| Job Title: Assoc Dir-Marketing Operations Job ID: 257892 Location: NJ - Basking Ridge Full/Part Time: Full-Time Regular/Temporary: Regular Responsibilities The incumbent is responsible to lead and facilitate the program management of varied, complex and mission critical projects and policies that are national in scope with significant visibility in the business. These projects will either generate significant revenue, reduce churn and costs in the business or mandated by the government. The Associate Director is also responsible to manage the delivery of multiple, complex projects assigned to the work group. The AD is responsible to manage a team of managers who are responsible to deliver on multiple projects. Getting to the market quickly with flawless product and service execution will continue to separate VZW from our competitors and this position will play a key role in that delivery to the business. The Associate Director is also responsible to lead the identification of national business improvement opportunities by gathering and analyzing data from a variety of resources; including but not limited to customer feedback, NPS data, employee feedback tools and customer research. The Associate Director is also responsible to prioritize simplification opportunities and manage the execution of the deliverables through various cross- functional work teams. -Responsible for overall design, management and implementation of highly complex projects and initiatives for large and medium sized national projects including the following activities: o Develop strategically and Manage effectively cross-functional teams, comprising at least 15+ employees o Development and maintenance of critical Issues & dependency lists o Development of risk probabilities & contingency plans o Management of changes in scope of the project Provides status reports on key milestones o Directs business case and applicable requirements to support initiative o Develops reporting to measure success of project o Direct, implement and manage strategic project plan, execute & close out projects -Leads the national business improvement and simplification efforts • Gathers and analyzes data • Maps current end to end state • Identifies process improvements • Prioritizes the simplification opportunities • Manages the execution of projects through various national cross-functional work teams • Communicates progress and status to key stakeholders -Directs implementation of identified major process improvements -Directs and interprets customer research to support process improvements -Communicates simplification recommendations to executives on a regular basis Qualifications • Education: Bachelor's Degree in Marketing and or /sales experience • Certifications: PMP preferred • Demonstrated track record of accomplishments leading complex process re-engineering projects and managing large, national projects • 8-10 years experience in process redesign • 3 to 5 years of management experience • 5+ years wireless industry experience • Excellent oral and written communication skills • Excellent organizational and interpersonal skills • Results oriented, strong sense of urgency, proactive and flexible • Experience in business case development and analysis • Superior quantitative, and analytical and critical thinking skills • Ability to build strong relationships and foster teamwork • Adapts to changes quickly with a sense of urgency • Bachelor's Degree in Marketing and or/ sales experience • Proficient in PowerPoint and Excel Equal Employment Opportunity We are an equal opportunity employer m/f/d/v. MIS Ntwk Assoc Mtg Dates: July 27th - Tues - 6 pm - NEW LOCATION - BERMAN LARSON KANE (BLK) 12 Route 17 North, Suite 209 Paramus, New Jersey 07652 - Do not use GPS - go to BLK site for directions - Bring 20 copies of your resume - 201.909.0906 - plan to have dinner with us afterwards |
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