Thursday, October 28, 2010

[CNG] Digest Number 2129

Messages In This Digest (5 Messages)

Messages

1.

Senior Customer Service Representative in Shrewsbury NJ

Posted by: "Keith Bogen SPHR" keith.bogen@yahoo.com   hrslugger2002

Wed Oct 27, 2010 6:19 am (PDT)



We have revised the pay for this position, but they do need some extensive
customer service experience.

Senior Customer Service Representative

Medical Device Company located in Shrewsbury NJ

Primary Function:

Provide support for all orders received in Customer Service. Receive and
process orders and invoices. Provide customer support to customer, Sales
Management, Sales Agencies and Corporate Staff, striving for the highest
level of customer satisfaction and loyalty.

Requirements:

Minimum 5 years experience in Customer Service, Account Management or Sales
Support activities. Clinical background is desired. Demonstrated
experience in research and problem resolution. Strong computer skills,
proficient with spreadsheets and word processing. SAP experience is a plus.

Hours are 10 am to 7 pm.
Duration, ASAP to the end of 2010
Paying $ 16/17/hr
Interview required.

Resume to be sent to: richarddarby@spherion.com or megcody@spherion.com

Richard Darby
Employee/Client Specialist
Spherion Staffing
732-224-1166 Fax 732-224-1021
richarddarby@spherion.com
Check us out online: www.spherion.com/shrewsbury

2.

Senior Fixed Income Compliance Manager in NYC with focus on Emerging

Posted by: "Keith Bogen SPHR" keith.bogen@yahoo.com   hrslugger2002

Wed Oct 27, 2010 8:19 am (PDT)





Senior Fixed Income Compliance Manager in NYC with focus on Emerging Markets
activities, including bank loans, OTC derivatives and FX. 

Excellent opportunity for an experienced mid-level Compliance professional to
provide regulatory services for Fixed Income businesses of a mid-size
institutional broker-dealer (BD), which is part of an international diversified
financial services institution.  The primary focus of the role will be
Compliance coverage of businesses focused on Emerging Markets in Latin America.
 Will work in a partnership with Compliance Officer(s) covering Credit Trading
desks, thus would be beneficial to also have experience with structured credit
trading products.

RESPONSIBILITIES:
·         Providing daily regulatory advice and guidance regarding regulations
and internal policies.

·         Providing regular postings of proposed, new and revised rules,
regulations and directives which impact sales and trading activities of
securities and OTC derivatives products
·         Drafting and implementing new policies and procedures and update
existing policies and procedures. 

·        Reviewing and commenting on a diverse range of new business and product
proposals to identify and address any compliance, regulatory and reputation
risks.
·         Conducting monitoring activities for Fixed Income Currencies and
Commodities Group (FICC)'s BD activities, e.g., sales practices reviews,
checking marketing materials and term sheets. 

·         Conducting annual Branch Audit review. 
·         Conducting and managing Wall Crossings and Conflicts, including
confidential information associated with bank loans.  
·         Conducting reviews of and preparing responses to regulatory requests
and inquiries.

·         Participating in internal investigations of regulatory breaches.
·         Prepare and present Compliance Education and Training sessions.   
·         Assisting with the annual sub-certification/CEO certification project
for which the FICC business activities in the BD.  
·         Special Project work.
 
REQUIREMENTS/SKILLS
·         Be admitted to practice law in the United States - preferred.
·         5-10 years' Compliance experience in the securities or financial
services practice of a law firm; or in-house in the investment banking or
financial services industry

·         Have good working knowledge of securities legislation (1933 Act, 1934
Act, 1940 Act, Investment Advisers Act, FINRA Rules) 

·         Possess strong academics, analytical ability, judgment and
organizational skills 

·         Be a lateral thinker with commercial acumen and a proven ability to
undertake comprehensive and diverse projects 

·         Be able to work well within a team and also function independently,
where required

·         Have excellent communication and written skills
·         Series 7 and 24 license holders preferred.
·         Other BD experience (e.g., general operations, regulatory reporting)
would be helpful.

·         Bi-lingual in Spanish (optional).

If interested, please email resume and compensation to:
elisa.sheftic@rightexecutivesearch.com.  Please make sure your resume clearly
indicates your emerging markets compliance experience.

http://www.linkedin.com/in/elisasheftic 
*Feel free to connect on linkedin*

3.

Network Operations Center (NOC) Manager - FS - Mission Critical - Ma

Posted by: "Gary Wright - Wright Associates" gary_wright@verizon.net   wrightassociates

Wed Oct 27, 2010 11:59 am (PDT)



Please feel free to refer this position to other groups and people you know.

