Rapidly Growing Telecom Company Needs an Agent Manager Location: Metro, NY Title: Telecommunications Agent/Channel Manager Position Description: Pre-sales Support: · Provide support to Agents that are selling telecom offerings to their clients: o Provide telecom consulting o Provide pricing o Proposal development · Assist with recruiting new telecom Agents Post-Sales Support: · Project Management of accepted proposals · Timely provisioning of required services and equipment · Moves, Adds, Changes, etc. · Assist with process of billing and trouble tickets as required Position Requirements: · Requires an understanding of POTS, T1s, PRIs, Integrated/Dynamic circuits, MPLS, Private lines, Internet access of various sorts from cable/DSL through DS3s, etc. · Knowledge of the main transport and data providers' services and processes, such as Broadview, PAETEC, XO, One Communications, Verizon, etc. (Cannot na · Ability to work in an time constraint environment · Previous experience working in high visibility customer service environment · Previous experience working for/with CLEC, Agents, phone or IT vendors are a plus
Resumes to dondashefsky@ |
No comments:
Post a Comment