Position: IT Infrastructure Manager Salary: $120k/base + 25% bonus Type: Permanent Industry: SUPER HOT RETAIL – EVERYONE WILL WANT TO BE YOUR FRIEND!! This is a major immediate need and we are sending candidates tomorrow!!!
Position Summary: The IT Manager is responsible for managing, administering and maintaining the operational infrastructure of all new and existing equipment and systems. The IT Manager will provide support to all personnel locally and remotely to sales force in satellite offices. 1 direct report, 1 intern, 1 indirect report. The individual currently in the role is leaving the company due to the commute. 20% travel to/from satellite office to the midwest
Position Responsibilities: · Prioritize and participate in responding to troubleshooting calls from end users. · Maintain a log of service calls in centralized tracking system. · Develop and deliver training & SOP programs for end users. · Coordinate and execute hardware and software installations, maintenance, and upgrades to individual workstations. · Provide server administration support for division servers. · Provide technical support for specific technology projects. Interact with outside Vendors on those project and the business users · Assist users with needs assessment and development of technical solutions to work related problems. · Maintain an accurate and up-to-date hardware and software inventory. · Maintain communications with other information technology companies. · Maintain appropriate documentation related to technical support and business processes. · Maintain appropriate documentation for Information Technology and Communication operating and capital budgets with monthly updates of spend be line item. · Specific to the Organization's Communication system, knowledge of VOIP desirable. · Back-up/Disaster Recovery procedures. · Assist Executive Management committee members as appropriate. · After Hours/ On call user and Server support Position Skills/Requirements: · Mac Experience Preferred · Ability to provide documentation on Network and Inventory. · Experience installing and supporting MS Office, Adobe, Server 2008, exchange 2010 SharePoint, Astaro Firewalls, Zultys VOIP · Experience with Blackberry/IPhone troubleshooting required. · Working knowledge Active Directory 2008 and network policies · Good understanding of network architecture along with switches and routers. · Strong knowledge of Virtual Server and Desktop Management (preferred) · Strong knowledge of Citrix and Netapp, comfortable trouble shooting both · Experience with active Cobol a big plus · Experience support SAP desired · Ability to work in a team environment while also working on individual projects. · Ability to lead an IT team and develop IT strategy · Ability to build and Leverage relationships with Vendors (contract negation) · Must be comfortable presenting to Senior management (Opex/Capex Budgets)
Regards,
Vinay Singh Division Director Robert Half Technology 61 South Paramus Road, 4th Floor Paramus, NJ 07652 (: 201-843-7776 7: 201-843-0777 |
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