2 New Messages
Digest #1709
2
Recording & Slides From Webinar - How to Research and Impress Hiring by "Thomas Donohue" donohue83
Messages
Fri Nov 1, 2013 12:42 pm (PDT) . Posted by:
"avi" awagshol
Sent from my T-Mobile 4G LTE Device
-------- Original message --------
From: Chetna Kagtada <ckagtada@genuent.
Date: 11/01/2013 2:51 PM (GMT-05:00)
To: aviwagshol@gmail.
Subject: Level 1 Help Desk Support - 13-13282
Hello,
I have an exciting new opportunity that I wanted to share with you and your network. Our client, located in the New York City, NY, area, is currently seeking a Level 1 Help Desk Support to join their organization. I have included a complete job description below in case you or someone you know might be interested in learning more.
Level 1 Help Desk Support - 13-13282
Location: New York City, NY
Position Type: Contract
Genuent is hiring a Level 1 Help Desk Supportfor our direct client in the NYC area. This is a long term contract that will run for no more than 3 years and islooking to start immediately. Qualified candidates should send their resume (Word Format) along with rate requirements to Chetna Kagtada ckagtada@genuent.
Time Required:
Candidate must be willing to work overtime and be flexible with work hours, be on call, and respond to emergencies. The schedule includes working Monday-Saturday with rotating shifts up to 7 p. m. References to be provided upon request.
Skills/Experience:
Provide 1st level technical support to callers with computer and technology related problems.
2 + years supporting a diverse desktop environment with an understanding of the mainframe, client/server and Internet environments.
Excellent telephone and customer service skills are required.
Responsibilities:
Resolving callers' problems at the Help Desk.
Answer telephone calls professionally, document calls in HP Service Manager, a problem management system, and use available knowledge and procedures to troubleshoot and resolve problems.
Provide one-stop service to company employees using company computer equipment and a wide variety of mainframe, client/server and internet/intranet applications;
Microsoft products including Windows Operating Systems, MS Office, and Outlook; remote access and other technology used by employees.
Utilizes Bomgar for remote support of desktop users and corporate servers.
Reviews and maintains familiarity with Help Desk procedures outlining the workflow process, responsibilities and disposition of problems.
Recognizes and responds to large scale events, i.e. LAN failures, virus infections, etc. and notify Manager or designee.
Ensures implementation of Company safety, health and environmental programs for employees whose work is directed.
Ensures that safe work practices are followed and the environment is fully protected in accordance with Company policy and governmental regulations
If this opportunity is aligned with your experience and career goals (or if you're looking for something different), I would love to assist you--let'
I look forward to speaking with you.
Best Regards,
Chetna Kagtada
Resource Development Manager
Genuent
330 Madison Avenue, 9th Floor
New York, NY 10017
(212) 596-7630
Note: If you are not currently seeking employment, or if you would prefer I contact you at some later date, please indicate your date of availability so that I may honor your request.
THIS ELECTRONIC MESSAGE, INCLUDING ANY ACCOMPANYING DOCUMENTS, IS CONFIDENTIAL and may contain information that is privileged and exempt from disclosure under applicable law. If you are neither the intended recipient nor responsible for delivering the message to the intended recipient, please note that any dissemination, distribution, copying or the taking of any action in reliance upon the message is strictly prohibited. If you have received this communication in error, please notify the sender immediately. Thank you.
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Fri Nov 1, 2013 4:56 pm (PDT) . Posted by:
"Thomas Donohue" donohue83
Ramsey JSWT Members:
For your information.
Thanks,
Tom Donohue
a83td@aol.com
-----Original Message-----
From: James Beal <jb@ilostmyjob.
To: a83td <a83td@aol.com>
Sent: Thu, Oct 31, 2013 10:00 pm
Subject: Recording & Slides Available for Webinar - How to Research and Impress Hiring Companies
Broadcast By
Career Everyone!
We recently held a webinar with
Kathy Bernard, founder of GetAJobTips.
How to Research and
Impress Hiring Companies
Click Here for the Recording
and Presentation Slides
eBook Offer: "Interviewing Well"
"Kathy Covers It So Well!" Reg Price $34.99, today just $17.97
More Webinars and Recordings: http://jobtransitio
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