Director of IT, Global Shared Infrastructure Technologies (GST)
This position is responsible for the design and build of infrastructure technologies, services and solutions according to defined technology standards in the GST discipline. Responsible for all aspects of Hosting infrastructure engineering on a global basis. Manage six global engineering teams: Unix/Linux, Middleware, Network/Security, Telecom, Cloud Services and Data Services, with the objective to increase the efficiency and consistency of the infrastructure Business Hosting engineering processes. The Director and their organization will ensure that the design and implementation of roadmap hosting technologies evolve into supportable and effective services that meet the defined business requirements. Provide thought leadership into the technology planning process and, in collaboration with Architecture, vetting new hosting technologies against emerging business and technological needs. As a member of the Global IT&O leadership team, the role will provide key input into the Global Shared Technology strategic planning process, organization direction and budget management.
Primary Duties:
● Provides strategic and operational leadership for the Global Shared Technology organization, including the development of the overall operating model, technology future state, technology road maps and resource plans to ensure consistent delivery of new hosting technologies into Operations
● Implement new hosting technologies according to the defined technology roadmaps
● Responsible for the design and build of hosting platforms for new business IT applications
● Responsible for the piloting of new hosting technologies, including the development of final design parameters and configurations, resulting in virtual data center containers available for deployment
● Responsible for the hosting and R&D functions of the Global Innovations team, supporting rapid POC testing of emerging technologies, products and services.
● Provides Level 3 Nth Tier operational support for deployed services and technologies
● Provides on-going governance of capacity management for the IT Infrastructure globally, ensuring continued and optimized alignment of the infrastructure services with the evolving needs of the business
● Manage and constantly improve the IT infrastructure management standards & procedures ensuring governance and adherence
● Manage relationships with strategic global suppliers of IT products and services. Perform contract management, SLA management and price negotiations. Establish strategic partnership with external vendors to reduce the cost of development and deliver increased value.
● Engages proactively with the business unit stakeholders, Engineering, DevOps and Product Development teams to understand project priorities and to gain feedback regarding project delivery effectiveness.
● Responsible for the preparation and effective management of annual operating budgets
● Continually reviews operational performance to determine opportunities for project delivery improvement through the identification and adoption of industry best practices and innovations
● Recruits, trains and develops a superior staff; trains staff in the use of industry best practices, established engineering methodologies and documented procedures
● Key member of the Global IT&O leadership team, providing input into the strategic direction of the Global Shared Technology.
Qualifications:
● Bachelor's degree in a business, engineering or computer-related discipline
● 12 years of Information Technology work experience
● 8 years of Information Technology team leadership experience, including the direct leadership of infrastructure engineering and support teams
● 3+ years of experience leading large scale Enterprise Cloud Infrastructure (Public, Private & Hybrid) (VMware, AWS and Rackspace) initiatives
● Proven track record of designing and building infrastructure hosting solutions in accordance with established directions and standards
● Significant experience in the development of organization strategies and models for complex enterprise infrastructure environments
● Experience in working with, and leading, global teams and projects
● Proven relationship development skills
● Skilled at talent management including assessment, deployment, development, reward, and retention
● Excellent technical and nontechnical communication skills, both written and formal presentation with proven applicability across all levels both inside and outside the company
Regards,
Kim Perrone
May 13 - Tues - Mike Palestina - Body Language - Holiday Inn Totowa
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