Wednesday, August 12, 2009

[itroundtable] FW: Customer Service Support 09-01180 (W2 only)

 

Please work with the recruiter.  Good Luck!

--------------------------------------------------------------------------------

Nicholas DePierro

 

I am currently in the job market seeking a Programmer Analyst / Software Engineer position with emphasis on programming in PeopleSoft, Oracle, Unix, & VBA

 

My Linkedin page: http://www.linkedin.com/in/nicholasdepierro

 

Quote of the day:

 

Doubt whom you will, but never doubt yourself. -- Christian Nestell Bovee, American author (1820-1904). __

 

 

From: Malvika.Jethmalani@colcon.com [mailto:Malvika.Jethmalani@colcon.com]
Sent: Tuesday, August 11, 2009 15:08
To: nicholas.depierro@att.net
Subject: Customer Service Support 09-01180 (W2 only)

 

Good Afternoon,

My name is Malvika, and I'm a Recruiter at Collins Consulting. Our records show that you are an experienced professional and your experience is relevant to one of our current openings for Customer Service Support located in PISCATAWAY, NJ.

If you are interested please reply to this email ASAP, even if we have spoken recently about a different position. Please include a daytime phone number so that I can reach you. Many of our job orders close quickly, so please respond as soon as possible.

If you know a friend who might have an interest, please feel free to forward this email.

The full description of this job as received from our client is as follows:


Job Category:
Telecom / Network Technician

Project Name:
MIS BVoip Operations

Job Description:
Focus on workflow to meet client demands and network/service level agreements for a specific type of request. Coordinate work with team and business partners. Respond to customer escalations, MACD requests and expedites. Distribute documentation to customers and team members, schedule technical interviews with customers and collect necessary data for team members in order to provision customer orders. Track milestones and manage team volumes for work load balancing.

All Candidates are subject to an evaluation period to ensure they have the skills and knowledge indicated on their resume and during the interview process to protect the quality of service we provide to our customers.

SKILLS REQUIREMENTS:
Excellent Communications & Interpersonal skills

Strong customer interface skills

General knowledge of IP Managed Services

Microsoft office skills

Organized

Ability to multi task 

Skills Inventory
Skill Experience Need
1)Communication skillsExpert Required
2)Customer ServiceExpert Required
3)IP Managed ServicesIntermediate Desired
4)MS OfficeIntermediate Required
5)Multi taskingExpert Required



If you would like to learn more about Collins Consulting, Inc. and our other current opportunities please visit our website at www.colcon.com and click on the "Jobs" tab.

Thank you.
Best,
Malvika Jethmalani
Collins Consulting, Inc.
999 Plaza Drive
Suite 240
Schaumburg, IL 60173

Note: Please allow me to reiterate that I chose to contact you either because your resume had been posted to one of the Internet job sites to which we subscribe, or you had previously submitted your resume to Collins Consulting, Inc. I assumed that you are either looking for a new employment opportunity, or you are interested in investigating the current job market.

If you are not currently seeking employment, or if you would prefer I contact you at some later date, please indicate your date of availability so that I may honor your request. In any event, I respectfully recommend you continue to avail yourself to the employment options and job market information we provide with our e-mail notices.

Thanks again,
Malvika
Collins Consulting

This email may contain material that is confidential. Any review, reliance or distribution by others forwarding without express permission is strictly prohibited. If you are not the intended recipient, please contact the sender and delete all copies received.



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