Messages In This Digest (7 Messages)
- 2a.
- Escalation Representative in Customer Service - Tinton Falls NJ From: Keith Bogen SPHR
- 2b.
- Escalation Representative in Customer Service - Tinton Falls NJ From: Keith Bogen SPHR
- 3.
- Two NOC positions From: Craig Goldberg
- 4.
- Annuities Project Manager in Newark, NJ From: arapa10@aol.com
- 5.
- Sr Oracle Database Administrator in NJ From: Keith Bogen SPHR
- 6.
- Sr Network Engineer in NJ From: Keith Bogen SPHR
Messages
- 1.
-
Fw: Complimentary Webinar Recordings for the Week of 12/6-12/12
Posted by: "y jao" yjao88@yahoo.com yjao88
Mon Dec 6, 2010 6:02 am (PST)
fyi
----- Forwarded Message ----
From: IT Metrics & Productivity Institute <journaleditor@compaid.com >
To: yjao88@yahoo.com
Sent: Mon, December 6, 2010 6:10:40 AM
Subject: Complimentary Webinar Recordings for the Week of 12/6-12/12
If your email program has trouble displaying this email, view it as a Web page
The following webinar recordings can be accessed at no
charge from December 6th through December 12th.
_____________________ _________ __
Webinar Recordings
* WEBINAR SERIES: TRANSFORMING IT MANAGEMENT TO ACHIEVE DRAMATIC BUSINESS
SUCCESS – 20% MORE WORK OR LESS COST! (Part #4 – Optimizing IT with Continual
Service Improvement)
* Getting The Most Out of Your Consulting Engagement: Understanding The
Consulting Engagement Life Cycle
* 21 Project Management Success Tips
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Agile WEBINAR SERIES: TRANSFORMING IT MANAGEMENT TO ACHIEVE DRAMATIC BUSINESS
SUCCESS – 20% MORE WORK OR LESS COST! (Part #4 – Optimizing IT with Continual
Service Improvement)
Presented By Clay Nickels
This webinar is the fourth in a series: Transforming IT Management to Achieve
Dramatic Business Success – 25% more work or less cost! Demonstrating value and
managing the business' perception of Application Support as a strategic function
are key challenges faced by IT Organizations today. In this webinar, we will
review how CAI's Continual Service Improvement practices can be used to meet
these Application Support challenges.
back to top
Getting The Most Out of Your Consulting Engagement: Understanding The Consulting
Engagement Life Cycle
Presented By Jim Ryan
An understanding of the "consulting engagement life cycle" will ensure that the
consultants you hire are developing engagement frameworks based on your needs,
your objectives and what you want to accomplish. An understanding of the
consultant life cycle will prepare you for the engagement, will clarify when
appropriate deliverables are to be provided, and will help you identify when the
engagement is complete. This webinar with Jim Ryan will outline the elements of
the consulting life cycle so that you can master it and get the most value from
your consultant investments.
back to top
21 Project Management Success Tips
Presented By Karl Weigers
In this webinar, Karl Wiegers shares 21 tips for project management success.
They include 4 suggestions for laying the foundation for project success, 6 for
planning the work, 7 for estimating the project, 3 for tracking your progress,
and 1 tip for learning for the future. Keep these tips in mind as guidelines for
success on your next project!
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- 2a.
-
Escalation Representative in Customer Service - Tinton Falls NJ
Posted by: "Keith Bogen SPHR" keith.bogen@yahoo.com hrslugger2002
Mon Dec 6, 2010 10:14 am (PST)
Spherion has the following position with a major communications firm in Tinton
Fall.
The position requires working 6 PM to 6 AM: (12 hours)
Alternating weekly schedule.
1st week: Sunday/Monday/Tuesday
2nd week: Sunday/Monday/Tuesday/Wednesda y
The 4 day week will result in 8 hours of over time.
Paying $14/hr.
Should last at least 6 months...
Business casual dress.
Customer Care department. Title is Escalation Representative. Responsible for
monitoring major accounts activities, error queues handing, proactive,
identification of chronic issues, participating in 911 calls and performing
customer notifications.
Also responsible for execution of Contingency Testing for various accounts and
responding to Submission Tool and Monitoring Tool alarms.