Position Title – WR719241 - 10-27-2010

Network Operations Center (NOC) Manager - FS – Mission Critical - Marlboro,
MA Area – Excellent $$

Excellent Compensation Package – Base + Bonus + PS

Candidates Local to Mass. Only – No Sponsorship

Company

Large, successful, and growing Boston based Investment Management Firm –
Great Company – Lots of Upside – Excellent Compensation Package – Bonus –
Profit Sharing etc. Join a team oriented, collaborative, results focused
environment and become part of an elite organization with great growth
possibilities.

Position Responsibilities – Summary

Seeking an experienced Team Leader/Manager for a newly formed Network
Operations Center (NOC).

This position is the first level of management, responsible for the daily
operation and running of the NOC. This role will work with all of the
teams, being the first point of escalation with any operational issues that
arise within the supported platforms.

The manager will be responsible for Incident and Problem management during
their shift and will include bridge management and associated paging and
communications as required. As the communications team Leader/Manager the
role will be responsible for documentation, metrics collection, and
continuous improvement activities for the NOC.

The role will cover a Mon-Fri first/second shift extending through 7pm. The
shift pattern may change to meet business requirements as the NOC expands.
This role will report to the manager of the NOC.

For this role, initially there will be regular business hours.

However, down the road there will be two Managers covering the NOC between
7am and 7pm and there will likely need to be flexibility on the part of the
candidate.

One Manager may need to cover 7am to 3pm and the other will cover 11am to
7pm. The two managers will work out an equitable arrangement to maintain
that coverage.

Key Responsibilities;

· Manage any major issues that occur in the NOC during the shift and
ensure that resources are available to quickly fix the issue
· Provide leadership and direction during the escalation of major
service outages on the network. Ensure that incidents are escalated/notified
to senior management
· Ensure accuracy and detail with all NOC trouble tickets, assist
with prioritization and delegation when necessary
· Responsible for all NOC processes and procedures along with
developing and implementing best practice guidelines for the NOC
· Help to facilitate the sharing of knowledge between the different
groups in the NOC to strengthen the base knowledge of all NOC participants
Key to this Position:
1. We are seeking a strong Network Operations Center (NOC) Manager with
strengths in Management, Customer Service and Problem Resolution.
2. The individual should have strong skills in Process, Procedure and
Documentation. This is not a Technical Manager however that would be a
plus. This is in essence a Duty Officer that can make sure the right people
are on the bridge to handle network operation related issues.
3. This individual will manage 5 people (Unix Technician, Middleware
Technician, DBA, Window/VMware Engineer and a Network Engineer). The
manager does not have to have technical proficiencies in these areas, but
needs to have the right background as a NOC Manager to manage these
resources.
Required Skills and Competencies:
· A minimum of 10 years of total experience including 3+ years
experience as a Team Leader/Manager supporting a NOC or other support
related areas
· Flexible person with the ability to manage stressful situations
and adapt to rapidly changing environments and requirements
· A personal style, commitment and communication ability that allows
you to partner with IS peers and teams to work productively and efficiently
· Some understanding of the financial services industry and business
priorities would be helpful
· Must have the ability to work independently and be an effective
contributor in a diversified team
· Degree in Computer Science or related discipline

Contact Information

Send Resume in Word format only to:

Gary Wright - President – Wright Associates

Phone - (508) 761-6354 - Email - replywrightassociates@verizon.net - WEB
Site – www.wrightassociates.org

4.

CareerBliss.com

Posted by: "Mike Palestina" m.palestina@verizon.net   mikedaria

Wed Oct 27, 2010 8:19 pm (PDT)



http://jobsearch.about.com/b/2010/10/27/careerbliss-com.htm

Best Regards,

Mike

Michael Palestina
ICF Certified Executive Coach / Leadership Consultant
Black River Group, Inc.
973-534-8685 Cell
973-543-7950 Fax

Attitude Is Everything

We provide executive coaching and leadership consulting services to
employers of all sizes and industries.

To learn more about me, please review my profile at
<http://www.linkedin.com/in/mikepalestina>
http://www.linkedin.com/in/mikepalestina



5.

Top 10 Job Search Do's and Don'ts

Posted by: "Mike Palestina" m.palestina@verizon.net   mikedaria

Wed Oct 27, 2010 8:19 pm (PDT)



http://jobsearch.about.com/b/2010/10/26/top-ten-job-search-dos-and-donts.htm

Best Regards,

Mike

Michael Palestina
ICF Certified Executive Coach / Leadership Consultant
Black River Group, Inc.
973-534-8685 Cell
973-543-7950 Fax

Attitude Is Everything

We provide executive coaching and leadership consulting services to
employers of all sizes and industries.

To learn more about me, please review my profile at
<http://www.linkedin.com/in/mikepalestina>
http://www.linkedin.com/in/mikepalestina



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