Please respond directly to the recruiter below if interested
SERVICE ASSURANCE MANAGER
REQUIREMENT #6321
RECRUITER: CINDI PISNOY
JOB LOCATION: PRINCETON, NJ
APRIL 28, 2010
Project Description: The SAM (Service Assurance Manager) combines technical team leadership experience, business process knowledge and project or program management skills. The SAM has experience in technical delivery tools and methodologies.
The SAM will be responsible for:
· Managing multiple projects with frequent changes
· Working with the senior SAM to manage budget and metric data for all projects in the portfolio
· For assigned projects:
· Tracking the project plan and budget and address deviations appropriately and in a timely manner
· Engaging the senior SAM in escalation issues for project related issues, as required
· Managing the relationships between the delivery team and key stakeholders - primarily the BRMs (Business Relationship Managers) and sometimes the business clients or other partners
· Ensuring timelines are met and quality expectations are delivered
· Participating in the selection of technical options, formulating solutions/recommend
· Working with the delivery team to get requirements from BRMs and business clients and develop functional requirements and design
· Ensuring client technical standards and guidelines are followed by the delivery team
· Overseeing the delivery of solutions
· Assisting, and leading if possible, in the successful resolution of complex project issues by driving the team in efforts to identify root cause, brainstorm options, and implementation of solutions
· Help identify improvements opportunities in client standards and frameworks and provide leadership to address these gaps
· Provide experience in delivery methodologies and tools. Lead the maintenance and evolution of the client SDLC and the client implementation of the Accenture ADM methodologies
Qualifications:
· Bachelor's degree in Management Information Systems or equivalent is required. Master's Degree in related field such as Business Administration is a plus
· Ideally, 8 - 10 years in information technology related field: (minimum 5 years)
§ 5+ years in information management leading large projects and/or a portfolio of project (minimum 3 years)
§ Experience required with primary technologies including Web Development (Java and/or .NET), Web Applications
§ Microsoft Sharepoint experience is a significant plus
Additional experience and capabilities include:
§ Project management expertise and experience both for large projects and managing multiple projects
§ Experience leading technical delivery teams
§ Analytical skills to move from business requirements to design and then delivery of solutions
§ Experience with client SDLC methodology and Accenture ADM
§ Ability to work on multiple critical tasks simultaneously in a dynamic and pressure oriented environment where shifting priorities and rapid response rates are the standard
§ High energy, strategic thinking, effective written and oral communication
§ Effective in matrix management and team building
Required Skills: Service Assurance Manager, MS Office, Information Technology, Web Development (Java and/or .Net) Web Applications
This 6+ month position starts ASAP.
Please E-MAIL your resume (attachment to email) with rate and availability to Cindi: cp@alphaconsulting.
~~~~~~~~~~~~
Resume(s) should be e-mailed directly to the recruiter and email address named in the requirement.
Sincerely,
Alpha Consulting Corp.
9 Auer Court, Suite E
East Brunswick, NJ 08816-6969
Phone: (732) 257-3003
Fax: (732) 613-9087
Visit us at http://www.alphacon
No comments:
Post a Comment