Background check required.
Resume sent to : richarddarby@spherion. <mailto:richarddarby@com spherion. > orcom
megcody@spherion.com <mailto:megcody@spherion.com >
Richard Darby
Employee/Client Specialist
Spherion Staffing
732-224-1166 Fax 732-224-1021
richarddarby@spherion. <mailto:richarddarby@com spherion. >com
Check us out online: www.spherion.com/shrewsbury
- 2b.
-
Escalation Representative in Customer Service - Tinton Falls NJ
Posted by: "Keith Bogen SPHR" keith.bogen@yahoo.com hrslugger2002
Mon Dec 6, 2010 10:31 am (PST)
Spherion has the following position with a major communications firm in Tinton
Fall.
The position requires working 6 PM to 6 AM: (12 hours)
Alternating weekly schedule.
1st week: Sunday/Monday/Tuesday
2nd week: Sunday/Monday/Tuesday/Wednesda y
The 4 day week will result in 8 hours of over time.
Paying $14/hr.
Should last at least 6 months...
Business casual dress.
Customer Care department. Title is Escalation Representative. Responsible for
monitoring major accounts activities, error queues handing, proactive,
identification of chronic issues, participating in 911 calls and performing
customer notifications.
Also responsible for execution of Contingency Testing for various accounts and
responding to Submission Tool and Monitoring Tool alarms.
Background check required.
Resume sent to : richarddarby@spherion. <mailto:richarddarby@com spherion. > orcom
megcody@spherion.com <mailto:megcody@spherion.com >
Richard Darby
Employee/Client Specialist
Spherion Staffing
732-224-1166 Fax 732-224-1021
richarddarby@spherion. <mailto:richarddarby@com spherion. >com
Check us out online: www.spherion.com/shrewsbury
- 3.
-
Two NOC positions
Posted by: "Craig Goldberg" cgoldberg@friedmanwilliams.com cgrecruit
Mon Dec 6, 2010 11:16 am (PST)
My Clients have the following positions available in NYC and White Plains, NY respectively. If you would like to learn more about these positions please send me a word copy of your resume.
Contract NOC Administrator in NYC One year contract Day Shift
5 years plus experience with the following technical skills :
* In-depth Cisco networking deployment and support experience (including CCNP / DP level certification) gained within a large enterprise environment
* Excellent LAN/WAN fault diagnostic and troubleshooting skills, including in-depth knowledge of TCP/IP, DHCP, DNS, BGP, OSPF, VPN, IPSEC, Multicast, MPLS, QOS, NATs, ACLS, etc..
* Should possess advanced routing and switching skills with full understanding of the architecture within these devices.
* Ability to install sniffer software locally or use remote distributed sniffer like tool for full protocol decode and analysis.
* Cisco switch & Router configuration, administration, troubleshooting, fault finding and diagnosis skills.
* Hands on experience of some of the following: WDM, Cisco Works, McAfee Web Gateway, F5 load balancers, Check Point Firewalls, Extreme and Juniper routers and switches, Mazu, Gigamon, Apcon and NIDs products.
* Must have solid desktop skills in using the following software; Visio is a must, SecureCRT or Putty, Diff program of your choice, full Microsoft Office Suite and TFTP and FTP client / server.
Full Time Noc Position White Plains NY 11pm to 7am m-f
*Provide a technical point of escalation for troubleshooting for NOC Operators for issues/events/outages
*Serves as a subject matter expert in service, production, or support area of responsibility. May serve in a lead capacity.
