1 Message
Digest #3066
Message
Tue Apr 15, 2014 9:00 am (PDT) . Posted by:
"Wilfredo Lassalle" wlassalle
Job
Description - Business Analyst
Position Objective
The Business Analyst Role
is a critical part of the IT team and supports project delivery activities for
Study Group. Reporting to the IT Director-Global Embassy & Higher Education
North America, the candidate will use their existing business analysis,
requirements management and Business Process Engineering skills to help deliver
optimum project outcomes.
The role is based in New
York and is primarily responsible for the Global Embassy and North America
Higher Education businesses. However as part of a global team it is expected to
contribute outside of the primary focus areas.
The candidate will be
able to work collaboratively with other BAs within the team to share
responsibilities, and then work with various stakeholders from different
business units to define solutions that will be implemented. Projects will vary
from remediation and enhancements, to implementation of best practice and
visionary IT solutions in line with the IT and Business Strategy of Study
group.
Role responsibilities
Analysis and Solution Definition
· Critically evaluate information gathered from multiple sources,
reconcile conflicts, decompose high level information into detail, abstract up
from low-level information to a general understanding, and distinguish user
requests from the underlying true needs.
· Proactively communicate and collaborate with business delegates
and SMES, analyse information needs and functional requirements and deliver the
artefacts as needed. Artefacts will include, functional requirements (Business
Requirements Document or equivalent), Use Cases, end to end scenarios; developing
requirements specifications according to standard templates, using natural
language.
· Demonstrate the ability to understand the opportunities and
constraints associated with use of one or more solution options and work with
stakeholders at all levels to explore and articulate the fit and gaps with
current and/or potential business requirements in order to achieve agreed business
outcomes
· Successfully engage in multiple initiatives simultaneously
· Work independently with users to define concepts and under
direction of project managers
Testing and Implementation
· Define and support test
case definition and the testing activities to validate whether the requirements
have been met. Competence with test scripts, test plans and test scenarios
ensuring that they are based on the as-is state as well as the to-be models and
testing the functionality of the physical product.
· Provide guidance and support business team members in test script
development for UAT.
· Assist in test issue resolution. Validate and recreate issues reported
by the business testers
· Work with developers as functional tester to support resolutions in a
timely manner.
· Participate in the execution of test scripts during system test.
· Provide End-User Support
after the product is delivered; complementing the training team's efforts with
their knowledge of the business requirements.
Professional Qualities and
Competencies
Leadership and Communication
· Demonstrate strong behaviour and leadership that aligns with
the divisions leadership
· Drive and challenge business units on their assumptions of how
they will successfully execute their plans
· Able to liaise with business and technology teams to monitor
and resolve ongoing business and technical issues
· Provide adequate and timely reporting to their project manager
· Understands how to communicate difficult/sensitive
information tactfully.
* Manages the process of innovative change. Suggests areas for improvement in internal processes along with possible solutions.
Technical Acumen
* Demonstrate working knowledge of working with various software development methodologies including waterfall and Agile.
* Basic understanding in the areas of application programming, database and system design. Basic knowledge of SQL databases and data warehouses.
* Experience working with test management, testing tools, use cases and the testing functions within the software development lifecycle.
* Understands Internet, Intranet, Extranet and client/server architectures. Understands how legacy and web-based systems interface with each other
* Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
* Strong analytical skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements
Behavioural
Capabilities
· Excellent verbal and written communication skills and the
ability to interact professionally with a diverse group, executives, managers,
and subject matter experts.
· Ability to critically assess business problems from a range of
perspectives, with a focus on delivery of a sustainable business outcome
· Ability to manage work in a sometimes ambiguous and highly
dynamic environment, engaging collaboratively with a diverse range of
stakeholders in order to achieve successfully negotiated outcomes
· Strong interpersonal and analytical skills
· Self-motivated and results focussed
· Strong customer focus with the goal of bringing people along on
the journey to a successful delivery outcome
· Ability to facilitate user requirements into
requirements/specifications and into the development process
· Team Player with a 'can do' attitude
Technical Competencies
· Business Process Engineering
· Requirements Development
· Requirements Management
· Test Case Development
· UAT Coordination
· Change Communication
· Research Skills
Non-Technical Competencies
Candidate must be able to demonstrate through
past experience:
· Business Acumen
· Business Domain Knowledge
· Communication
· Consulting Skills
· Creative Problem Solving
· Facilitation
· Financial Acumen
· Influencing
· Managing Change
· Managing People
· Problem Analysis
· Relationship Management
· Resilience
· Strategic Thinking
Technology Background
· MS- Office Suite including MS-Visio –
Essential
· Experience in using Team Foundation
Server - Desirable
· Worked on Projects in .net environment –
Desirable
Experience, Qualifications and Personal Behaviors
· 5+ years' experience in Business Analysis, requirements development and
management - Essential
· Demonstrable experience in creating requirements artifacts - Essential
· 2+ years' experience in test development/coordination - Essential
· Experience within the education sector – desirable
· Tertiary qualifications in Business – desirable
· Worked on projects using a waterfall and agile methodology – Essential
· Flexibility in working hours during key phases – Desirable
· Self-Motivated and Team Player – Essential
· Ability to build trusted relationships with various stakeholders –
Essential
· Understanding of Project Management – Essential
· BA in Business Administration or BS in Computer Science required.
