Friday, November 6, 2009

[itroundtable] Fw: Help Desk Technician - NYC

 

 
----- Original Message -----
Sent: Friday, November 06, 2009 3:46 PM
Subject: Help Desk Technician - NYC

11/06/2009

Greetings,

Our records show that you are an experienced IT professional with experience in Help Desk Analysis. This experience is relevant to one of my current 12+ months contract openings in NYC. Pay rate range $40 to $65/hr DOE.

Please email a current word copy of your resume along with 2 professional references in this format:

managers name

company name
title
work desk phone number
work email

Required qualifications include:

* Strong troubleshooting skills with all Microsoft products including Windows, Active Directory, Permissioning & Policies & Microsoft Office.
* Strong hands-on experience with networking and Internet principles (DNS, TCP/IP, DHCP, SMTP etc.)
* Must be organized and be able to communicate effectively with a wide variety of users in different locations;
* Must have ability to work in a fast paced environment ;

Additional qualifications preferred:

* The ability to rapidly present pertinent information for escalated issues;
* Diligence in recording and tracking problem and/or user data;
* An aptitude for adding process and organization in place in a fast moving environment;
* Eagerness and willingness to study and test new IT technologies;
* Knowledge with phone systems is a plus;
* Exposure to ticketing systems will be helpful ;
* Experience supporting remote offices is also a plus.

Please email a current word copy of your resume along with 2 professional references in this format

managers name

company name
title
work desk phone number
work email

*****Applications that dont include a word resume and proper references will NOT be considered********

Sincerely yours,

Hassann Charania
TSR Consulting Inc
.........................


Note: Please allow me to reiterate that I chose to contact you either because your resume had been posted to one of the internet job sites to which we subscribe, or you had previously submitted your resume to ................... I assumed that you are either looking for a new employment opportunity, or you are interested in investigating the current job market.

If you are not currently seeking employment, or if you would prefer I contact you at some later date, please indicate your date of availability so that I may honor your request. In any event, I respectfully recommend you continue to avail yourself to the employment options and job market information we provide with our e-mail notices.


Thanks again.

Hassann
TSR Consulting Inc
..............................



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