| Job Title Product Manager Description The position is responsible for ensuring the most effective use of the solution (Property & Casualty Applications - Infinity & Image Right), both in the current and future. The Product Manager is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and business requirements, leading engineering, development team, contractors and support to ensure timelines, budget and customer satisfaction goals are met. The Product Manager's job also includes coordination through a "product steering committee" composed of business leaders to ensure that the product supports the company's overall strategy and goals. Position Reports To CIO, Property & Casualty Division Responsibilities Operational * Manage the prioritization and development of technology to provide new insurance products and features * Work closely with customer support to ensure issues are resolved and user satisfaction is maximized * Monitor service levels with the business (to ensure service levels are met) * Do business research to make informed product design decisions * Ensure all interfaces to other systems are fully operational and with sustained integrity * Ensure appropriate documentation on the product (functional, technical, user manual, etc.) is maintained * Manages standards for all development, ensures development methodology, change management process and PMO standards are followed * Meet all corporate requirements for SOX, internal controls, and information needs as required by the holding company Planning * Maintain a product plan ("roadmap") inclusive of functional and technical upgrades * Perpetually evaluate the use of the product within the business to: (1) ensure maximum use of current functionality, and (2) identify opportunities for product enhancements or changes * Work with and through the Enterprise IT application development organization for appropriate development of new releases and any changes to the architecture of the product Communication * Communicate regularly (minimum of quarterly) with business leadership (using the product) on operational status of the product, on the roadmap for the product, on current and future costs, and other relevant topics * Lead steering committee meetings with business leaders to help identify current and future plans for the product * Define product benefits and internal marketing plans * Promote the use of the product to gain maximum acceptance and to maximize value to the corporation Cost Management * Track all costs for the product and report to business leadership and IT management * Help identify best mechanisms for allocation of costs to the business and gain business leadership buy-in * Plan for future costs Management of Team * Develop successor to the position * Appropriately develop and manage technical resources, business analysis and support staff Secondary Responsibilities Additional responsibilities: * Ensure projects (for major new releases) will deliver appropriate value for the costs. Ensure scope, schedule, and budget are met * Participate in Enterprise IT leadership team activities and function as defined by the divisional CIO or enterprise CIO * As requested by business leadership and / or divisional CIO, mentor local IT staff in the P&C business lines * As requested by business leadership and / or divisional CIO, participate and / or lead Mergers and Acquisitions due diligence analysis on candidate acquisition companies in the P&C field, and help plan and lead integration efforts on acquired companies Position Skills and Requirements Formal Education * Must have a bachelor's degree, or higher Knowledge and Experience * Must have a working knowledge of P&C business * Must have proven, successful experience in software development and support * Must have proven, successful experience in business executive interaction including presentations * Must have prior direct report management experience * Strong grasp of user-experience design * Great project-management skills * Awareness knowledge of Microsoft technology (.Net, SQL Server) Personal Attributes * Customer service focused, business process orientation * Strong analytical and problem-solving skills * A disciplined approach to work * Exceptional communicator * Mix of managing the current and planning for the future * Team oriented * Negotiation skills * Very strong multi-tasking skills, Ability to work well under pressure Work Conditions Compensation * Overtime hours may be required to fulfill job responsibilities * Travel will be required (approximately 40%) . Compensation: Base Salary to $115,000 Bonus-10% LOCATION: Westchester County, New York Glenn Neumann Sr. Consulting Services Manager Surrex Consulting 245 Main Street, Suite 450 White Plains, NY 10601 914 618-4292 (Direct) 914 489-3150 (Cell) 866 645-1631 (Fax) gneumann@surrex. com www.surrex.com July 14th - Tues - Reg Mtg 6 pm - Carnevale Center 10 Lenox Ave Pompton Lakes 07442 Rm 009 - bring 20 copies of resume Sept 15th Dinner Mtg - Recruiter Night Out - Bill Belknap Moderator - Beverly Lieberman Halbrecht Lieberman |
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