1 Message
Digest #1883
Message
Wed May 14, 2014 12:25 pm (PDT) . Posted by:
"John Barry" itechjohn
Overview
Our client is seeking a Help Desk Analyst/Technician who will be the first
point of contact through in-person, hands-on help at the desktop level for
any technical questions or issue resolution within the organization.
Responsibilities include receiving, prioritizing, documenting, and actively
resolving or escalating end user help requests . This person may also be
involved in special projects, (e.g., rollout of new Windows 7 PCs to a
department, installing and upgrading software, installing hardware,
implementing file backups, configuring systems and applications, etc.).
This is a fulltime employee position in White Plains, NY area.
Skills and Experience:
* College diploma or university degree in the field of computer
science and/or 3-5 years equivalent work experience
* Knowledge of basic computer hardware especially laptops, desktops
(primarily HP Elite Book and Lenovo) and printers.
* Experience with desktop operating systems, including MS Windows 7 &
Mac OS X
* Experience with Windows servers utilizing Windows Server 2003/ 2008
* Extensive application support experience with Office 2007/2010,
Lotus Notes 8.5 client
* Working knowledge of diagnostic utilities, including LogMeIn,
Symantec Endpoint & PC Doctor; HelpSTAR help desk ticket management
* Proven technical problem solving skills based upon prior experience
* Prior help desk and/or customer service experience desired
* Certifications in Microsoft, Lotus Notes, and/or Helpdesk desired
Interested candidate should email <blocked::mailto:john@itechcp.com>
john@itechcp.com their resume, current salary, target salary and how they
match the requirements.
Please visit our website at <http://www.itechcp.com/> www.itechcp.com for
more information about our company and a list of our hot jobs:
Best regards,
John Barry
ITech Consulting Partners
30 Church Hill Road
Newtown, CT 06470
203-270-0051 Ext: 301
203-270-0071 Fax
<mailto:john@itechcp.com> john@itechcp.com
<http://www.itechcp.com/> www.itechcp.com
Providing IT professionals on a contract or fulltime basis.
Please visit our website for more information about our company and a list
of our hot jobs: <http://www.itechcp.com/> www.itechcp.com
linkedin profile: <http://www.linkedin.com/in/johnbarryitech>
www.linkedin.com/in/johnbarryitech
<http://www.facebook.com/pages/Newtown-CT/ITech-Consulting-Partners/50093108
5054#!/pages/Newtown-CT/ITech-Consulting-Partners/500931085054?v=wall>
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<http://www.twitter.com/itechcpjobs> www.twitter.
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