Friday, May 27, 2011

[itroundtable] Digest Number 2476

IT Roundtable LHH

Messages In This Digest (2 Messages)

Messages

1.

FW: Job Opportunity with my client--Help Desk Admin (Level 2) @ 100%

Posted by: "John Rechenberg" jar1@optimum.net   john_rechenberg

Thu May 26, 2011 2:35 pm (PDT)



From: HARI HARAN [mailto:hari@vortalsoftusa.com]
Sent: Thursday, May 26, 2011 5:26 PM

Subject: Job Opportunity with my client--Help Desk Admin (Level 2) @ 100%
Travel position

Hi,

My name is Hari Haran; I'm a Recruiting Consultant with VortalSoft. I found
your resume online and I have an opportunity that appears to match your
skills. Please review the job description below and let me know if you are
available and qualified for this position, Also fill up the details given
below.

This position is a Job: Help Desk Admin (Level 2) and long term contract and
located at 100% Travel

Rate+ Expenses

Intermediate

Responsible for planning, developing, installing, configuring, maintaining,
supporting, and optimizing all desktop, voice, video, and, network hardware,
software, and communication links. The person will also analyze and resolve
end user hardware and software computer problems in a timely and accurate
fashion, and provide end user training where required. Manage servers,
including e-mail, print, and backup servers and their associated operating
systems and software. Administer all network hardware and equipment,
including switches, hubs, and UPSs. Ensure network connectivity of all
workstations. Administer all equipment, hardware and software upgrades.
Practice asset management, including maintenance of component inventory and
related documentation and technical specifications information. Administer
and maintain end user accounts, permissions, and access rights. Administer
add, move, and change requests from end users as well as new line
installations as required. Monitor and identify capacity and performance
issues for telecommunications traffic to ensure continued, uninterrupted
operation of telecommunications systems. Generate telecommunications usage
and inventory reports as required.

Working knowledge of Active Directory in a multi-domain forest.

Intermediate

Experience with an enterprise help desk ticket system such as Remedy,
Track-IT, etc.

Intermediate

Experience supporting Windows XP desktops, both hands-on and remotely.

Intermediate

Experience supporting Microsoft Office 2007 with elevated knowledge of
Microsoft Outlook configuration and operation in a Microsoft Exchange
environment

Intermediate

Experience supporting Internet Explorer 7 & Internet Explorer 8.

Intermediate

Experience in a TCP/IP environment

Intermediate

Experience using Remote Control applications to support customers,
preferably Altiris Remote Control and Windows Remote Desktop

Intermediate

Experience administering Blackberry devices on a Blackberry Enterprise
Server.

Intermediate

Experience troubleshooting VPN/connectivity issues

Intermediate

Experience with networking. Knowledge of command line utilities available
to troubleshoot reported network issues.

Intermediate

Outlook 2003/2007 Troubleshooting and Configuration

Intermediate

PC Desktop/Laptop Hardware Troubelshooting and Repair

Intermediate

MFP/Print Server Troubleshooting and Repair

Intermediate

Network + / A + Certification or Better

Intermediate

Here are some details regarding the Level 2 Support Traveling team:

* Onboarding/Orientation will take 2-3 days and will be in Hanover, MD
(10 minutes from BWI)
* Onboarding will consist of:

* HR Orientation / Paperwork completion / Training Orientation à Day 1

* Project Orientation à Day 2
* Proof of Citizenship (valid Passport or Birth Certificate (with
raised seal) and valid government issued photo ID)
* Receipt of Assets (PC, switch, hub, etc.)
* The consultant must stay at one of the preferred hotels (Aloft or
the Element which is right next door to the office. ITT has special rates
at both hotels. Please make sure they mention ITT when they book their
room.)
* No car necessary, have them take a taxi to/from airport.

