Messages In This Digest (6 Messages)
- 1.
- LEAD: Dir IT Eng - Tx - to 200k From: john sampson
- 2.
- LEAD: Dir Call Ctr Supp Svcs - NJ - to 100k + From: john sampson
- 3.
- Executive Assistant in Lakewood NJ From: Keith Bogen
- 4.
- INFO - Online Scammers Prey on the Jobless From: Ron Katz
- 5.
- VP of Marketing and Branding in Chicago IL From: Keith Bogen
- 6.
- Dir, Site Operations Training - Phila (ARAMARK) From: Keith Bogen
Messages
- 1.
-
LEAD: Dir IT Eng - Tx - to 200k
Posted by: "john sampson" jcsspike@yahoo.com jcsspike
Thu Aug 6, 2009 3:44 am (PDT)
Reply to: Chris Shoulet chris@topdog- inc.com
DIRECTOR OF IT ENGINEERING
Dallas, TX
The qualified candidate will meet the following requirements:
· 15+ years of experience leading a large global IT organization (300+ people globally)
· 10+ years of experience leading a large IT organization for a Fortune 500 company
· Proven leader with a thorough knowledge of IT Infrastructure
· Track record of excelling at leading a world-class, customer-oriented, value driven organization.
· Track record of delivering rapid business results and improving organizations
· Six Sigma Experience
· Broad IT systems & Infrastructure experience
· Experience with IT internal controls
· Sarbanes Oxley (SOX) exp
· Solid Program management background.
· Business Process Improvement & Re-engineering exp (BPI and BPR)
· Strong Budget management experience
· Masters Degree strongly preferred
The successful candidate will be responsible for influencing the IT organization to continuously be innovative and improve IT processes and solutions. S/He will be responsible for defining IT infrastructure architecture framework, ensuring architectural standards are implemented, developing metrics, and ensuring a high availability, and high quality base-line support. S/He will be responsible for developing & executing strategic technical plans. S/he will be responsible for creating an environment where innovators can successfully achieve career path goals
Compensation: 175 – 200K base + bonus
Thanks for any help you can offer.
August 4th - Tues - Reg Mtg 6 pm - Carnevale Center 10 Lenox Ave Pompton Lakes 07442 Rm 009 - bring 20 copies of resume
Sept 15th Dinner Mtg - Recruiter Night Out - Bill Belknap Moderator - Beverly Lieberman Halbrecht Lieberman - Joe McComick Clark Davis
Oct
- 2.
-
LEAD: Dir Call Ctr Supp Svcs - NJ - to 100k +
Posted by: "john sampson" jcsspike@yahoo.com jcsspike
Thu Aug 6, 2009 3:59 am (PDT)
July 30, 2009
Director of Call Center Customer Support Services Team
For the Americas
NJ Video Solutions Technology Company
Company Overview:
Our client, a global technology company, is the industry's leading provider
of products and technologies for unified visual communications. They are
driving the unified communications evolution by combining the power of
video, voice, data and wireless with in-room videoconferencing systems,
mobile video solutions and highly scalable video-enabled desktop platforms
for IP and emerging next-generation networks.
Position Overview:
The primary function of this position is to ensure superior post sales
support and service for all customers. As the Director of Customer Support
Services for the Americas, you are responsible for all direct channel
support. You must have experience working in a global environment. Other
important functions of this position are the recruiting, training and
development of staff and training of customers and channels.
It is important in this role to be technically capable with either in-depth
knowledge of video hardware and software applications or network appliances
such as hubs, routers, and firewalls via Level 3 & 4 call center support.
You will set service goals and objectives, implement process improvements,
provide leadership and motivation to your team. Being customer focused
and having prior experience in a similar role is required.
Responsibilities:
. Act as point of escalation to 1st and 2nd tier support for the
Business Unit Customers for service issues.
. Ensure proper functioning of support functions with relation to
technical knowledge and support procedures.
. Recruit, train and evaluate personnel to ensure the efficient
operation of the Customer Support functions via a call center.
. Build and Manage regional support plans. Including implementation
of support pricing policy according to the Global support direction.
. Be responsible for Customers and Channel training including
logistics, training plan, certifications and customer feedback.
. Establish strategic plans and objectives of Americas Customer
Support Services Group.
. Manage Americas Customer projects that require special attention
in terms of delivery and development. Support sales as needed in a
presales role (sales calls, RFPs, etc.)
. Define and manage the Americas Customer Support budget according
to the NBU strategic plan and Customer needs.
. Provide feedback with regard to product maturity and its alignment
with NBU strategic goals.
. Establish and maintain customer demo capabilities for the sales
organization.
. Ensure constant direct relations with Americas customers, such as
Cisco and other resellers, and the Americas Sales team.
Required Skills and Experience:
. In depth practical experience with at least 2 of the following
topics:
1. Networking (LAN/WAN routers, low balancing.)
2. Audio and Video based products
3. SW engineering (terms, catalog models, the where and how to fix the
software piece.)
