IT Help Wanted: [itroundtable] Fwd: Leveraging the Cloud for Customer Engagement

Thursday, May 12, 2011

[itroundtable] Fwd: Leveraging the Cloud for Customer Engagement

---------- Forwarded message ----------
From: Computerworld Events <computerworld_events@cwevents.computerworld.com>
Date: Thu, May 12, 2011 at 12:09 PM
Subject: Leveraging the Cloud for Customer Engagement
To: lutzpf@gmail.com

As a valued subscriber we invite you to apply for complimentary registration to attend Computerworld's half-day IT Management Summit on Leveraging the Cloud for Customer Engagement.

Computerworld's IT Management Summit
Leveraging the Cloud for Customer Engagement
June 23, 2011
New York City

Learn More

As cloud services continue to provide more agility and options, CIOs and IT managers must consider new tools and processes to better serve the business and its customers. And as those customers increasingly adopt social communications channels and consumer devices, the business must engage with them in new ways to remain competitive. How are enterprise decision-makers dealing with this new era of customer expectations and engagement? What methods and approaches are companies finding effective in the new world of customer service? And what strategies and tools are available for today's contact centers to maximize and optimize opportunities?

Get answers to these questions and more at Computerworld's IT Management Summit on Leveraging the Cloud for Customer Engagement taking place June 23, 2011, in New York City.

Presenters and Panelists include:

Lane Cooper, Contributing Editor, Computerworld magazine
Art Schoeller, Principal Analyst, Forrester Research
Vidur Apparao, Chief Technology Officer, LiveOps

Who Should Attend:

CIOs and CTOs,
VPs of IT
IT Directors
IT Management

Attend and you'll meet, hear and learn from experts -- and you'll network with your management peers who are wrestling with the same issues and challenges. Join us as we take a deep dive into improving customer engagement in the digital era.

Register today at

http://www.ereg.me/cwvip

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