Sunday, July 24, 2011

[itroundtable] LEAD: Dir Apps Support - NYC - Fin Svcs

 

Director, Application Support

Our client is recruiting an articulate and motivated individual with strong communication and interpersonal skills to join our team as a Director, Application Support. Responsibilities include day-to-day people management, process management and vendor relations.

Responsibilities to Include:

§ Manages the efforts of the applications software support team

§ Manages the configuration, release, and maintenance of software applications and services that support Options Trading Platforms

§ Manages the coordination of environments and software applications and services for various internal test groups

§ Improves technical processes by collaborating with management, colleagues, and other internal functional teams.

* Coordinates maintenance and support plans with various software application stakeholders.
* Coordinates staffing and resource allocation with project managers and provides input into strategic planning for resource development and deployment against projects.
* Coordinates deliverables with other divisions such as Product Development and Network Integration / Operations.
* Leads the implementation of Trading Applications within the Operations and support division and ensures training, implementation and compliance with company objectives.
* Represents the implementation plan and schedule for Application releases within Operations and Support Division.
* Relies on experience and judgment to provide day to day support
* Manager and Liaison for Production Trading Incidents
* Problem Management for Application Related Issues
* Strong knowledge of applications noteworthy to resolve problems

Results Expected:

* Define & Implement Release Management Standards .
* Integrate Change Control function for Trading Applications
* Management of Test Environments
* Management of I Application Support Team
* Management of Implementation activities in support of the Capacity and Security Program

Required Experience

Required Experience

* Requires a bachelor's degree in a related area and at least 10 years of experience with either, release management, software development, software support, and/or configuration management.
* Must have a solid understanding of the software application environment. Familiarity with the following technologies:

* Linux, Unix Operating Systems
* ASP, ASP, C#, .NET architecture
* SQL Server 2000, 2005
* IAS
* Windows Server 2003Data Warehousing Tools in SQL Server: Analysis Services, Reporting Services, ETL, etc.

* Knowledge and experience with a variety of Technology concepts, best practices, and procedures, particularly with Project Management, Release Management, Configuration Management.
* Knowledge and experience with Microsoft applications infrastructure,
* Ability to build relationships and influence with peers and client management.
* Ability to communicate very effectively with clients and use experience and judgment to plan and accomplish goals.
* Ability and skill to lead and effectively direct the work of others.
* Ability and demonstrated history in managing projects and technical staff.
* Ability to develop and train staff.

Terry Welsh
Managing Director-North America
Concepts in Staffing
TERRY@CISNY.COM <mailto:TERRY@CISNY.COM>

212/725-0300 x. 432
212/293-4432


MIS Ntwk Assoc Mtg Dates:

July 26th - Tues Reg Mtg - 6 pm - Berman Larson Kane Offices, Paramus - DO NOT use GPS for directions - Get dir from BLK site - Bring 15 copies of your resume

Aug 30 - Tues - No Meeting Labor Day Holiday

Sept 6 - Tues - No Meeting Labor Day Holiday

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