. Management of a Support team of at least a dozen personnel for at
least 5 years including experience 1st to 4th line support structure in a
global environment.
. Prior experience building a support team that has handled a call
center, RMA process, SLA handling, training and field trials.
. Ability to handle multitasks, perform under pressure, and absorb
pressure from team members
. Prior experience working for an internationally headquartered
company.
. Deep familiarization with Channel support needs, recruitment and
training programs (internal and external).
. Well-developed customer relation skills.
. Prior development, engineering or project management capabilities
and experience required.
. Experience in P&L management and customer support plans and
pricing.
. Ability to work long hours and deal with a 5+ hour time difference
with corporate.
Education:
. BS or BA in Business, or EE and SW or HW practical engineering
education
Reports to: US GM located in NJ and VP Global Services located abroad
Travel: Based in Northern NJ with 20% of time in the field, and every other
week 2-3 days to New England. Initial training abroad and possible annual
trip abroad.
Compensation: Salary: $120-$130K plus MBO's for total of $150K+, depending
on prior earnings. Comprehensive benefits.
If interested, please contact:
Dan Pickett, Executive Recruiter
Castle Consulting Services, Inc.
danp@castle- consulting. com
Dan Pickett, Executive Recruiter
Castle Consulting Services, Inc.
www.castle-consulti ng.com
danp@castle- consulting. com
(C) 845-235-5467
(O)845-224-3928
August 4th - Tues - Reg Mtg 6 pm - Carnevale Center 10 Lenox Ave Pompton Lakes 07442 Rm 009 - bring 20 copies of resume
Sept 15th Dinner Mtg - Recruiter Night Out - Bill Belknap Moderator - Beverly Lieberman Halbrecht Lieberman - Joe McComick Clark Davis
Oct
- 3.
-
Executive Assistant in Lakewood NJ
Posted by: "Keith Bogen" keith.bogen@yahoo.com hrslugger2002
Thu Aug 6, 2009 9:39 am (PDT)
The client is in Lakewood, and this is to work for the CEO.
They want resumes and will interview. - ASAP They will offer $40/45 plus
benefits after about 3 months if it is a fit.
Spherion will be paying $20/22 before then...
Candidates must have experience as executive assistant to company
officers.
Resume to be sent to address below.
Richard Darby
Employee/Client Specialist
Spherion Staffing
732-389-8550 Fax: 732-389-5206
richarddarby@spherion. com
Check us out online: www.spherion.com/shrewsbury
- 4.
-
INFO - Online Scammers Prey on the Jobless
Posted by: "Ron Katz" ronhrkatz@yahoo.com ronhrkatz
Thu Aug 6, 2009 12:41 pm (PDT)
Excellent piece from the NY Times. Ron
TECHNOLOGY / PERSONAL TECH | August 06, 2009
Online Scammers Prey on the Jobless
By RIVA RICHMOND
As the unemployment rate skirts double digits, criminals are preying on
the anxiety of the jobless to relieve them of cash and their
identities.
"A committee is a group of the unwilling, picked from the unfit, to do the unnecessary. - Mark Twain."
Warning: Dates in calendar are closer than they appear.
- 5.
-
VP of Marketing and Branding in Chicago IL
Posted by: "Keith Bogen" keith.bogen@yahoo.com hrslugger2002
Thu Aug 6, 2009 2:29 pm (PDT)
VP of Marketing
As the Vice-President of Marketing and Branding the selected candidate will drive ComPsych's efforts to leverage its market leading position for further revenue growth. Areas of responsibility include: corporate marketing and branding, sales tool development, demand creation and lead generation, product marketing and launch management; public relations, competitive analysis and external communications.
Primary Responsibilities
• Ensure that ComPsych achieves optimal market penetration and is recognized as a global industry leader by key brokers, HR/Benefits decision makers and consumers.
• Develop and execute marketing strategies to foster a unique brand awareness and to support revenue goal achievement across existing ComPsych product lines.
• Analyze the competitive landscape and strategically develop and lead a strategy that consistently beats the competition.
• Oversee marketing communications, including branding, public relations, advertising, online media, trade shows, seminars and website design and content.
• Partner with sales to support sales initiatives, implement competitive strategy and drive sales effectiveness.
• Direct external agencies and vendors to deliver results against goals and on budget.