*Mentor and provide training to NOC Operators on technically- related aspects of work performance and duties/tasks
*Facilitate training to ensure all personnel are proficient in every aspect of all operations processes
*Assist in the development and documentation of training policies and procedures
*Drive issues related to vendor faults and outages to resolution
*Be able to perform all duties/responsibilities of the NOC Operator position
*Assist the NOC Operators with their daily work activities when appropriate and/or necessary
*Provide surveillance of the Firm's WAN/LAN using all applicable NOC Network and Systems Management Tools
*Perform initial troubleshooting, problem analysis and isolation of network and system events in accordance with NOC incident management guidelines
*Quickly identify and analyze network events from network monitoring system
*Troubleshoot, evaluate, track, and manage network problems and recommend the best solutions while escalating to higher tiers according to NOC procedures
*Follow through and assist in troubleshooting after escalating to engineering staff
*Respond to network activities, as required-this includes supporting SLA commitments between network operations and internal/external customers
*Facilitate and coordinate the flow of communications between the NOC, PC Support, Engineering, as well as external vendors and third party ISP partners
*Responsible for providing high-level network and systems operations support for the Firm and Regional Data Centers
*Manage change tickets within the guidelines of the NOC change management procedures
*Provide input and feedback for the use and optimization of NOC network management applications/tools as well as NOC processes and procedures
*Work with limited supervision (sometimes independently) while providing clear, documented activities to include customer or technical issues
*Understand and respond properly to escalation procedures
*Inform manager or supervisor in a clear, concise, and timely manner of any end-user or technical issues
*Provide quality, timely and accurate end-to-end support of any issues within functional area of responsibility-this includes (but not limited to) phone, email and documentation/ tracking of the incident in the ticketing system
*Enter data into trouble ticketing system in an accurate and complete manner to document problems including diagnostic results and multiple product correlation as well as escalation and repair performance information
*Escalate outage events and or impairments to appropriate individuals and organizations, when not resolved in the prescribed amount of time
*Monitor and track scheduled network maintenance activities in applicable tools analyzing the duration and potential impact to customers and ensuring they are consistent with approved times for these activities
*Provide input and feedback for the development and improvement of NOC communications processes and procedures
*Develop technical documentation/training material in support of NOC processes and procedures
*Maintain a professional attitude and appearance while exhibiting a personable, polite and patient behavior at all times
*Perform other related duties and tasks as assigned or as become evident
*Provide administrative bridge management and oversight during network events/outages
*Perform handover functions to incoming shift team members/management
*Thorough understanding of DNS, DHCP , and e-mail systems
*Thorough understanding of IP network troubleshooting
*Thorough understanding of routing protocols (BGP, OSPF , RIP, EiGRP, IGRP )
*Through understanding of LAN/WAN networks
*Cisco IOS configuration experience
*Vendor/Operator experience is preferred
*Network/NOC experience in a centralized repair/troubleshooting/testing environment that included answering telephones, logging events in a ticketing system, and providing technical support and repair coordination
*Excellent interpersonal skills with emphasis on verbal/written communication including the ability to present performance feedback effectively and conflict resolution
*Strong customer service orientation
*Excellent analytical and decision-making skills
*Ability to work under pressure and within a fast-paced environment
*Ability to work independently as well as function successfully within a team
*Must be willing to work in an entrepreneurial environment requiring broad experience, adaptability, quick learning and excellent problem solving skills
*Assertive to drive issues as appropriate through to resolution, while maintaining professionalism in all communications with both internal and external
*Ability to learn and follow emergency and accident procedures
*Solid multi-tasking and detail orientation skills
*Must have mature judgment and the ability to relate well with others
*Experience with ticketing systems
*Experience with network monitoring systems (EMC IONIX, NETQOS etc)
*Strong computer skills-including solid working knowledge of Windows-based applications
*Clear understanding of VMWARE, Clustering, SAN, NAS, Blade Centers (IBM) and working knowledge of Windows-based applications
*Must be able to manage multiple projects simultaneously, including resources, priorities, and timelines and write routine reports and correspondence ,add, subtract, multiply, and divides in all units of measure and compute rate, ratio, and percent
*The NOC is a 24/7/365 operation. Employees must be willing and able to work rotating and/or non-standard work shifts, including evenings, overnight, holidays, weekends
Education
Associate's degree (A.A) or equivalent from two-year college or technical school; or equivalent Military Occupation Specialty and experience.
Prior Experience:
4 years NOC Experience or 2 years using required technology.
Strong basic networking/systems skills and the desire to work in Operations
Craig Goldberg, Senior Technical Recruiter
Friedman Williams Group
300 Craig Road | Manalapan, NJ 07726
732.409.6900 | cgoldberg@friedmanwilliams.com <mailto:jfriedman@friedmanwilliams.com >
www.friedmanwilliams.com<http://www.friedman williams. >com/
www.linkedin.com/in/craiggold berg<http://www.linkedin .com/in/craiggol >dberg
NEW JERSEY I NEW YORK
- 4.