* This is POSSIBLY a continuous traveling position. They would like
for these candidates to be prepared to work 4-6 weeks continuous. The work
week is Thursday – Tuesday and Wednesday will be an off day. They could
travel to their home base on Tuesday night but must be at the next location
on Thursday morning. Work weeks are 40 or 48 hours. It is not a typical 8
hour work day… could be 12 hours one day and 4 hours the next day.
* Work week looks like the following:

* Thursday à Onsite support team arrives at physical location.
Preparation
* Friday à Onsite support team works with Team Lead in preparation of
weekend activities
* Saturday/Sunday à Fixes and Support
* Monday/Tuesday à Work directly with end users on fixes and support
* Tuesday evening à travel to next location or home
* Wednesday à OFF

* If a consultant decides to travel to next location rather than
travel to home base, his expenses will be covered (hotel, meals)
* If a consultant travels to home base on Tuesday then to next site on
Wednesday, his expense will be covered.
* If a consultant travels to a different location (not home base or
next site), no expenses will be paid
* Expenses à it will be the responsibility of the supplier /
consultant to book flights and hotels.

* Airline Tickets – reasonable cost. i.e. don't book American because
you are elite and have Delta be 50% cheaper
* Hotels – Hotel names will be provided and they must call directly to
get ITT negotiated rate.
* Rental Car – One car per team. There are some remote locations from
physical location that will need to have someone drive to and assist with
any issues
* Airport Parking – covered
* Mileage to/from Airport – covered (@ .51/mile)
* Taxi – If a consultant would rather take a taxi to/from the airport
to home, it is covered up to $75/each way.
* Meals – there is a maximum allowed per city (GSA sets maximum daily
reimbursement rates for lodging, meals, and incidental expenses). See
http://www.gsa.gov/portal/category/21287 for details. This covers Meals and
Incidental Expenses (M&IE).
* Laundry will be covered at a reasonable cost ONLY for those who
travel more than 2 weeks continuous
* Visas for international travel – covered
* Mileage to/from work location – rather than fly, the consultant can
drive and will be reimbursed @ .51/mile.

* International Team

* There are teams that will be traveling to Canada, Mexico and South
America. Please ensure we support language requirements (French Canadian
for Canada, Spanish for Latin America/Mexico and Brazilian Portuguese for
Brazil). One of the team members must speak the required language.
* Ensure their passports are valid for a minimum of 6 months.
* Once the team finds out where they are traveling, it will be their
responsibility to get necessary visas (expensable item) and if necessary
they can put a rush for the visa (expensable)

* Travel schedule should be complete early next week.

Please fill the details below:

Full Name:

Contact number:

Email:

Current location:

Rate:

Availability:

Face to face Interview Availability:

Work Authorization status:

Interview availability:

Willing to relocate or travel:

Please note the hiring manager is ready to review resumes immediately;
therefore please respond back to me as soon as possible with your updated
resume in MS Word format.

If you are interested in learning more about this opportunity please either
call or email me so we can discuss this position further.

We look forward to working with you!

Regards,

Hari haran.S

VortalSoft Inc.,

100 Davidson Ave, Ste#300,

Somerset, NJ 08873

Phone: (732) 377-1014

www.vortalsoft.com

2.

Multiple Positions Available

Posted by: "John Rechenberg" jar1@optimum.net   john_rechenberg

Thu May 26, 2011 4:26 pm (PDT)






Date: 05/19/2011 10:35 AM

Subject:

Hi Paul

I wanted to see if you can help me. I have a Project Manager role within an
Equities group for a large bank. I wanted to see if you happen to know of
anyone?

Also, I have a FIX Client onboarding role in Jersey City

And I have a BA role with CRM experience

Lastly, I have multiple Application Support roles within 2 different banks.
One is within FX and the other is Equities...

Thanks for your help.

Thank you,

Adam Elkind
Talent Consultant
19 West 44th Street, 9th Floor
New York, NY 10036
D. 212.204.1167 E. aelkind@fss-staffing.com

www.ForrestSolutions.com

This email was sent to paul.x.kelly@us.hsbc.com, by Adam Elkind.
To remove your email address permanently from future mailings, please click
here.
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