2 Messages

Digest #1839

Fwd: Urgent Need for Network Admin in multiple locations by "avi wagshol" awagshol

Fwd: Need For Network Engineer- Remote Work by "avi" awagshol

Messages

1 Fwd: Urgent Need for Network Admin in multiple locations

Thu Mar 27, 2014 8:26 am (PDT) . Posted by:

"avi wagshol" awagshol

---------- Forwarded message ----------
From: Harshit Goel <harshit.goel@pyramidci.com>
Date: Thu, Mar 27, 2014 at 10:00 AM
Subject: Urgent Need for Network Admin in multiple locations
To: aviwagshol@gmail.com

Hello Abraham,

Hope you are doing great.
Kindly check the below position and reply me with your updated profile if
you are interested.

*Senior Network Admin *
*Reading, PA and Fargo, ND*
*Phone Hire*
*12 Months*

*Job Description:*
Administrator responsible for resolving escalated troubleshooting
requirements. Responsible for guiding junior administrators in trouble
shooting non-routine and complex troubleshooting requirements. As a senior
member, is responsible for ensuring SLA is met and there are no complaints
from customer. Technically sound, Contributes to KM and practice building.
Prepares the Change management plan and gets sign-off . Conducts planned
regular and random Technical audits. Suggest improvement plans. Implement
and share best practices. Implement automation of regular admin activities.
Capture and report metrics like Devices/FTE , incidents/FTE,
incidents/devices, SA metrics. Perform trend analysis on the data captured.

Technical Support, Networking Admin, Infra Trouble shooting and Operations
*Essential Skill(s)* Networking, IP
Data Admin
*Additional Skill(s)* Consulting
Presales, Network Transformation, Desktop deployment, Data Network Design

*Thanks & Regards*

*Harshit Goel*
*(Executive- Resource)*
*Pyramid Consulting, Inc.*
*harshit.goel@pyramidci.com* <harshit.goel@pyramidci.com>
*Office: 770-255-7712 <770-255-7712> / Fax: 678-935-0806 <678-935-0806>*
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2 Fwd: Need For Network Engineer- Remote Work

Thu Mar 27, 2014 11:54 am (PDT) . Posted by:

"avi" awagshol

Sent from my T-Mobile 4G LTE Device

-------- Original message --------
From: CompNova - Richard <richardy@compnova.com>
Date:03/27/2014 2:17 PM (GMT-05:00)
To: aviwagshol@gmail.com
Subject: Need For Network Engineer- Remote Work

Hi:

Note: Please reply to this mail if this match your profile or please ignore this mail. Thank you.

Job Title: Network Engineer / Network Specialist
Job Location: US
Qualification: BCA/B.Sc (IT) / B.E/B.Tech/M.E/M.Tech/MCA/M.Sc(IT)
Experience: 2 years to 8 years
location can be any…east coast preferred for cost. Engineers can work remotely and / or from customer location wherever available. Customer has facilities in RTP area, Dallas, San Jose
Job Profile:
Interacting with clients, understanding their needs and providing technical support to clients by remotely accessing their VoIP Networks and troubleshooting the issues raised. Candidate will be a part of technical team that will be responsible for resolving trouble-tickets raised by global customer product/service through phone, email or remote access.
Essential:

Prior troubleshooting experience
Willing to work in 24*7 Support (Including Night Shifts)
Prior experience of VoIP based technical support
Excellent written as well as verbal communication skills
Mandatory skills:

Contact center servers
Call Manager Servers
Integrated or standalone Voicemail systems
UC integration with MS Lync
Lync softphone (Mobile and Desktop)
Videoconferencing systems and phones
Voice Gateways and Gatekeepers

Preferred Skills::

Contact Center Applications (Avaya, Cisco, etc)
Audio Codes Gateways (Avaya, Polycom etc
Carrier SIP Services.
Distributed network sniffers/analyzers
Traditional TDM/PSTN networks
Contact Center CTI implementations
Expertise in large scale Distributed Telephony Systems (Avaya, Cisoc etc)
Call Routing Analysis.

Primary Job Responsibilities:

Troubleshooting & Resolution of complex Voice network problems (QoS)
RCA for identified high Priority issues
Knowledge on SIP technology (Session manager/ SBC) & Audix/ Modular messaging / IVR / VOIP Setup
Sound knowledge on voice HW/SW Installation, maintenance, and Troubleshoot alarms and errors knowledge
Configuration, maintenance and support of contact center voice and data communications
Provides UC product subject matter expertise as it relates to skills-based routing, computer telephony integration, agent monitoring, call recording, work force management, reporting and integration with other applications such as CRM solutions
Hands-on configuration of all communications equipment including PBX's and adjunct devices that support contact center operations
Maintain and support appropriate device connectivity utilizing MPLS, VoIP, SIP and IPT
Monitors and performs level 2/3 network troubleshooting to isolate and diagnose complex network problems in support of contact center solutions
Provides business partners and users with advanced network technical support, and responds to needs and questions of business partners and users.
Provides 2nd and 3rd tier support for call center issues and participates in on-call rotation

Sincerely
Richard Young

300 N Coit Road,Suite 340
Richardson, TX    75080
Tel : 214-269-1511 Ext : 513
Fax: 972-671-1500
Email:  richardy@compnova.com
Web: www.compnova.com

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