-
Annuities Project Manager in Newark, NJ
Posted by: "arapa10@aol.com" arapa10@aol.com benson1646
Mon Dec 6, 2010 12:01 pm (PST)
Our Client, an industry leader in Newark, NJ has an opening for a Project Manager .
The Terms are 1 + Years, The Rate is OPEN
Candidates must have experience with running Annuity Projects.
If interested, please send your resume to arapa@contech-it.com
Our Annuities - IT (AIT) Division has a Project Manager position open in Newark, New Jersey.
Daily Responsibilities:
This person will be running actuarial projects within the Annuities Division. His or her daily responsibilities will include the following:
Providing status reports
Managing financial impacts to projects
Organizing and hosting meetings
Distributing communication to stakeholders
Required/Desired Skills:
Since this person will be running actuarial projects within the Annuities Division of Prudential, candidates must have some actuarial experience or experience running actuarial projects.
Infrastructure experience is a must
Data warehouse experience is a must
Excellent written and verbal communication skills are required
Business process re-engineering experience is a plus
Bachelor's degree is preferred
- 5.
-
Sr Oracle Database Administrator in NJ
Posted by: "Keith Bogen SPHR" keith.bogen@yahoo.com hrslugger2002
Mon Dec 6, 2010 5:53 pm (PST)
If you or someone you know are interested and qualified, please forward updated
resume, current salary and salary seeking.
TITLE: Senior Oracle Database Administrator (DBA) (up to AVP Level)
SALARY: up to 110K
DESCRIPTION: The candidate will be responsible for creation and
administration of 11g database in SUSE Linux RAC environment, proactive
database performance tuning, optimization of existing and creation of new
database procedures, developing and implementation database automation
solutions and performing quality assurance verification of various database
project implementations. The candidate must have strong experience with
installing, upgrading and supporting Oracle 11g databases on SUSE Linux
(SLES 9) platform. Oracle 9i and 10g experience on UNIX AIX, SUSE Linux
(SLES 9, 10) and Windows platforms is a plus. The candidate is required to
have hands-on experience with implementation, administration and usage
Oracle Real Application Clusters and Oracle Enterprise Manager Grid
Control. Experience with support and administration of Oracle e-Business
Suite 11i technology is a plus.
SPECIFIC RESPONSIBILITIES: Oracle database administration, configuration,
load balancing, performance tuning, RMAN backup and recovery, database
sizing and space management, PL/SQL and shell programming, PL/SQL tuning,
diagnostics of Oracle 10g and 11g databases on AIX and Linux platforms.
Strong PL/SQL knowledge to be able to develop and support PL/SQL code is
required. Understanding of Oracle 9i, 10g and 11g concepts, theories,
principles and best administration practices. Administration and
management of Oracle databases on Real Application Clusters. Maintains
working knowledge of the IT industry and vendor market to effectively
address the development of database software systems and the ongoing
demands for enhancements to existing systems to provide efficient services
to business department and other database/application users. Researches,
evaluates, and recommends database educational material to peers and
management. Performs other job-related duties requiring the same general
knowledge, skills and degree of responsibility equivalent to the assigned
level.
EXPERIENCE/SKILLS: Bachelors Degree in Computer Science, Information
Systems, or other related field. 10 or more years of related experience.
Working experience with various database management systems in database
implementation, testing, maintenance and administration in a multiple
platform environment. Previous database administration experience with
demonstrated ability and knowledge of various platforms. Good written and
oral communication skills. Ability to work on-call hours. Knowledge of
applicable data privacy practices and laws. Strong technical documentation
skills. Good interpersonal skills. Highly self motivated and directed.
Keen attention to detail. Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure
environment. Strong customer service orientation. Experience working in a
team-oriented, collaborative environment.
This position will be located in the Harborside, Jersey City Office.
HAPPY HOLIDAYS !
