Please send it to all the Alumnis and let me know. The salary is negotiable. Please do not hesitate to reach out to me for any questions you may have. Thanks. Vidya
Vidya Raghavan
Recruitment, North America
Virtusa Corporation
Phone: 203-561-8610203-561-8610
Email: vraghavan@virtusa.com<mailto:vraghavan@virtusa.com>
Associate Director â" Resource
Management
Manage
and lead the Resource Management for Virtusa. Effectively manage large pool of internal
employees on bench by assigning them on various client projects, thus by saving bench cost. The person will supervise and support the recruited pool of new hires and then become
the go-to person for all resource requirements. The person will work
strategically with the leadership team to create the requirements .This will
also involve close liaison with the Practice heads and Account teams and daily involvement in the
scheduling and assignment of resources to bid efforts and client engagements.
Role
description:
· Organize,
manage logistics for and administer the induction and accreditation processes
for successful new hires
· Follow up on
any resource requirements by the practice and account management , work closely
with the leadership team to understand and differentiate between a proactive
need and reactive need and allocate the resource accordingly
· Keep database records of all new hires, rejects (rejected in the client interview), keep track of changing availability
· Ongoing
communications with new hires and existing employees on bench to ensure that
they feel engaged and connected to Virtusa whether working on a client engagement or not.
· Accept
details of all staff and successful hires from HR Support and add details to
resource database
· Attend the
weekly scheduling meeting where all resource requirements are discussed
· Provide
up-to-date information on all Virtusa resources, particularly availability
· Contact
internal resources after the scheduling
meeting to describe opportunities, at a high level, before handing over
communications to RM and consultant
· Provide regular
and ad hoc management information as
required on employees on bench and their availability.
Required Experience
· Must have 7- 10
yrs experience working in a professional services environment
· Understanding of
an internal scheduling function is a must
· Must have
experience allocating and managing multiple requirements
· Must have managed
a RM team in an consulting environment
· An understanding
of basic project and programme management is required
· Good
understanding of the basic dynamics of day rates, margins, mark ups,
· Self-starter,
able to manage a changing workload
· Ability to work
under pressure and able to calmly prioritise conflicting demands
· Must have
experience working with Senior leadership teams and understanding their
immediate needs
· Good
communication skills, aware of the importance of updating interested parties
efficiently and effectively
· Attention to
detail and able to manage data accurately
Educational Qualification:
· Must
have under graduate degree from an accredited university
· Must
be well versed with MS office 2000Locationâ" Westborough MA
Vidya Raghavan
Recruitment, North America
Virtusa Corporation
Phone: 203-561-8610203-561-8610
Email: vraghavan@virtusa.com<mailto:vraghavan@virtusa.com>
Associate Director â" Resource
Management
Manage
and lead the Resource Management for Virtusa. Effectively manage large pool of internal
employees on bench by assigning them on various client projects, thus by saving bench cost. The person will supervise and support the recruited pool of new hires and then become
the go-to person for all resource requirements. The person will work
strategically with the leadership team to create the requirements .This will
also involve close liaison with the Practice heads and Account teams and daily involvement in the
scheduling and assignment of resources to bid efforts and client engagements.
Role
description:
· Organize,
manage logistics for and administer the induction and accreditation processes
for successful new hires
· Follow up on
any resource requirements by the practice and account management , work closely
with the leadership team to understand and differentiate between a proactive
need and reactive need and allocate the resource accordingly
· Keep database records of all new hires, rejects (rejected in the client interview), keep track of changing availability
· Ongoing
communications with new hires and existing employees on bench to ensure that
they feel engaged and connected to Virtusa whether working on a client engagement or not.
· Accept
details of all staff and successful hires from HR Support and add details to
resource database
· Attend the
weekly scheduling meeting where all resource requirements are discussed
· Provide
up-to-date information on all Virtusa resources, particularly availability
· Contact
internal resources after the scheduling
meeting to describe opportunities, at a high level, before handing over
communications to RM and consultant
· Provide regular
and ad hoc management information as
required on employees on bench and their availability.
Required Experience
· Must have 7- 10
yrs experience working in a professional services environment
· Understanding of
an internal scheduling function is a must
· Must have
experience allocating and managing multiple requirements
· Must have managed
a RM team in an consulting environment
· An understanding
of basic project and programme management is required
· Good
understanding of the basic dynamics of day rates, margins, mark ups,
· Self-starter,
able to manage a changing workload
· Ability to work
under pressure and able to calmly prioritise conflicting demands
· Must have
experience working with Senior leadership teams and understanding their
immediate needs
· Good
communication skills, aware of the importance of updating interested parties
efficiently and effectively
· Attention to
detail and able to manage data accurately
Educational Qualification:
· Must
have under graduate degree from an accredited university
· Must
be well versed with MS office 2000Locationâ" Westborough MA
Fri Mar 14, 2014 6:00 pm (PDT) . Posted by:
"Keith Bogen SPHR" hrslugger2002
Work Authorization: Applicant must be authorized to work in the USA; no sponsorship offered
Location: Edison, NJ
Degree Level: Undergraduate required, Graduate degree preferred
Work Experience: Minimum of 5 years of experience directly supporting senior managers. Relevant experience in IT,
consulting or professional services fields preferred
Graduation Date: December 2013/May 2014
Submit resumes to: Doug Schoch- dschoch@sbsgroupusa.com
Application Deadline: March 31
FLSA Status: Exempt â" Full time
SBS Group USA
Location â" Edison, NJ
Immediate Opening
Executive Assistant to President/CEO â" Information Technology Firm
1. Assist President/CEO in
performing daily business activities.
2. Create financial and
statistical tools and reports using spreadsheets.
3. Manage, organize, and
update relevant data using database applications.
4. Manage and disseminate business
critical information to internal and external customers as required by relevant
communication methods.
5. Analyze and interpret
financial statistics and other data and produce relevant reports.
6. Interpret instructions
and issues arising, then implement actions according to administrative policies
and procedures.
7. Research and investigate
information to enable strategic decision-making by others.
8. Arrange and participate
in meetings, conferences, and project team activities.
9. Approve decisions,
requests, expenditure and recommendations on behalf of senior management in
their absence, according to agreed guidelines and policies.
10. Adhere to stated company
policies and procedures
Education:
Business related Associates or Bachelor degree preferred
Experience:
must have a minimum of five years of experience directly supporting senior
managers. Relevant experience in the
information technology, consulting or professional services fields preferred.
Applicants
may contact
Douglas
Schoch, HR Consultant
dschoch@sbsgroupusa.comwww.sbsgroupusa.com
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