Please self screen and send resume to wlassalle@gmail.com
Description - Business Analyst
Position Objective
The Business Analyst Role
is a critical part of the IT team and supports project delivery activities for
Study Group. Reporting to the IT Director-Global Embassy & Higher Education
North America, the candidate will use their existing business analysis,
requirements management and Business Process Engineering skills to help deliver
optimum project outcomes.
The role is based in New
York and is primarily responsible for the Global Embassy and North America
Higher Education businesses. However as part of a global team it is expected to
contribute outside of the primary focus areas.
The candidate will be
able to work collaboratively with other BAs within the team to share
responsibilities, and then work with various stakeholders from different
business units to define solutions that will be implemented. Projects will vary
from remediation and enhancements, to implementation of best practice and
visionary IT solutions in line with the IT and Business Strategy of Study
group.
Role responsibilities
Analysis and Solution Definition
· Critically evaluate information gathered from multiple sources,
reconcile conflicts, decompose high level information into detail, abstract up
from low-level information to a general understanding, and distinguish user
requests from the underlying true needs.
· Proactively communicate and collaborate with business delegates
and SMES, analyse information needs and functional requirements and deliver the
artefacts as needed. Artefacts will include, functional requirements (Business
Requirements Document or equivalent), Use Cases, end to end scenarios; developing
requirements specifications according to standard templates, using natural
language.
· Demonstrate the ability to understand the opportunities and
constraints associated with use of one or more solution options and work with
stakeholders at all levels to explore and articulate the fit and gaps with
current and/or potential business requirements in order to achieve agreed business
outcomes
· Successfully engage in multiple initiatives simultaneously
· Work independently with users to define concepts and under
direction of project managers
Testing and Implementation
· Define and support test
case definition and the testing activities to validate whether the requirements
have been met. Competence with test scripts, test plans and test scenarios
ensuring that they are based on the as-is state as well as the to-be models and
testing the functionality of the physical product.
· Provide guidance and support business team members in test script
development for UAT.
· Assist in test issue resolution. Validate and recreate issues reported
by the business testers
· Work with developers as functional tester to support resolutions in a
timely manner.
· Participate in the execution of test scripts during system test.
· Provide End-User Support
after the product is delivered; complementing the training team's efforts with
their knowledge of the business requirements.
Professional Qualities and
Competencies
Leadership and Communication
· Demonstrate strong behaviour and leadership that aligns with
the divisions leadership
· Drive and challenge business units on their assumptions of how
they will successfully execute their plans
· Able to liaise with business and technology teams to monitor
and resolve ongoing business and technical issues
· Provide adequate and timely reporting to their project manager
· Understands how to communicate difficult/sensitive
information tactfully.
* Manages the process of innovative change. Suggests areas for improvement in internal processes along with possible solutions.
Technical Acumen
* Demonstrate working knowledge of working with various software development methodologies including waterfall and Agile.
* Basic understanding in the areas of application programming, database and system design. Basic knowledge of SQL databases and data warehouses.
* Experience working with test management, testing tools, use cases and the testing functions within the software development lifecycle.
* Understands Internet, Intranet, Extranet and client/server architectures. Understands how legacy and web-based systems interface with each other
* Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
* Strong analytical skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements
Behavioural
Capabilities
· Excellent verbal and written communication skills and the
ability to interact professionally with a diverse group, executives, managers,
and subject matter experts.
· Ability to critically assess business problems from a range of
perspectives, with a focus on delivery of a sustainable business outcome
· Ability to manage work in a sometimes ambiguous and highly
dynamic environment, engaging collaboratively with a diverse range of
stakeholders in order to achieve successfully negotiated outcomes
· Strong interpersonal and analytical skills
· Self-motivated and results focussed
· Strong customer focus with the goal of bringing people along on
the journey to a successful delivery outcome
· Ability to facilitate user requirements into
requirements/specifications and into the development process
· Team Player with a 'can do' attitude
Technical Competencies
· Business Process Engineering
· Requirements Development
· Requirements Management
· Test Case Development
· UAT Coordination
· Change Communication
· Research Skills
Non-Technical Competencies
Candidate must be able to demonstrate through
past experience:
· Business Acumen
· Business Domain Knowledge
· Communication
· Consulting Skills
· Creative Problem Solving
· Facilitation
· Financial Acumen
· Influencing
· Managing Change
· Managing People
· Problem Analysis
· Relationship Management
· Resilience
· Strategic Thinking
Technology Background
· MS- Office Suite including MS-Visio –
Essential
· Experience in using Team Foundation
Server - Desirable
· Worked on Projects in .net environment –
Desirable
Experience, Qualifications and Personal Behaviors
· 5+ years' experience in Business Analysis, requirements development and
management - Essential
· Demonstrable experience in creating requirements artifacts - Essential
· 2+ years' experience in test development/coordination - Essential
· Experience within the education sector – desirable
· Tertiary qualifications in Business – desirable
· Worked on projects using a waterfall and agile methodology – Essential
· Flexibility in working hours during key phases – Desirable
· Self-Motivated and Team Player – Essential
· Ability to build trusted relationships with various stakeholders –
Essential
· Understanding of Project Management – Essential
· BA in Business Administration or BS in Computer Science required.
Please self screen and send resume to wlassalle@gmail.com
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