Thank you
Franca Diona, Vice President
212-566-7600 x 3
Fax: 212-566-7877
franca@acgresources.com
franca.diona (Skype)
Adams Consulting Group, LLC
116 John Street-Suite 602
New York,, NY 10038
"2009 and 2010 Top 50 Fastest Growing Staffing Firms in USA"-Staffing Industry
Analyst
Corporate Clients: Please sign up for our "Hot Candidate Alerts" at ACG
Resources - Employers
Candidates: Please sign up for our open job alert at ACG Resources - Job Seekers
To discuss Insurance Positions/Candidates please visit us at The ARD Group
To discuss Compliance Consulting Services, please visit us at Compliance
Professional Resources, LLC
Experience *Perseverance *Success
Over 25 years of providing People Resources
Executive Search *Recruitment *
Interim Professionals *Temporary Staffing
Pre-Hire Background Investigations
Salary Surveys
HR Outsourcing *Professional Services Consulting *
- 6.
-
Sr Network Engineer in NJ
Posted by: "Keith Bogen SPHR" keith.bogen@yahoo.com hrslugger2002
Mon Dec 6, 2010 5:54 pm (PST)
If you or someone you know are interested and qualified, please forward updated
resume, current salary and salary seeking.
TITLE: Senior Network Engineer (up to AVP Level)
SALARY: up to 115K
DESCRIPTION: Support the bank's local and wide area network during core
support hours (6:00-18:00 Monday-Friday). Work with the Architecture and
Engineering group to create and implement engineering solutions and ad-hoc
requirements of the organization.
EXPERIENCE: Should have experience with the maintenance of a large global
corporate network consisting of multiple routers, switches and various
network equipment.
Experience with protocols such as TCP/IP, VoIP,OSPF, BGP, etc. id required.
Should understand and have experience working with carriers and their
networks.
SKILLS: Bachelor's Degree in Computer Science or equivalent experience is
mandatory.
Candidates should have a minimum of 10 years industry experience in a
similar environment.
Excellent IP networking fundamentals and extensive experience in the
application of IP protocols.
In-depth knowledge of and experience with major internet routing protocols;
specifically BGP and OSPF.
In-depth knowledge of and experience with major Cisco platforms;
specifically with Cisco 3800 and 3900 ISRs, 4000, 4500, 6500 and Nexxus
switches and 7200 and 7500 series routers including all compatible
supervisor and line cards for these platforms.
Excellent network analysis fundamentals and robust troubleshooting skills.
Configuring load balancers, troubleshooting traffic engineering using BGP
and OSPF and large scale network design and maintenance is critical.
Candidates should also have had significant past experience with, and
expertise in many of the following protocols and technologies: DWDM,
T1/DS,1/ DS3, SONET, (OC3,OC48,), 802.2/3, 802.1d, 802.1q, IP,TCP
(internals and flow control), BGP,OSPF, HSRP,IGMP, TACACS, IPSEC, and VPNs,
Netflow, DHCP, DNS.
Experience with mission critical multicast systems is highly desired.
Experience supporting network and data center installations utilizing L2
and L3 protocols is highly desired.
Strong UNIX and Windows skills are desirable CCIE Lab and Written a huge
plus.
This position also requires strong interpersonal skills, strong project
management and time management skills and a successful track record of
coordinating and driving issues to resolution.
This position will be located in the Harborside, Jersey City Office.
Thank you
Franca Diona, Vice President
212-566-7600 x 3
Fax: 212-566-7877
franca@acgresources.com
franca.diona (Skype)
Adams Consulting Group, LLC
116 John Street-Suite 602
New York,, NY 10038
"2009 and 2010 Top 50 Fastest Growing Staffing Firms in USA"-Staffing Industry
Analyst
Corporate Clients: Please sign up for our "Hot Candidate Alerts" at ACG
Resources - Employers
Candidates: Please sign up for our open job alert at ACG Resources - Job Seekers
To discuss Insurance Positions/Candidates please visit us at The ARD Group
To discuss Compliance Consulting Services, please visit us at Compliance
Professional Resources, LLC
Experience *Perseverance *Success
Over 25 years of providing People Resources
Executive Search *Recruitment *
Interim Professionals *Temporary Staffing
Pre-Hire Background Investigations
Salary Surveys
HR Outsourcing *Professional Services Consulting *
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