Skills
• BS/BA required; MBA preferred
• At least 10 years senior management experience, with a track record of increasingly responsible positions within the marketing area of a business services organization
• Good understanding of the competitive landscape in employee benefits, healthcare and HR services
• Demonstrated track record of developing and executing marketing strategies that have consistently met or exceeded their objectives within a Business to Business industry driven by RFP's
• Strong strategist who is able to present, develop and guide projects to completion
• Hands-on, innovative; results oriented leader; strong decision maker with ability to prioritize complex objectives and meet aggressive timelines
• Self motivated, proactive executive capable of working independently and as part of a team
• Experience managing vendor relationships
• Stable work history required
Please apply to http://www.bFound. net/J70606
Company Description
Founded in 1984, ComPsych is the world's largest provider of employee assistance programs and is the leading provider of fully integrated EAP, behavioral health, wellness, work-life, crisis intervention services and outsourced HR solutions under the Guidance Resources brand. ComPsych provides services to more than 27 million individuals and 11,000 organizations throughout the U.S. and 92 countries. Clients range from the Fortune 500 to smaller public and private concerns as well as government entities and Taft-Hartley groups. ComPsych creates "Build-to-Suit" programs which help employers attract and retain employees as well as improve employee productivity and performance.
Our headquarters are found in one of Chicago's premier buildings, the NBC Tower. Nestled between Michigan Avenue and Lake Michigan, ComPsych's downtown Chicago location is easily accessible by public transportation and has plenty of parking nearby.
For more information please visit www.compsych. com
- 6.
-
Dir, Site Operations Training - Phila (ARAMARK)
Posted by: "Keith Bogen" keith.bogen@yahoo.com hrslugger2002
Thu Aug 6, 2009 8:57 pm (PDT)
Director, Site Operations Training, Healthcare at ARAMARK Corporation, in Philadelphia, PA
Director, Site Operations Training, Healthcare-51055 - APPLY ON CO WEBSITE!!
Description The Director, Operation Training within ARAMARK's Healthcare line of business is primarily focused to ensure that Front Line Managers and District Managers fully understand the operational requirements, characteristics, and attributes necessary to effectively deliver ARAMARK Healthcare programs and services. This includes the design development and implementation of learning platforms necessary to ensure organizational readiness .Additionally, the Director, Operations Training is responsible to ensure that all Healthcare leadership understand Healthcare programs and services to the extent necessary. This position is also responsible for the management of the technical training and education programs necessary for the field.
The Essential Funtions
1. Support overall Healthcare and achievement of Pillar goals
2. Support overall ARAMARK Healthcare Talent Development Strategy and Mission
3. Support of the Healthcare On boarding Platform.
4. Lead the design, development, and facilitation of training, development of supporting material such as texts, handouts, case studies, and skill practices as well as creating power point slides, word documents, and designing and updating web sites specific to Operational Training.
5. Provide Project Management Leadership for training needs within the Line of Service.
6. Facilitate the development and delivery of key operational learning platforms necessary for success. These include (but are not limited to) financial management, facilities management Retail food training, FM Academy support, CTS Training…
7. Facilitate internal and off the shelf training programs to line of business employees to ensure individual and organizational operational readiness.
8. Coordination with Subject Matter Experts and Healthcare leadership to create and oversee delivery of technical training programs.
9. Support and serve as advocate of I Impact.
10. Support the training needs and act as an advocate of Op-X
11. Support ongoing operational initiatives to ensure overall quality standards and client/patient satisfaction
12. Manage external vendor relationships for providers of training and professional development. Assist in selecting appropriate vendors and manage partner relationships.
13. Ensure that program content is up-to-date.
14. Be a team contributor and a willing resource and mentor to other LOB colleagues at ARAMARK Healthcare.
15. Oversight and coordination of service training initiatives with service delivery strategies..
16. Other duties as assigned.
This position will report to the Sr. Director of Talent Development.
Qualifications To be considered for this role you much have at least a Bachelor's degree; preference will be given to Master's degreed candidates. Understanding of, and prior experience in, the Healthcare marketplace is required. This position requires that the candidate have a complete understanding of the Healthcare environment. At least 5-10 years related training experience is desired. Position requires excellent interpersonal, communication, and customer service skills, the ability to conduct needs and skills assessment and the ability to work effectively and independently in a fast-paced environment as well as work effectively with various levels within the organization as a team member. Strong Project Management Skills are required.
Candidate must possess the ability to develop rapport and strong working relationships with individuals at all levels. Candidate must demonstrate the ability to translate organizational needs into effective training programs and design/develop effective training using original or innovative techniques or style. Creativity and knowledge of current developments in the field of training and development is necessary. Understanding and awareness of current and potential learning methodologies and technologies. Strong training design and delivery skills are a must along with strong project management skills in a complex matrix environment. Demonstrated track record of successful program implementation in a multi-site, field-based environment is necessary
Strong understanding of the Healthcare Environment. Recognized expert in adult educational theories and their utilization in the development of job/functional training platforms. Strong training design and delivery skills are a must along with strong project management skills in a complex environment. Complete understanding of the training process from needs assessment through program evaluation. Strong relationship skills necessary. Significant Experience in the Healthcare environment and a thorough knowledge of food and facility services within a hospital. Travels approximately 25% nationwide.
APPLY ON CO WEBSITE!!
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