| Location: NYC Long Term Technical Application Support Manager We need a strong hands-on Technical Application and Support Manager with at least 3 years experience interfacing with clients in the Financial Services industry. Key responsibilities will include the provision of application, technical and data support and day to day supervision and management of the New York support team. In depth application support skills such as SQL, .Net/C# and Excel VBA skills are a must. The candidate must be able to understand and resolve deep level application issues. The role will also involve working closely with the Sales and Implementation Teams. Candidates must have a strong client orientation, excellent problem solving skills, a highly professional demeanor and be able to work well under pressure while handling multiple tasks. They must posses excellent telephone and written communication skills. They should provide strong leadership and organizational skills and instil these on to the other members of the New York support team. They should also exhibit a strong interest in the commercial as well as technical aspects of the job and be able to demonstrate the flexibility and commitment expected within a small growing company. All candidates must be positive and open, fast learners and quick thinking with a strong attention to detail. The role will be based in our New York office.. Key Requirements will include: Manage multiple tasks to deadlines, both in support and development Client focused with a ?hands-on? attitude, strong communication and presentation skills Excellent problem solving skills - ability to identify and clearly document issues Self-motivated with the ability to work with minimal supervision as well as motivating those in your team A strong communicator and presenter who can quickly identify and document issues Ability Key Technical Requirements will include: Proven usage and application of the following skills are a must for the role. Windows Server 2003/2000 (2008 is a plus) and Windows XP/Windows 7 Windows Services, Windows Registry, Event Viewer, Performance Monitoring and general PC troubleshooting Microsoft Office 2007/ 2003 / XP TCP/IP Networking (Port Usage, Command Line Utilities, etc) Microsoft SQL Server 2005 / 2000 (2008 is a plus) o 2 years+ T-SQL (Stored Procedure, Views, Code Reviews) o Replication o Security Methodologies o Performance Tuning Methodologies( Hardware and Software) Development Support Skills o 2 years+ .Net and C# o Excel VBA and macros o Working with Real-Time (RTD) in Excel o Knowledge of message systems i.e. Websphere MQ / MS MQ o Knowledge of Microsoft technologies such as Microsoft Office Integration and COM o Understanding of product versioning, packaging and deployment Remote Support and Remote Access Technologies ? VPN, WebEx, Citrix, Windows Remote Desktop, etc. Helpdesk Call Logging Systems Exposure to any of the following is a plus: Market Data Applications (Bloomberg / Reuters, etc) SalesForce CRM System Microsoft Exchange Server Lotus Domino Server / Lotus Notes Interested candidates can send their resumes to Rajiv@trnsystems. com Regards Rajiv Nelson TRN Systems, Inc Tel: 609-707-6334 Email: Rajiv@trnsystems. com MIS Ntwk Assoc Mtg Dates: Feb 9th Combined Dinner Mtg AWC - Rod Colon - Empowering Today's Professionals (ETP) Network Feb 16th - Tues - Bring 20 copies of your resume - 6 pm - Carnevale Center 10 Lenox Ave Pompton Lakes 07442 Rm 9 - plan to have dinner with us afterwards |
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