IT Help Wanted: [itroundtable] Fw: Sr Systems/Support Analyst - Asset Management

Thursday, August 19, 2010

[itroundtable] Fw: Sr Systems/Support Analyst - Asset Management - NYC- PERM

Please contact recruiter directly.

----- Forwarded Message ----
From: "jroscigno@genesis10.com" <jroscigno@genesis10.com>
To: sabinamargeton@yahoo.com
Sent: Wed, August 18, 2010 4:55:27 PM
Subject: Sr Systems/Support Analyst - Asset Management - NYC- PERM

Hello Sabina...your resume has been auto-matched in our database as a qualified candidate for a Systems Analyst/Support Analyst role in New York, NY.

This job alert has been automatically generated to find out if you are interested. If yes, please click on the link at the bottom of this page OR send your resume and cover letter directly to me at jroscigno@genesis10.com. I will get back with you promptly to discuss the details of this role and the client environment where you would be working.

If you are already working with a Genesis10 recruiter, fantastic! Please let me know who it is and I will have them contact you directly.

If our system pulled your resume in error, as sometimes happens, I apologize and ask that you contact me so that I can make you aware of roles that are a better fit. Also, please feel free to forward this email to anyone you know that may be interested. You probably want to let me know who you are referring as we will pay you a referral fee if we place your referral into this role!

Below is a brief summary of the job description. Again, I look forward to hearing from you and answering any questions about this role OR your career goals in general.

NO THIRD PARTIES_ WILL SPONSOR MUST HAVE 3 YEARS LEFT - BASE SALARY UP TO 140k

My client a Top Tier Investment Bank is looking for a Systems Analyst/Support Analyst to join the NY PERM TEAM!!

Job Description

· This position is to be part of a global Support Team providing support to Trading, Structured Middle Office and other key business areas.

· The successful candidate will have solid business knowledge coupled with competent IT skills.

· He/she will also be capable of working within the support team and proficient enough to work alone on mini projects set by the Head of Support and the US Head of IT.

Strong communication skills are essential. The role will involve support tasks that embrace the entire suite of products which span across the operations and the investment division.

The role will also focus on the implementation of the LineData Fund Management suite including FundManager; LongView Compliance and LongView Trading to the Global business. This includes systems configuration and testing.

· To be proficient enough to chair meetings with senior members staff.

Job Requirements
Assistance in the implementation of the LineData Fund Management platform ( LongView ). Including system configuration, testing and training.

Full Application Management / Support of IT platforms / applications
Drive the BLM (Business Liaison Meeting) initiative within the US office (represent support in the BLM). This is to allow the business to give the support team feedback and a chance for Support present achievements and support statistics.
Answer calls from users globally with priority being US calls and resolve them in a timely manor
Provide technical expertise to both users and 3^rd party vendors
Schedule and chair regular vendor meetings.
Manage Support SLA's with third party vendors
Drive the logical access control methodology across systems.
Ensure handover to Singapore office is executed seamlessly.
Log and Track all calls and internal technical issues in HPSC
Package and release code and system patches
Follow technical support processes and procedures handbook
Escalate critical issues to the relevant departments
Identify workarounds to bugs and issues whenever possible
Identify and assist in implementing projects that benefit the business users
Participate in the BCM process (Business Continuity Management)

Candidate Requirements

The successful candidate will also assist the NY BA with project work.

Asset Management or general Investment Banking business knowledge
Asset Management vendor system implementation experience preferred - preferably LineData LongView Trading (alternatively Charles River / LatentZero platforms)
Asset Management or Investment Management system support experience
Computing or other science/business degree
Working experience in software support or customer-service role
Knowledge of SQL
Knowledge of databases and programming language particular in Oracle with PL/SQL and MS SQL Server with VB.Net
Experience and exposure to financial industry, including Fund Accounting and buy side trading applications and protocols (OMS, EMS , FIX protocol)