Job DescriptionProject Management: Project Description: A project to transform the Health Care Professional (HCP) medical inquiry experience worldwide for our Global Pharmaceutical client by tailoring the response to meet the HCP's need and using technological innovation to deliver information when, where, and how sought by the customer. Business Need: The client needs to ensure that on a worldwide basis, responses to medical information inquiries are consistent, correct, and delivered according to customer preference for timeliness, depth, and channel, while reducing the work required by medical information staff to research and communicate responses. Because the medical information function is shared with in the CPOs, a single solution and practice standard are needed for Oncology and Pharma. The company needs to respond to new ways physicians are looking for medical information, such as on the internet, as well as provide prioritized and appropriate access to company knowledge and people regardless of location. Project Scope: A worldwide solution for medical inquiry response and knowledge management shared by OBU and Pharma on a CPO opt-in basis, with best practice guidelines that transform and define the new medical inquiry experience. Proposed Solution: Implement a worldwide medical inquiry tracking and response management system with integrated library of global and related country-specific FAQs, standard responses and supporting reference documents, with ability to support responses by phone, email, fax or post, and self-service website, and with the ability to prioritize and escalate inquiries to appropriate resources regardless of location (e.g., regional, global). Develop a new set of practice guidelines to assist in tailoring the response to the customer's need. Business Benefits: Fast, consistent, authorized responses to medical information inquiries worldwide, with decreased work required by medical information staff to research and produce responses, and decreased legal & regulatory risk of incorrect answer. Enable the ability to quickly support introduction of new products and new indications worldwide by having a single source of authoritative medical information. Contact: Rick Kilcoyne rkilcoyne@cmkselect SkillsProject Manager Requirements Senior Project Management experience required, preferably with pharmaceutical medical information management, reporting and documentation. Strong team facilitation experience; Clinical systems or Medical Affairs business process experience is desirable. Proven proficiency in the area of team work and team leadership. Relationship management is essential to the successful implementation of the final product. This person will be responsible to ensure project has defined milestones and assure that project schedules are developed and met. PMP certification is desired. This person will report to the Associate Director Scientific Systems. Company DescriptionJan 12th - Recruiter Night Out - Dinner Mtg - Abby Kohut Moderator - Ralph Cetrulo FYI Systems - Janelle Razzino Razzino Associates - Steven Pincus TTI of USA - Barbara Giglio Novartis Jan 19th No Meeting Jan 26th - Tues - Bring 20 copies of your resume - 6 pm - Carnevale Center 10 Lenox Ave Pompton Lakes 07442 Rm 9 Feb 9th Combined Dinner Mtg AWC - Rod Colon - Empowering Today's Professionals (ETP) Network |
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