IT Help Wanted: [itroundtable] FW: Urgent Opening - Federal Project - Data Analyst - Ft Meade, MD

Tuesday, July 9, 2013

[itroundtable] FW: Urgent Opening - Federal Project - Data Analyst - Ft Meade, MD - 5+ Months

Date: Tue, 9 Jul 2013 11:29:23 -0400
From: nprasad@eteaminc.com
To: Jeff.Leichtman@live.com
Subject: Urgent Opening - Federal Project - Data Analyst - Ft Meade, MD - 5+ Months

Greetings,

My name is Nitin and I am recruiter at eTeam Inc. eTeam Inc is a global contingency staffing firm servicing fortune 1000 clients globally.We have an excellent job opportunity with one of our client.
ROLE: Data Analyst
LOCATION: FT MEADE, MD
DURATION: 5+ Months

REQUIRED SKILLS:

IT lifecycle project management experience/exposure. The candidate should have some familiarization or exposure to the general IT project lifecycle. This will enable them to better understand what we're trying to accomplish for the client and how the results will impact the clients business.
Client communication and coordination experience/talent. Our client is expecting professionals that will take ownership of their assignments and treat them, their colleagues and other stakeholders with tact and professionalism.
Experience working with and briefing senior leadership Federal Government clients
Ability to self-start, self-motivate, and work on your own with little management oversight
Minimum of 2 plus years in the use of SAP Business Objects suite
Minimum of 2 plus years of experience in design and development of SAP Web Intelligence reports and Crystal Reports
Minimum of 3 years of experience with relational databases, general database design, and the ability to learn new database concepts, processes, tools, and best practices
Minimum 3 years of excellent SQL skills and experience working on SQL Server
Minimum 2-3 years of complex Microsoft Excel experience functions, pivot tables, etc.

PREFERRED SKILLS:

DoD project management experience. Project management experience within a DoD environment, and be a self-starter/self-motivator. You will have exposure to DoD clients, their respective business environment, and have a familiarity with how the federal government approaches project schedules, resource acquisition and assignment, and overall politics of getting milestones accomplished.
IT Infrastructure and/or Data Center experience. The client environment is focused on data center application hosting services, where the firm assists the client in analyzing incident, problem, service desk, and other ITSM incident data, identifying trends and problems, and developing visualization of the data for the client. Understanding the nature of help desk and IT service management requirements for application hosting centers would be a huge plus as it would lend to a short learning curve.
Ability to visualize data, and a good sense of how to best present data in order to support decision makers
Ability to quickly adapt to and learn different software tools or techniques
Ability to communicate technical requirements and functional requirements in a clear, easy to understand, manner

RESPONSIBILITIES:

This client engagement role involves in-depth data analysis and reporting for a client with regard to IT Service Management data. This position is responsible for proactively analyzing IT data, integrating data from multiple data systems, visualizing information, developing reports to communicate this data to various levels of leadership, and briefing the client on the information discovered. Primary tasks include:

Proactively conduct data analysis of ticket information, and respond to tactical tasks such as last minute, immediate and one-off type reports, data calls, and data analysis requests. Provide monthly and weekly support of ticket analysis and support of the Balanced Scorecard and Directors Trend briefings.
Develop and brief ad hoc reports that include specific Key Performance Indicators for the Service Desk, Incident Management, Problem Management, and other ITIL processes through Enterprise IT Service Management (ITSM) tool.
Provide automated performance data and metrics for over 1,400 applications by interfacing with existing ticketing (ITSM) and monitoring systems. This requires daily threshold-driven review of all systems, and weekly trend analysis of every system. The goal is to contribute to developing a future "self-reporting" metrics system.

This is an ongoing project that will require the ability to interface with and clearly, concisely brief senior DoD leadership, capture/develop reporting requirements, the ability to understand and analyze disparate and complex data repositories, and develop business views and scorecards as required to move the business forward.

Requires an appetite for solving customer problems, is self-starting and self-motivating, exceptional analytical and problem solving skills, an ability to analyze and visualize data with the technical skills to get and correlate the data, and is comfortable briefing senior DoD/government leadership.
2. 5 days/week @ Ft. Meade required

ADDITIONAL INFORMATION
4 year degree, active or interim secret clearance required.

Thanks and Be Blessed,

Nitin Prasad
Federal Recruiter
eTeam, Inc - "ACCELERATED HIRES"
efficiency. synergy. expertise

Awarded 2013 Best Places to work in New Jersey by NJBIZ
Awarded 2012 Best Staffing Firm to Work By Staffing Industry Analysts
Awarded 2009 Ranked #1 Best Places to work in New Jersey
Awarded 2008 Ranked # 10 New Jersey Fifty Fastest
Awarded 2008 Ranked # 7 Best Places to work in New Jersey
Awarded 2006 Top Small Business by DiversityBusiness.com
Awarded 2006 Fast 500 by Deloitte & Touche

Tel:      732-248-1900 x 342
Fax:      908-757-0800
Email: rpatel@eteaminc.com
URL:     www.eteaminc.com
If we haven't already, Let's connect Via www.linkedin.com Here is my profile http://www.linkedin.com/in/ravipatel1
Please add your profile and Invite me to connect today!

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